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Customer Ratings & Reviews

$389.00

Customer reviews

Rating 4.7 out of 5 stars with 2946 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,946 reviews
  • Rated 4 out of 5 stars

    Great speaker for the price, neat lighting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great speaker for the price. I did return it but only because I realized I wanted something larger and louder as I am picky with volume levels. I contemplated getting the big brother model of this, the SXP700, but elected to go with the JBL PartyBox 310 since it was finally back in stock. Still, for $350 it is a really great speaker and would easily hold its own for 90% of people I think would be in the market for a speaker like this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jake, While we're glad to hear you feel that the XP500 is worth its price, we regret that the unit had to be returned. I would definitely recommend getting the XP700 if you're looking for a larger and more powerful speaker. It will be perfect for parties, inside or outside the home, and has plenty of battery life. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful Quality Sound and Great Features!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With great sound quality, volume, battery life, inputs, and features the XP500 is an awesome party speaker that can do more than just be a speaker! Sound I'm blown away by the volume and quality of the sound! The tweeters produce a strong high end that comes through strong and the woofers are loud and quality. I listened to vocals, classical, drums, guitars, electric guitars, deep bass, and even just TV. The sound is excellent all around, rich, full, and clear. It has no problem filling a room with quality sound. I was extra impressed by the bass! The XP500 has some sort if rear-firing sub-woofer but it produces a very strong ambient bass - so it's not at all like the bass going the wrong direction. I was clearly able to hear it and feel the bass it everywhere! Easy to Use There are just a handful of large, easy to read, easy to push buttons on top. The default settings give incredible sound! It's easy to plug in to another device or to pair it to a Bluetooth device. For many functions like customizing the lights (you can turn them on and off with a button on the back of the speaker) you'll need the Sony Music Center app and the Sony Fiestable app. These apps let you see the battery level, give you custom EQs, select music to play from a flash drive that's connected to the speaker, Karaoke features, vocal effects, and more. Inputs I love the inputs on the XP500! It has an 1/8" stereo line-in, and two other 1/4" line-ins for a mic. The second mic input also has a button to make it a guitar input so you can use this speaker as a guitar amp. Not only that but both of the 1/4" inputs have a dial for independent volume control. There are also two USB ports that you can use to charge devices or plug in a flash drive to play music. Stereo Due to the design with two woofers and two tweeters, with each of one type across from the other, this speaker actually does provide stereo separation! It automatically senses if it's in vertical or horizontal orientation. When vertical, it give left/right separation with the tweeters, when horizontal, it gives left/right separation with the woofers. The speakers are not far apart so you may not always notice it but I tested up close and sure enough, it does it! I'm impressed that not only did Sony do this but they put a sensor in to adjust for orientation. When horizontal you will only lay it down the correct way because there are feet on the one side. It's we'll though out and a cool bonus even if not needed in a speaker like this. Battery Life The battery life is excellent! I've been using it a lot and I'm really impressed at how long it lasts. I have the lights on almost all the time and of course the volume level will make a huge difference in battery life but I'm impressed, great sound and I haven't had to think about the battery. There is a Stamina mode you can enable if you need it to last longer. Hold down the "Mega Bass" button until the "Stamina" light comes on. This speaker plugs into an AC outlet to charge. It does not charge off USB, but it will charge other devices over USB. Also!!! This speaker is water resistant. While it's not made to handle any direct spraying it should be fine with the occasional splash. It also supports Party Connect to connect up to 100 Party Connect speakers together and have them play the same thing! With a second identical speaker you have the option of using them as the left and right channels for stereo audio or having them play the same thing. Warning! I discovered Sony has two incompatible wireless speaker connectivity technologies. One is Wireless Party Chain and the other is Party Connect. The XP500 supports Party Connect and will not connect wirelessly with Sony speakers that support Wireless Party Chain. Make sure you're aware of this if you plan to connect it to other speakers wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the performance and ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired this with an 85inch TV and I am very happy with it. This is not a theatre setup it is a TV in a gameroom for sports events and plying music or videos. It works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SMF1, Thank you for the 5-star rating! Were so delighted you like the incredible audio quality and overall features of your XP700. Glad to know it works great with your TV. The XP700 is built for venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear High-efficiency Tweeters, it sends out rich, clear sound in all directions. It’s perfect for indoor or outdoor parties—with plenty of battery life, IPX4 water resistance and a convenient handle for moving from one party to the next. Thank you for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is fine and maybe it’s just me but it’s not as loud as i thought it should be. The sound quality is awesome but I feel like I shout have went with a JBL 330 or 310

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NashvilleXclusive,

      Thank you for the review and we're glad to hear that you like the sound quality of the speaker. The loudness of the speaker will depend in the source, battery, and environment that you're playing. Here's some links on how to resolve your issue.

      https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243112.html

      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp700/articles/00245763

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 4 out of 5 stars

    Great way to complement the sound on outdoor tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound although not the loudest, a great way to complement the sound of my outdoor tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ricky, Thank you for the wonderful feedback! We're glad to hear you like the great sound quality of your new Sony Bluetooth speaker. To maximize the volume and to ensure optimal listening experience, try to downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Rated 4 out of 5 stars

    Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here whatsoever. Great sound, great quality. Seems like it will last a long time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, Awesome! We're glad that you appreciate the sound quality from the XP500 X-Series Portable Wireless Speaker. The XP500 combines a superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water resistant3 and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! Jay Sony_US

  • Rated 4 out of 5 stars

    Nice okay sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice looking and plays pretty loud but the sound quality is lack luster

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sarahlovesshopping, Thank you for the great review! We're glad you like the nice looking design and powerful sound this unit delivers. To ensure optimal listening experience, please follow the steps on the link below: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html Also, please download the Sony Music Center app. There you will find an EQ that can boost the overall sound quality of this unit.
      With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable.Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but I think it needs more power sounds good but it needs to be louder

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisR, Fantastic! We're glad you like the sound quality of your Sony SRSXP500. To get the most out of this speaker. Fine-tuning the SRSXP500 to maximize the volume and adjusting the built EQ using the Music Center app are some the steps that we recommend to ensure optimal listening experience on this speaker.
      The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Rated 4 out of 5 stars

    Sony speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, with excellent range, clear and loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DHDH,

      Amazing! We're glad that you are enjoying the sound quality and Bluetooth range of the speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Sony portable speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be louder,for the price I was expecting something a little bit louder,apart from that it was great love that you can connect more than one speaker together…..love that feature….overall I would recommend it for its style and beautiful design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenrickB, We're glad you like the overall style and beautiful design of your new Sony XP500. And thank you for sharing your feedback about the volume level of your Sony SRSXP500.
      To ensure optimal listening experience, please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools like an equalizer to fine-tune your speaker and personalize the sound to your liking. You may also refer to these links to help you resolve the issue and improve your experience with the SRSXP500: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/articles/00228345 https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243087.html The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet. Turn up the volume of the speaker and the connected device. Check that the connected device is playing.
      The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, kind of heavy to haul around. Wished it had longer range

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnR, Thank you for the feedback on your experience with your Sony SRSXP500! We also appreciate your feedback about the weight and Bluetooth range of the unit. The weight is due to the X-Balanced speaker units, a unique, Sony-developed speaker unit that allows for rich, powerful bass, and higher sound levels while maintaining clarity. The Bluetooth wireless technology operates within a range of about 30 m (about 98 ft).
      Please make sure to avoid the conditions below that may shorten the maximum Bluetooth range of the unit.
      -There is an obstacle such as a person, metal, or wall between the speaker and BLUETOOTH device.
      -A wireless LAN device is in use near the speaker.
      -A microwave oven is in use near the speaker.
      -A device that generates electromagnetic radiation is in use near the speaker.

      The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound lights and bluetoth connection from about 30-40yards out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bu23ck, we're glad you like the sound quality, lighting function and Bluetooth connectivity of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Party speaker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad will be purchasing the bigger one soon good sound but better when pluged in

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Davidm, Awesome! We're thrilled you like the amazing sound quality of your new speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY and we're looking forward to your next purchase! -Sam Sony_US

  • Rated 5 out of 5 stars

    My big speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome to put outside by the pool listen to some music get light show going makes for a good evening

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shadow619, Awesome! We are so glad to hear that you are enjoying the sound quality of your new SRSXP700! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great prodcut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really loud inside my house but when it comes to an outside environment like in a shop its not that loud would of preferred some base and sound volume potential

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeAcosta,
      Thank you for the 5-star rating! While we are glad you like your Sony party speaker, we're sorry to hear if you feel that the sound is low when using it outdoor. Sony values customer's opinion as we always strive to provide the best experience possible.

      To play the music louder, you may try some steps below:
      Connect the speaker to an AC outlet. The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction.
      Turn up the volume of the speaker and the connected device.
      For reference: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000543551.html?search=low%20sound

      The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. We appreciate your feedback and thanks again for purchasing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and good quality sound is very good ,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FransicoR, Amazing! We're very happy to hear you like the excellent sound quality of your Sony SRSXP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. But once it gets to 75% loudness that’s the cap. 100% loudness sounds the same.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Riah, Thank you for the feedback on your experience with your new Sony XP500. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your XP500 and maximize the volume to your liking. There is even an EQ.
      With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the SRS XV900 and bought this for a friend. His jbl went out and thought this would be a better repalcement. Personal opnion though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisM, We're glad that you like this speaker and we hope that your friend we'll like his new speaker. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    We love this speaker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker had my neighbor come over and say it was loud. It has great sound. One downside is you an only pair one device at a time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LamontJ, Awesome! We are so glad to hear that you are happy with your new XP500 speaker! The XP500 is a speaker that’s built to help fun-loving people make the most of their life. Whether you’re relaxing in your living room or partying in your garden, the XP500 will give you a superb sound and plenty of fun features. All you have to do is choose the music. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I brought this item at Bestbuy store. Works great.

    I would recommend this to a friend