Customer Ratings & Reviews
- Model:
- SRSXG300/H
- SKU:
- 6509852
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the XG300 Portable Waterproof and Dustproof Bluetooth Speaker's sound quality, battery life, and bass. Many appreciate its portability, volume, and convenient size, along with features like the handle and water resistance. While some found the price a bit high, the positive feedback on the audio performance and durability outweighs these concerns. The speaker's design and Bluetooth connectivity also received praise.
This summary was generated by AI based on customer reviews.
Expected more from Sony but it’s decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent speaker but it sounded better with the demo in the store
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thanks for the feedback, IsaacF. Make sure that your speaker has enough charge then redo the connection between your source device. If that sound does not improve, try restarting and initializing your speaker. https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669933.html Hope this helps. Thanks for choosing Sony! -Craig
It's okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass gets drowned out real low or the sound is drowned out
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SirCuds, Thanks for sharing your experience with the Sony XG300 Portable speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Kindly check the link below : https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html This can help improve the sound quality of your speaker. Make sure as well that your device has the latest firmware version to avoid any performance issues. Thanks for choosing Sony! -Craig
Not very loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound isn't very loud , It'll do .. it's ok im not very satisfied
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi veronica,
Thanks for sharing your review and experience with the XG300 speaker. It's unfortunate that you are not completely satisfied with the speaker. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You may also find these steps helpful:
-Turn up the volume of the speaker and the connected device.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-Make sure to charge the built-in battery sufficiently.
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
- Pros mentioned:Portability
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a ok wireless speaker you can take it everywhere
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gaming, Thanks for the positive feedback! We're glad that you are enjoying your speakers. The XG300 speaker is perfect for bringing a big sound to a portable party. Whether you’re at home or at the beach, park or poolside, this speaker will give you a great sound even at high volume, and will have enough battery life to keep going as long as you do. And, with a comfortable retractable handle, when you’re ready, just grab it and go. We appreciate your feedback on the weight of the speakers. This can help us improve our products in the future. Thank you for choosing Sony! -Craig
Not for Me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this is built nicely this was not for me. For the cost the quality of sound lacks for the cost. The lights are what gets people who likes a vibe of a party animal. Having kids means they're moments away from poking something through it out of curiosity. Overall i give it a 2 star.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dennis, Thanks for sharing your experience. We're sorry to hear that you are not fully impressed with the sound quality of the speaker. We're always looking to make Sony better. Please know that we also have ways to enhance the sound and is available on the Help Guide. For future reference, you may check the link below.https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html We also appreciate your feedback regarding the lighting features of the speaker. You may switch the lights off if you prefer. https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669890.html Should you need further assistance, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the speaker:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Craig
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery less is very low on a full charge and also the volume is very low
No, I would not recommend this to a friend- Cons mentioned:Price
Bluetooth disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not very loud .. doesn't have good sound.. too expensive for such poor quality..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RachelR, We're sorry to hear that the volume level of your Sony SRSXG300 did not live up to your expectations. This is definitely not the news that we would like to hear. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
We also suggest trying out different sound mode to tailor the sound to your personal preference and ensure optimal listening experience. For more details, please refer to these links:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
No buneo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money and buy a ue It's ok buy a ue boom instead
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosN,
We regret to hear that you are not completely satisfied with the speaker. We would like to know more about your review and turn your experience around. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as i thought it would be . Prefer the jbl line of speakers .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Isazoichi, thank you for sharing your feedback on the SRS-XG300. It's important to note that different speaker models can have varying sound profiles and features, which might influence your preference. The SRS-XG300 is designed with features like X-Balanced technology for extra power, clarity, and distortion-free sound.
If you are experiencing issues with the SRS-XG300, you might want to try following this link:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669904.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
If you continue to prefer the sound profile of JBL speakers, it might simply be a matter of personal preference. Each brand has its own unique sound signature, and it's perfectly okay to prefer one over the other. ~Earl
Lack luster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for a couple of hours. Then the device sound just blended in with the background. Me thinking i might have lowered the volume i checked my device and nothing changed. Then i moved on to checking the “optional” app to make the sound “whole”. Side note the app is terrible but whatever. Checking on that it appears that everything is how it should be. Then i noticed the battery of the device is low. So i went to charge it. Pluged it in and to my suprise! The device still sucked. After that a quick wave of frustration and ensued . Then packed it up and retured it. TLDR do jot buy if you want to stay plugged in to the wall for lack luster sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CrucialVenom, We're sad to hear that you have had a bad experience with the Sony XG300 portable speaker, which caused it to be returned. Resetting the speaker to factory setting could have resolved the issue. We hope that you'd still consider our products in your future purchases. Thanks and regards. -Craig
Do not purchase unless 70% off.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this speaker and immediately returned it. Despite getting it on a significant discount, I still found that there were other cheaper speakers with better bass (JBL Charge 5). Very thin sound profile.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Way to expensive and bass isnt there yet
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jbl extreme 3 is better, this is good as a indoor speaker for a small room looks nice but if you want good sound and nice outdoor sound i recc the jbl always
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gurkirat, Thanks for the feedback. We're sorry to hear that you are not happy with your XG300 portable speaker. Kindly check the link below. There are a few steps you can check or perform to improve the sound level and quality of your portable speaker. https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
If you need assistance with your TV, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the speaker:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a fan kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrianS, Thank you for your feedback on the Sony SRS-XG300. We understand that not every product meets everyone's expectations. If you have specific concerns or features you didn't like, we would love to hear more details so we can better assist you. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Not loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the size the speaker is not loud at all, I am disappointed
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AaronA,
We regret to hear that you are not satisfied with the XG300. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
The overall volume may vary depending on the source content. Turn up the volume of the speaker and the connected device. You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Battery saver kills the battery!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, after 1 1/2 years and the charge is only good for 6 hours. Warranty is for 1 year. Sony has really went downhill, very disappointed!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello NelsonL,
Thank you for choosing Sony.
We sincerely apologize for the inconvenience caused by the SRSXG300's battery lasting only 6 hours. Your feedback is invaluable to us, and we appreciate you bringing this to our attention.
To address the battery issue, we recommend following the steps outlined below:
1. Ensure that your device's firmware is updated to Version 3800 or 4700: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
2. Restarting the speaker: https://helpguide.sony.net/speaker/srs xg300/v1/en/contents/TP1000669933.html
3. Initializing the speaker: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669932.html
Please note that the built-in battery life can vary depending on the settings. With the volume set to 50 (maximum) and the sound set to Mega Bass while the lighting is off, the unit will last approximately 5 hours. Conversely, with the volume set to 24, the sound still on Mega Bass, and the lighting off, the battery will last approximately 25 hours. For more information, visit: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html?search=available
Best regards,
-Fred
Good speaker.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vocals sometimes quieter than the rest of the song but its cool. Could be location im using the speaker in or just the song idk but i like the speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rodrigo,
Thanks for sharing your 5-star review and experience with the SRSXG300. Your feedback about the sound quality is greatly appreciated. Voice quality may vary depending on the source content. You do have the option to adjust the equalizer function of the Sony Music Center app to tailor-fit the sound quality to your needs. Please refer to this link for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669917.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Ralph
Zero bass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this speaker to replace my jbl extreme this speaker is very beautiful but sadly its lacks bass even with mega bass on you cant tell a difference very disappointed in this speaker sony really dropped the ball on this one 
No, I would not recommend this to a friendMove along
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one went back. Sound quality and amplitude gets destroyed by the much cheaper Soundcore Motion Boom Plus. Not a fan of the fabric cover. The handle feels flimsy. Look elsewhere.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AndyL,
Thank you for taking the time to review your SRS-XG300 speaker. This is definitely not the experience we'd like you to have. We're also sorry to hear it hasn't performed to your standards when it comes to the sound quality and you don't like the fabric cover. The XG300 features 3 sound effects depending on your needs (STAMINA, EXTRA BASS, and LIVE SOUND). You may refer to this link for more information: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
This function can also be adjusted on the Sony Music Center app. Additionally, there is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs.
We regret that the unit had to be returned and we appreciate all of your feedback as it helps us improve our products.
We hope you will consider Sony again in a future purchase.
Sincerely,
Jess
Not at all what I hoped for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm absolutely disappointed by this speaker. I was very excited for it, but the volume is way too low, and the battery life hardly goes past 7 hours on medium volume, no lights and no mega bass.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EduardoA,
Thank you for the review and we're sorry to hear the audio issue with your speaker. Please allow us to help you and turn this into a better experience. The sound quality will depend in the source that you're playing, environment and battery of the speaker. Please check this link below on how to resolve your issue.
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Its a non bass music speaker.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give this version a 4 star. Simply ut underperformed a ion audio aquamax... but using this for non bass music its GREAT!! Bass is good otherwise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BandyGamer,
We regret to hear that you are not completely satisfied with the sound quality of the speaker. The XG300 features 3 sound effects depending on your needs (STAMINA, EXTRA BASS, and LIVE SOUND). You may refer to this link for more information: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
This function can also be adjusted on the Sony Music Center app. Additionally, the app has a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Ralph