Customer Ratings & Reviews

Hi Solidstate88,

Amazing! We're glad that you like the sound quality and design of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi dammitemily,

Thanks for sharing your review and experience with the XG300 speaker. It's unfortunate that you are not completely satisfied with the speaker. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:

https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

You may also find these steps helpful:

-Turn up the volume of the speaker and the connected device.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-Make sure to charge the built-in battery sufficiently.

You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. For more information, please refer to this link:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html

Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.

Sincerely,
-Ralph

Hi JuanM,

We're very grateful for this positive feedback! Thank you for this detailed and amazing review of your SRS-XG300. It's wonderful to hear your investment is worth it and you are enjoying the superb features, great performance, and excellent sound quality this speaker delivers. Note: While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.

The XG300 speaker is perfect for bringing a big sound to a portable party. Whether you’re at home or at the beach, park or poolside, this speaker will give you a great sound even at high volume, and will have enough battery life to keep going as long as you do. And, with a comfortable retractable handle, when you’re ready, just grab it and go. Thank you so much for choosing Sony! -Jess

Hi SafetyFirst, thank you for the 5-star rating! The Sony - SRS-XG300 is designed to deliver powerful sound through its X-Balanced Speaker Unit, offering excellent bass and clear vocals, and we're very glad you're enjoying it. We appreciate your positive feedback and thank you for choosing Sony! Regards, -Dominick

Hi GeraldL, thanks for choosing and purchasing our product. We're sorry to hear that you have issues with your Sony unit. If there is a lot of bass, you can adjust the MEGA BASS effect by following this link:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html?search=bass

For low sound level, please isolate the issue by following this link:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html?search=low%20sound

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

~Earl

Hi CristianM,
Thank you for your time writing this review. We're sorry to hear we were not able to meet your full expectations with the sound quality of the XG300 speaker. Allow us to help make this a better experience. Sound quality may also vary depending on the source that you are playing. Using the Sony | Music Center app allows you to change the sound quality setting and equalizer adjustment to tailor-fit the sound quality to your needs. For more details: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669917.html

Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for purchasing Sony. - Kris

Hi EmmaD,

Very nice! Thank you for the 5-star rating and we're glad to hear that you like the sound quality of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-David

Hi Eddie22,

You made the right choice! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thanks for choosing Sony!

-Ralph

Hi Paclolo, That's really cool! We're extremely delighted you like the amazing features and this speaker delivers powerful, incredible audio quality. The XG300 speaker is perfect for bringing a big sound to a portable party. Whether you’re at home or at the beach, park or poolside, this speaker will give you a great sound even at high volume, and will have enough battery life to keep going as long as you do. And, with a comfortable retractable handle, when you’re ready, just grab it and go. Thank you so much for leaving us such a wonderful review of your new Sony speaker! -Jess

Hi DarcyH, we're glad you like our product. Thanks for choosing Sony. ~Earl

Hi Speaker,

Perfect! We're thrilled that you are enjoying the sound quality of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thanks for choosing Sony!

-Ralph

Hi Sears4268,

Thanks for your feedback! We appreciate you taking the time to share your thoughts. We hope you'll have amazing moments with the XG300 Speaker! Don't forget to download the Sony Sound Connect App to play with the EQ settings! Thank you for choosing Sony!
-Aldair

Hi Tuyardelniche, thank you so much for your positive feedback about the SRS-XG300! We're thrilled to hear that you are pleasantly surprised by its performance.

The SRS-XG300 is designed to deliver an exceptional audio experience. It features X-Balanced speaker units that enhance sound quality and reduce distortion, providing powerful and clear sound even at higher volumes. Additionally, its integration with the Sony Music Center app allows users to customize their sound settings, ensuring a personalized audio experience with a built-in equalizer for fine-tuning bass, midrange, and treble.

We appreciate you taking the time to share your thoughts and are glad to know that the SRS-XG300 has exceeded your expectations!

Thank you for choosing Sony!
Gus

Hi SaundraS, Thank you for the 5-star rating! We're thrilled to hear you like the amazing and crystal-clear sound quality of your new Sony SRSXG300. Thanks for choosing Sony! -Sam

Hi Lafei, We're glad to hear that you love this XG300 X-Series Portable Wireless Speaker. The XG300 speaker is built for taking high-quality sound with you wherever you go. Whether you’re having a garden party or heading to the beach, simply charge up, grab the easy to hold handle and take this durable, portable and great sounding speaker with you. Thanks for choosing Sony. Jay

That's great, RichardS! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony! -Craig

Hi TiffanyP,

Perfect! We're glad that you are enjoying the performance of the speaker. Thank you for choosing Sony!

-Ralph