Customer Ratings & Reviews
- Model:
- SRSXG300/H
- SKU:
- 6509852
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the XG300 Portable Waterproof and Dustproof Bluetooth Speaker's sound quality, battery life, and bass. Many appreciate its portability, volume, and convenient size, along with features like the handle and water resistance. While some found the price a bit high, the positive feedback on the audio performance and durability outweighs these concerns. The speaker's design and Bluetooth connectivity also received praise.
This summary was generated by AI based on customer reviews.
No need for the product and not stuck with it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No clue and I forgot to return and now I’m stuck with a product I don’t want. This is more of a review on Best Buy sucking.
No, I would not recommend this to a friendNo thanks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Bought a Anker the same size for 1/2 the price. Much louder and clearer
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jason,
We regret to hear that you are not satisfied with the XG300. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
The overall volume may vary depending on the source content. Turn up the volume of the speaker and the connected device. You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
so disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased will not charge. I've pugged it in every outlet in my House an it still say battery low ..I've exceed the time to return it .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarieS, We're sorry to hear that you've had a bad experience with the new Sony XG300 portable speaker. Are you using the supplied AC power adapter to charge the unit? Have you tried using other cables and power adapters? Make sure that the AC adaptor is connected securely to the speaker. Then, make sure that the AC adaptor is connected securely to an AC outlet.
Charge the speaker in an ambient temperature between 5 °C and 35 °C (41 °F and 95 °F). Be aware that the room temperature may fall to 5 °C (41 °F) or lower depending on the season, for example, especially in wintertime.
Kindly check the link below. Please follow the steps to ensure proper charging of the speaker. https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
If you need assistance with your TV, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Rattlebox
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great in the beginning, then blew a speaker, and all this is rattle
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BillyP, We are sorry to hear about what happened with your speaker. This is definitely not the news we'd like t hear from you. We'd love to help you troubleshoot your problem and turn your experience around. May we contact you to help and get more information? If, please email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Battery life, Sound quality
Amazing Bluetooth Speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got back from vacation and much to my delight the Sony XG300 Bluetooth speaker had arrived. I had taken one of my smaller Bluetooth speakers with me that sounds really good but I have to say the Sony blows it away. My other speaker weighs about 2lbs and by comparison the Sony is a beast weighing in at just shy of 7lbs. The XG300 sits horizontal and has nice rubber feet on the bottom to protect the speaker. Inside of the speaker are a pair of tweeters and what Sony calls X-Balanced midrange/woofer drivers that appear more square than round along with 2 passive radiators. The sound is awesome. The speaker has Bluetooth 5.2 and pairs with everything I connected to fast and perfectly. I connected it to my phone, tablet, laptop and desktop computer with ease. Sony has the Sony Music Center app to allow you to adjust the EQ of the speaker if you don’t want to use what Sony calls Mega Bass. I actually prefer the EQ. As for connections there is a USB-C for charging and it is quick, a USB-A for charging your device, a 3.5mm input for connecting to something like your TV. I have not tried the 3.5mm jack yet but plan to try it on my projector. As I mentioned the unit is not what you might call light but Sony built in a retractable handle that works great and makes for a very smooth look when retracted. I do wish they had arranged the handle to deploy from both sides as opposed to only one side as it makes it a little off balance. There are controls on the top of the speaker for power, Bluetooth, Mega Boost, volume up/down and connection to your phone in the event of receiving a call. Sony claims that it provides Echo Cancelling technology for better call performance. The speaker is very attractive with a cloth covering that is supposed to be IP67 water proof and dust proof. I don’t plan on submerging my new speaker in water to test this so I will just take their word for it. At either end of the speaker where the passive radiators are located there are lights that can be controlled by the Music Center app and there are a lot of choices including OFF. The lights work well without being over bearing. My other speaker has the light at the bottom of the speaker and gets really bright so I never turn it on. The Sony has great ambient light and is great to use. The XG300’s can be paired for stereo and connected to up to 100 of these. Sony claims 25 hours of battery life and you can get 70 minutes of play time with only a 10-minute charge. I haven’t gotten close to having to recharge it at this point. As for sound this speaker is very impressive and it gets loud. With some tweaking of the EQ the highs are detailed without being harsh and the mids and bass sound great. Everything blends well together. This will definitely be my go-to Bluetooth speaker from now on. Obviously, this isn’t the least expensive speaker out there but as they say you get what you pay for and this is worth every penny spent. Can’t wait to get a second one to pair in stereo. I highly recommend the XG300.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mrcarnut,
Thank you for an amazing review and recommendation! We're delighted to hear you like the incredible sound quality, lighting function, design, connectivity, Party connect and long battery life with your new Speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris
Sounded better in the store
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not vwry loud outside took it to the beach i am not impressed
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Donfromowensboro,
We regret to hear that you are not satisfied with the speaker. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
The overall volume may vary depending on the source content. Turn up the volume of the speaker and the connected device. You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Suck speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sucks doesnt play long , nice but not for production floor, battey sucks
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LatoryaH,
Thank you for the review and we do apologize for the inconvenience. Your inputs are greatly appreciated. We need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
not good for the money you pay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good speaker thought itd be louder you're better off getting the bigger one
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user228,
We regret to hear that you are not satisfied with the XG300. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Sony speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way to expensive for the sound and bass it puts out…
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NathanielM,
Thank you for the review and we're sorry to hear if you're not satisfied with the bass sound quality of the speaker. Please allow us to help you and turn this into a better experience. The sound quality will depend in the source, battery, and environment that you're playing. You can swtich the sound effect to MEGA BASS effect for more dynamic sound. Simply press the MEGA BASS button on the speaker. (Each time you press the button, the MEGA BASS sound effect is activated or deactivated) We also recommend using the Sony Music Center app so you can adjust the sound quality setting and equalizer adjustment depending in your preference.
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00271751
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
I will be returning this item.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not loud at all. Extremely disappointing. Can barely hear it at the beach.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joey,
We regret to hear that you are not satisfied with the volume of the speaker. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Bad sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound and low tinny tones, not a very powerful speaker either.
No, I would not recommend this to a friendNot working after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items sucks only lasted me 2 months. Doesn’t turn on anymore, used it for work daily Monday-Friday
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosO,
This is not the experience that we want you to have. This isn't normally the case with the SRSXG300. Make sure to charge the speaker with the supplied AC adaptor. The speaker is also capable of running on power from an AC outlet connected by the supplied AC adaptor.
You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/articles/00228345
The speaker comes with a 1-year manufacturer's warranty. If still not resolved, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t use it and I can’t return it. Won’t be shopping here again
No, I would not recommend this to a friendbluetooth speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what expected, Not enough portable, Was not performing to my requests
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi VicenteP, We're sorry to hear that the Sony XG300 isn't up to you liking. May we know exactly what issues are you experiencing with the unit? Are you trying to connect to your phone? In the meantime, kindly check the link below. It contains all the features and things you can do with your speaker including troubleshooting steps. https://helpguide.sony.net/speaker/srs-xg300/v1/en/index.html
If you need assistance with your TV, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Poor Sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. After return date starts making a humming sound.
No, I would not recommend this to a friendSony speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger did not work really good but other than that it’s pretty ok
No, I would not recommend this to a friendPortable speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s is pretty big but the sound dose not match the size
No, I would not recommend this to a friendGet something else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume sucks unless your in a small/medium room with no other noise
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JosueV, We're sorry to hear that you are not happy with your Sony portable speaker. To improve the quality of the speaker, kindly check the link below. It can help resolve your issue with your speaker. https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
If you need assistance with your speaker, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the device:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
DON’T BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst speaker EVER. Doesn’t pair well. Very Very low volume.
No, I would not recommend this to a friendbeat speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good this speaker sound quality beat and the battery too
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoseV,
We regret to hear that you are not satisfied with the sound quality and battery life of the XG300. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions. Make sure to charge the built-in battery sufficiently. For more information, please refer to this link (under "Built-in battery life"):
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph