Customer Ratings & Reviews
- Model:
- SRSXP500
- SKU:
- 10143334
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
to a friend
Sony xp500
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality customer service and affordable prices
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelL, That's great! We're very happy to hear you feel that the price is worth it and good to know you had an amazing customer service experience. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam
Owner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice component. But it was not loud enough. I need second system with more power
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlyazidH, thanks for choosing and purchasing our product. Glad you like it. We understand your feedback regarding the volume level of your Sony unit. Please follow this link to isolate the issue:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000543551.html?search=low%20sound%20
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is loud when it’s plugged in but when it’s not the sounds kind of goes down I don’t why
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yanii, Thank you for the feedback on your experience with your SRSXP500. Please note: The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 4sure, Thank you for the 5-star rating! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item for a refund. Did not even open the box. Found another speaker that fit needs.
I would recommend this to a friendSpeakers
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby loved his Christmas present. He blasts his music on the weekend in his mancave.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Travelmode, This is a great Christmas gift idea! We're very happy to hear your husband likes the powerful sound this unit delivers. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! -Sam
Sony speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this speaker a month ago. I can't tell how amazing it is. Good speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MotoGPower, Congratulations on your new Sony SRSXP500! We're very happy you're enjoying your amazing Sony Portable Wireless Speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam
Softball Speaker
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Buy! I use it for my daughters travel softball team and they all love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trooper70, Thank you for the amazing review! We're very happy to hear that they all love the Sony SRSXP700 speaker. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable Thank you for choosing Sony! -Sam
Needs more bass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker just needs a little more bass but no complaints so far
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Liamw,
Thanks for the feedback. We're happy to hear your satisfaction with our XP700 speaker. Your feedback or review is highly appreciated and will surely help us improve our future products. Thank you for choosing Sony! - Marco
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. It’s what I expected. Easy to connect & use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RM88005, Awesome! We're very glad to hear you like the ease of use and easy Bluetooth pairing of your new Sony XP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for parties or other events. I recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntiocoM, That's great! We're glad you're enjoying your new Sony SRSXP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam
Improved Sound Quality with Battery Power
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.KEY FEATURES USB-C and 110V Charging Sony Mega Bass Horizontal or Vertical Placement Options Linkable with other Sony Speakers Numerous Inputs (Microphone, Guitar, USB, 3.5mm) IPX-4 Moisture Rated Up to 25hrs Battery Life INITIAL SET-UP I tested setting up the XP700 with both an iPad and Android based Galaxy smartphone. I am happy to report that both the Android and iOS Sony Music Center apps worked flawlessly for setting up the speaker. Things went smoothly enough that there is not a lot to write about. I cannot say the same for Sony’s Fiestable app. This add-on app, available on both iOS and Android, is a companion app to Music Center. It really serves little purpose other than turning your phone into a light show working in conjunction with the adjustable lighting on the XP700. I guess it is neat in theory, but really serves no useful purpose other than being just a huge battery suck. MUSIC SELECTION AND USE Both my Android phone and iPad found the speaker nearly instantly and connected via Bluetooth without issue. The Music Center app scanned my phone for existing music services, and was able to connect to them all without any fuss. My primary music streaming service, Amazon Music, was launched and handled without issue by the Music Center app. The Music Center app allows the user to fine tune the listening experience to their liking and control all aspects of the speaker. Options for lighting, equalization settings, power consumption optimization, DJ effects, Bluetooth prioritization, etc. are all app controlled and easily customizable. My iPad streamed flawlessly via the AAC codec. My Galaxy phone provided even better results, as the Sony supports the higher bitrate LDAC protocol. I, of course, selected sound quality over connection quality and the Bluetooth stream sounded even fuller than on my iPad. My previous generation Sony speaker, XB72, struggled maintain a quality LDAC connection with my phone. But my Galaxy and the XP700 maintained a consistent “music priority” connection from more than 50 feet away. An excellent achievement considering my XB72 could not maintain a quality connection for more than 5 feet from the speaker. Sony has given this new generation of speaker a great deal of inputs for streaming. The speaker has inputs for a guitar, a mic input for DJ’ing, USB-A for flash drives, all in addition to Bluetooth. One of the most notable features is the inclusion of Li-Ion rechargeable battery. This was not an option on Sony’s previous generation of speakers. The battery packs a lot of power. Used judiciously, it can provide up to 25hrs of continuous playback. Need it in a pinch and your battery is dead? No problem. A quick 10-minute charge will provide up to 3hrs of music time. The internal battery can even be used to charge your phone or iPad, if connected to the USB port. A nice feature included in the Music Center app is a battery management utility. It smartly charges your battery, keeping it from overcharging, which extends the overall lifespan of the battery. A smart and welcome addition. The Music Center app also provides an estimated battery life remaining, in both hours and percentage. I found that the app constantly polls the speaker and appears to update the status once every 30 seconds, or so. SOUND QUALITY To me, I prioritize sound quality over whiz-bang features and loudness. I do not care how many things an app can do or how loud a speaker can play, if it does not sound good, I am not going to get it. Call me an audio snob or high maintenance, but I will walk past most speakers after about 2 minutes of listening. I reviewed the previous generation of Sony speaker, the XB72, and it falls into that category. I felt the XB72 was just meh. It did not really sound all that great. The bass was lacking, it was plagued with an odd digital hiss from its built-in amp, and it overall failed to impress. Even as a lowly garage speaker, as I have it now, it is just, OK. I will say that Sony addressed many of the complaints I had with the previous generation and corrected them with the XP700. The sound is fuller and much more powerful. The change to square woofers really improves the bass output. In addition to the increased bass output, the sound of the XP700 is much more detailed and cleaner than it ever was in the XB72. One thing that still does not fully win my heart over is the tweeter selection. While they appear to be the same units in the previous generation, these do sound better. However, they are not anywhere near as clear and detailed as a good titanium or silk dome tweeter. But, like I said, they do sound clearer than the last generation product. CONCLUSION Sony has transformed what I would consider a below average product (XB72) to an outstanding product (XP700). Not only does this unit support fuller, more powerful bass, but the mid and upper frequencies have been cleaned up and seem to be much clearer and more detailed when compared side by side with the XB72. The digital hiss that plagued my XB72 is still present in this speaker, but much less pronounced. Sony really did improve upon the overall music reproduction. In addition to improved audio and multiple inputs, the addition of a huge, rechargeable battery just makes it that much better. This is truly a portable, powerhouse of a party speaker. One that I enjoy listening to now. Not an easy feat to achieve. But Sony deserves major kudos for their hard work on improving their product line. I can easily recommend this product now. Excellent work.
I would recommend this to a friendIts okay.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker is okay for me, songs are clear, just has no bass and its not loud enough.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, We're glad that you like the speaker. To ensure optimal listening experience, please download the Sony Music Center app. There you will find an EQ that can boost the sound level, bass, and quality of the speaker.
The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! Erin
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very good for what I needed it for. Best Buy's price and quality is important to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Twins, Great! We're glad you like our product. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. ~Earl
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, the best speaker I have ever bought, don’t even think about it BUY IT!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1234, Fantastic! Good to hear you're satisfied with your purchase. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony! -Sam
Subpar Performance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is OK. Not as clear and loud as my Big Blue Party speaker which is also lighter and more compact. Not super satisfied with this speaker. Does the job but disappointed. I should have researched better and gotten something more agile and bold sounding. It is large and heavy with middling performance.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Originalmike,
We are sorry to hear that you are not super satisfied with your portable Bluetooth speaker. If the sound is not clear and loud , please try to turn up the volume of the speaker and the connected device. You can also pair the speaker and the BLUETOOTH device again. If the device that is connected to the AUDIO IN jack is monaural, sound may only be output from the left speaker component (left channel). If the connected device has an equalizer function, set it to off to isolate the issue. You can also follow other suggestions here to further isolate the issue: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000543552.html.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Excellent Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product for the price!!! Good for family parties!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ariel,
Amazing! You've made a great choice! We are so happy to know your satisfaction with the exceptional performance and reasonable price of the XP500 X-Series Portable Wireless Speaker.
The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out a rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes yes yes yes. Nothing is better than the portable karaoke machine
I would recommend this to a friendBrand response from SonyListens
Posted .Hi steve, Great! We're very happy to hear you're enjoying the karaoke feature of your new Sony SRSXP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thanks for choosing Sony! -Sam
Okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid unit but I was expecting this 700 watt model to be louder. The sound when attaching mics is terrible. I connected three different sets of mics and the sound was terrible and distorted. I hooked the mics up to another Bluetooth speaker I have and they sounded clear. So , basically eliminating the idea that it could have been the mics. I wanted to use this for Karaoke and now I can’t , so I will be returning.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Miggy,
Thank you for the feedback on your experience with your SRSXP700. This might help.
There are 2 mic ports on the back, 1 of which can be used as a guitar port as well. Please try the mic input on the left and then try the guitar on the right. Make sure the guitar port is not in guitar mode (there is a little button next to the port)
To ensure you're getting an optimal listening experience, please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP700 and maximize the volume to your liking. There is even an EQ.
For audio distortion, please follow the troubleshooting steps on this link to resolve the issue:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243120.html
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html
If you still have the unit and need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be louder. Sounds good but not loud enough.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Falseadvertisement, While we're glad that you like the sound, we're sorry to hear that the loudness did not meet your expectations. Sony values the opinions of customers and is always striving to provide the best experience possible. Allow us to help and turn your experience around.
For sound related concerns, please try the following steps here: https://helpguide.sony.net/speaker/srs-xp500/v1/en/index.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin