Customer Ratings & Reviews
- Model:
- SRSXG300/H
- SKU:
- 6509852
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the XG300 Portable Waterproof and Dustproof Bluetooth Speaker's sound quality, battery life, and bass. Many appreciate its portability, volume, and convenient size, along with features like the handle and water resistance. While some found the price a bit high, the positive feedback on the audio performance and durability outweighs these concerns. The speaker's design and Bluetooth connectivity also received praise.
This summary was generated by AI based on customer reviews.
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great until one day it stopped, wouldn’t play my music and I couldn’t even turn it off.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi buckwheatking. We're sincerely sorry to hear you've had this experience with your portable Sony speakers. This is not the experience we want you to have. We definitely want to let you know there are always troubleshooting steps to perform if this issue occurs. Please access the following links for guidance: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669902.html.
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669933.html. Hope you really find this helpful. Thanks for choosing Sony. -Milton
Misinformation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item doesn't hold the charge it says it does. 3 hours of continuous playtime is all I've gotten from this item.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PepitoC, Thank you for providing feedback on our Sony SRSXG300. We apologize for any confusion caused by incorrect information regarding the battery life. Please note: Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions.
The battery life of the XG300 is indeed expected to last for approximately 3-4 hours, provided that the volume level is set to 50 (MAX.), MEGA BASS set to on, and Lighting function enabled.
If the built-in battery is fully charged (using a BLUETOOTH connection), it can last for about 25 hours provided that the volume level is set to 24, the MEGA BASS sound effect is activated, and the lighting function is deactivated.). Hope this helps!
You may also refer to this link for more information about the charging and the built-in battery of the unit: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
Should you need further assistance, feel free to email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
- Pros mentioned:Sound quality
Speaker
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sony speaker!!!!!!Sounds great!!Wasnt made cheap!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BUBBS671,
That's great to hear! We're happy that you like the sound and build quality of the speaker. Because you do like it so much, would you mind updating your star rating to show other buyers how great the speaker is? We appreciate your time and effort for doing this. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. Thank you for choosing Sony!
-David
Waste of money, dont buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it at all, sound was not great. We used it in a outside swimming pool area while on vacation and it sounded cheap. Therefore, i returned it.. i should have done and still need to do some more research on these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kingranch78,
Thank you for taking the time to review your SRS-XG300 speaker. We're also sorry to hear that it hasn't performed to your standards when it comes to the sound quality. The XG300 features 3 sound effects depending on your needs (STAMINA, EXTRA BASS, and LIVE SOUND).
This function can also be adjusted on the Sony Music Center app. Additionally, there is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs. You can also check the app that you are using (for audio) or your source device for sound settings and adjustment.
It's also unfortunate that the unit had to be returned. We could've walked you through with some troubleshooting and offer assistance with our product.
We hope you will consider Sony again in a future purchase. Thank you for the feedback.
Sincerely,
Jess
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a disappointment. Sound is not loud and battery lasts just a few hours.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Vince.
Thank you for considering Sony products. We sincerely apologize for the inconvenience you've encountered with the SRS-XG300, specifically regarding the sound volume and the battery life lasting only a few hours. We kindly advise to follow the steps below.
Please ensure you download the Sony | Music Center app. Once installed, navigate to the settings, select the power options, and then choose Battery Care.
Battery life may vary based on usage. For instance, if the volume is set to 24 and the Mega Bass feature is activated, you can anticipate a battery life of approximately 25 hours.
For more information, visit: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html?search=available.
For optimal sound levels, keep in mind that you can tailor your audio experience through the Music Center App. For comprehensive, step-by-step guidance, we encourage you to watch this informative video: https://www.youtube.com/watch?v=nUIF54cGkpI.
We highly recommend updating your speaker's firmware to Version 3800 or 4700 for optimal performance. You can find the instructions for the update here: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954.
If you encounter any recurring issues after completing the steps provided, please be aware that your unit is protected by a 1-year limited manufacturer's warranty. To help us assist you more effectively, we kindly request that you reach out to us at socialsupport@am.sony.com and include the following information:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
We greatly appreciate your patience and understanding as we work to resolve this matter.
Best regards,
-Fred
- Pros mentioned:Bass, Battery life, Sound quality
SRS-SG300
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited when Fedex showed up at my door with this wonderful thing. When I unboxed I was surprised at the hefty packaging. It was well done, clean and beautiful. Once unpacked, I plugged it in, chomping at the bit to experience the sound but I wanted to make sure it was fully charged first. The reported 25 hours of battery life for a speaker this size floors me and I was ready to put it through its paces. Asthetically, it is beautiful. The grey cloth cover is gorgeous and the retractable handle is a great touch and very sturdy. On the back is a cover for the connections and battery and ambient light buttons that when closed is flush with the surface. the ends are the wonderful bass with a coupld of LEDs that Sony uses in its SRS line everyone will be familiar with. The LEDs do change and "dance" to the music. Let's get to the sound! No matter your music pleasure, I don't think the XG300 will disappoint. I started with Disturbed's Sound of Silence to catch the lows and highs and bass. All I can say is WOW! I'm in love! I moved on to Bohemian Rhapsody. Treble sounded extremely clear and crisp. I played with the bass-boost button but preferred it on and then left it there. It never became muddled or muddy. I then moved on freely to listen to a wide range of my favorites from Creed, to Kansas, Garth Brooks, to Matchbox Twenty. I then worked back to the oldies and goodies with CCR and Lynyrd Skynyrd. The SG300 never played a bad note. I lost track of time, but I never actually hit the end of the battery in my testing so I apologize that I can't attest to the 25 hours. It certainly lasted longer than I jammed out. I know at louder volumes the battery will drain faster but I had no issues. I'm super happy with this speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mskelbel,
Amazing! We're glad that you like the packaging, design, and sound quality of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. Thanks for choosing Sony!
-Ralph
Not loud enough for outside
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissappointed! Purchased this for walk-up music for youth baseball tournaments. Batters could barely hear it when hanging on the backstop 10 feet away. Spectators could not hear it at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Verona, We're sorry to hear that the volume level of your Sony SRSXG300 did not live up to your expectations. This is definitely not the news that we would like to hear. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You may refer to these links for more information: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html Hope this helps.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
catch my dust
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an item off amazon it destroys this for only 70 freakin bux
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AquilB,
We regret to hear that you are not satisfied with the speaker. Your feedback is extremely important to us and is very much appreciated. We would like to know more about your review and turn your experience around. Please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Issue:
Sincerely,
-Ralph
Horrible purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, sounds wasn’t nearly what I thought it would be. My 7 year old tiny ultimate ears I got on sale for 49 years ago is way better and about 1/3 the size. Crazy it was so terrible.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dill,
We regret to hear that you were not satisfied with the speaker. Your feedback is extremely important to us and is very much appreciated. For optimum performance, it is recommended to install the latest software version of the speaker (via the Sony Music Center app). It is also recommended to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
Additionally, you have the option to adjust the sound effects and equalizer function of the speaker to fine-tune the sound quality to your needs. You can also use the Party Connect function and Stereo Pair function to enjoy a more powerful sound.
Thanks again for sharing your review and we hope you will consider Sony for your future purchases.
-Ralph
Sony speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From Sony, this product is very sad! I'm very disappointed!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SugaShane,
We regret to hear that you are not satisfied with the speaker. Your feedback is extremely important to us and is very much appreciated. We would like to know more about your review and turn your experience around. Please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Issue:
Sincerely,
-Ralph
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as i thought it would be....................
No, I would not recommend this to a friendSucky speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display speaker was louder then the one I bought
No, I would not recommend this to a friendS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t sound much lm never get one of those any more
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarvinS,
We regret to hear that you are not satisfied with the sound quality of the XG300. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Battery drains quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker doesn’t have a long lasting battery like it shows in the specifications, it barely lasted me 3-4h of work time
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RaulV, We’re sorry to hear you did not have a great experience with your Sony SRSXG300. Please note: Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions.
The battery life of the XG300 is indeed expected to last for approximately 3-4 hours, provided that the volume level is set to 50 (MAX.), MEGA BASS set to on, and Lighting function enabled.
If the built-in battery is fully charged (using a BLUETOOTH connection), it can last for about 25 hours provided that the volume level is set to 24, the MEGA BASS sound effect is activated, and the lighting function is deactivated.). Hope this helps!
You may also refer to this link for more information about the charging and the built-in battery of the unit: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
Should you need further assistance, feel free to email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not loud enough and clear, over priced not worth it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi
Thank you for sharing your experience with us. We're sad to hear that you are not impressed with the speaker's performance. Kindly check the link below. There are steps that can help you resolve your concern.
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend it but personally going for the bigger model . ……………….
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yerr, Thanks for recommending this to others. We're glad that you love the speakers. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. Thanks for choosing Sony. Enjoy! -Craig
Speaker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all battery does not last, not loud enough, netting is ripping already.. not worth the money.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AngelaP,
Thank you for the review. We're sorry to hear what happened with your speaker. The battery and sound quality of the speaker are related when it comes to performance. Usually, the sound becomes low when the battery is low. When the voice guidance says “Low Battery, Please Recharge Speaker” and the CHARGE indicator flashes slowly, the built-in battery is running low and needs to be charged. Turn off the speaker and charge the built-in battery sufficiently.
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
bad battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the speaker only gives out 3 1/2 hrs. of playback in between charges..horrible, when advertised for 25 hrs.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CecilioA,
We regret to hear that you are not satisfied with the XG300. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
Actual performance time or battery life may vary due to the volume, songs played, surrounding temperature, and usage conditions. For more information, please refer to this link (under "Built-in battery life"):
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
- Pros mentioned:Battery life, Sound quality
My new favorite Bluetooth speaker!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new booming Sony XG300 Bluetooth speaker! Large size provides booming sound. Battery lasted across multiple days of relatively high volume playback. I like the lights on the ends. The rubber handle strap on the top is nice and sturdy and feel confident that it will hold and not detach. Connecting to my iPhone, MacBook, and Mac Mini were super easy as you would expect. While it's IP67 dust/water proof, I'm still going to try to keep it out of the elements as much as possible. Though, I can't wait to take it tailgating this fall before football games!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stuman1974,
Awesome! We're thrilled that you like the sound quality, battery life, design, connectivity, and IP67 rating of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. Thanks for choosing Sony!
-Ralph
Not worth the money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after to replace an old hk onyx studio 4. Not as loud nor did it sound as good. Wound up returning it andgetting an hk onyx 6 on open box.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Glenn,
We regret to hear that you were not satisfied with the speaker. Your feedback is extremely important to us and is very much appreciated. For optimum performance, it is recommended to install the latest software version of the speaker (via the Sony Music Center app). It is also recommended to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
Additionally, you have the option to adjust the sound effects and equalizer function of the speaker to tailor-fit the sound quality to your needs. You can also use the Party Connect function and Stereo Pair function to enjoy a more powerful sound.
Thanks again for sharing your review and we hope you will consider Sony for your future purchases.
-Ralph