Customer Ratings & Reviews
- Model:
- SRSXP500
- SKU:
- 10143334
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Pros mentioned:Battery lifeCons mentioned:Weight
This is amazing!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the biggest Bluetooth speaker I have ever owned, and wow it's awesome. Very simple unboxing, you get the cable and some paperwork and that's about it. The speaker itself is made from a very durable plastic with handles to move around. These handles are pretty important as the speaker weight almost 40lbs. Size wise it's around the same size as my 13 gallon trash can. The speaker does have subtle RGB lighting, so nothing to crazy if using in your home. It can be used with the included power cable or wirelessly. I am yet to kill the battery, it seems to last and last. The speaker has 2 subs and 3 tweeters and produces excellent audio. The lows are magnificent and they don't muddy the mids at all. The highs also come through really well with some good detailed sound. This speaker also connects to the Sony app allowing for adjustments. Overall this speaker is amazing. It's like having a nightclub in my backyard and my neighbors hate it lol
I would recommend this to a friend Product returned, not what we expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it looks stylish, the speaker was a total failure for what we needed it for. The speaker sounds decent in a small room, but once in a bigger room, it doesnt perform. Sound is muffled and as far as power wattage, not enough to get the job done. Had to return and purchase a bigger Sony product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SignatureofHeaven, We regret to hear that the unit had to be returned. Downloading the Sony music center app and fine-tuning the SRSXP500 using the built-in equalizer are some of the troubleshooting steps that we recommend to maximize the volume and enhance your listening experience especially in a bigger room setting. And good to know you've upgraded to a bigger Sony audio product. Thank you for sharing your feedback. -Sam
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good sound and bluetooth pairing doesn't work well
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cesar123, We are sorry to hear about the issues you are having. To ensure optimal listening experience, please follow the steps on the link below: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html Also, please download the Sony Music Center app. There you will find an EQ that can boost the overall sound quality of this unit.
And for Bluetooth pairing issue, please follow the troubleshooting steps on the link below to resolve the issue.
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243116.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Stopped working after a day
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work outside so i left it on the tailgate since its loud and it worked for like maybe 3 hours and just stopped and never came back on
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Matthew,
We are sorry to hear that your Sony Bluetooth party speaker stopped working. We do not recommend placing or leaving this speaker in a place subject to high temperatures, such as under direct sunlight, near a heat source, inside a vehicle with the windows closed (especially in summertime). Refer to this link for more details: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243099.html. You can still isolate this issue by following these steps:
- Make sure that the AC power cord (mains lead) is connected securely to the speaker and the AC power cord (mains lead) is connected securely to an AC outlet. You can unplug the cord and plug it back again.
-It is possible that the rechargeable built-in battery is empty or running low. Try to charge it first before turning on. Charging will complete in about 3 hours and the indicator will turn off.
Feel free to test the unit again and verify if it resolves the issue. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Bass, Portability, Sound quality
Sony XP700 portable Bluetooth Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound. Very good bass and handles Tidal nicely for streaming Bluetooth. Heavy but still portable. Lights add a nice touch to a pool party.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimberly, Thank you for the 5-star rating! We're so glad to hear that you like the excellent sound, bass, portability, and seamless Bluetooth streaming when using the Tidal app. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that the speaker not loud enough for it size.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 4444lc, thank you for your review.
We are so sorry if the maximum volume of our SRSXP500 did not live up to your expectations. This is usually not the case and the experience we wanted you to have on our premium speaker.
We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools like an equalizer to fine-tune your SRSXP500 and maximize the volume to your liking.
You may also find different devices will perform better than others, as will different apps due to different audio compression and transmission types.
For additional troubleshooting, please refer to the following article:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html
If this does not help, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
Weak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, they no longer advertise the wattage of the speakers and if they do it’s misleading. I thought it would have more base and volume.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NealH,
Thanks for reaching out to us with your concerns. Sony does not publish wattage and there is a reason why. For Bluetooth speakers, the wattage and RMS numbers are not as important as they are for an AV receiver. This is because a Bluetooth speaker is designed to be a self-contained unit, with the amplifier, speakers, and other components all built-in together. This means that the manufacturer has optimized the design for the specific components they've chosen, so you can't easily compare the wattage or RMS numbers across different models.
We're also sorry if you find the audio quality, especially the bass sound not as great as you would liked and the speaker doesn't get very loud. We do have good information and guidelines below to get the most out of the volume and ensure optimal performance with the speaker
• The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction.
To play music louder, connect the speaker to an AC outlet.
• If the sound becomes low while in use, follow the procedure from the link below.
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243112.html
• By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.
If you require further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Not as loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price you pay, I would have really thought it would be louder and more equipped for transport. I wouldn’t recommend this for outdoor use or indoor use since you can get better looking systems for home use if that’s your intention
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DigitalDude, We're sorry to hear you're not satisfied with the volume level of this unit. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. And for additional troubleshooting steps, please refer to this link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html
And please note: The volume will become low when the maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet.
The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for sharing your feedback. -Sam
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Though it would be better but it did not deliver for me. I returned it and got the XP 700 in its place and was not impressed by it either. It’s not the speaker it’s me, but mainly the speaker!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thanks for sharing your experience with us, Luis. We're sorry if both speakers did not meet your expectations. If you still have the XP700, let us know if you are having with it so we can assist.
Please email us at socialsupport@am.sony.com and we'll be more than happy to assist you.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue/concern:
Model Number:
Thank you for choosing Sony.
Sincerely,
Craig
- Pros mentioned:Battery life, Sound quality
A fantastic party speaker.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The SRS-XP700 is Sony’s big daddy bluetooth speaker. This isn’t your average bring to a small gathering speaker, this is the life of the party speaker. Not only does it have the sound to push a mid-sized party all on its own, but it also has ¼” microphone and guitar inputs to allow karaoke or solo instrument play. The XP700 is a serious party animal. So compared to its predecessor (or at least one of them), the design makes a lot more sense. Not only is the lighting more subdued (compared to the XB90), but the speaker drivers are more numerous and larger. You get the same tweeter setup, but square woofers. Those woofers offer more area, and thus more sound. Out back you get Sony’s omnidirectional sound with a dedicated tweeter and the porting for radiated bass. Overall it means you get decent sound behind the speaker as well in front making placement easier at most parties. There is a handy slit on the top where you can put an ipad or your phone. As mentioned previously, the lighting is more subdued compared to the XB90. No longer are there dedicated strobes or in your face light bars. This speaker hides its well diffused LEDs in the handles illuminating a matte gray plastic softening the lighting effects. In all there are 4 LEDs in each handle. The effect is far more subdued and attractive. The lighting is controllable in-app, and has several different modes/presets that react with the music. All in all the lighting is definitely a step up. Sound wise, I have much fewer complaints than I had with the XB90. The XB90 was loud and clear at upper volumes, but struggled to maintain clarity at lower volumes. While the driver setup is very similar here, I had no such struggle with clarity at any volume. In fact, even with the Extra Bass setting on, I could clearly make out lyrics and details at personal listening levels. In fact, clarity across the board is something I felt the XB700 had in spades. Even behind the speaker at low volumes, the dedicated tweeter does its job and keeps things clear. The X-Balanced speakers live up to their promise. The user interface has been simplified from the XB90 as well. There is just a single button row up top for power, bluetooth, play/pause, volume and extra bass mode. There are convenient LED lights for power, bluetooth, and extra bass (which also can turn on a power saver if held illuminating yet another dedicated LED. Out back you find a play and charge, dedicated charge, power, line input, and dual mic inputs. One of the mic inputs doubles as a guitar input (and has a button that enables the line level required). Each mic has its own dedicated volume knob. I am no karaoke singer, but I did plug in the mic input with my old semi-pro mic. The volume control works well and allows the speaker to sort of fill a basic PA speaker need. Just due to summer schedules, I haven’t had my buddy try it out with his guitar yet, but that’s on the table in the next week or two. The apps are really quite good. Using the music center app, you can adjust audio settings, battery/charge settings (including a handy battery saver that prevents overcharging), swap inputs, etc. Basic lighting is in there, but the Fiestable app has more lighting options. It also has a boatload of other features, including media control with phone accelerometer gestures and probably about 30 other features I’ll never use. That said, you personally might have interest in the Karaoke scoring, DJ Control or Party Playlist. Battery life on this beast is quite good. I used it on and off for hours today, and it’s still sitting around 80% battery. That might be closer to 20h vs the rated 25h, but this is also with most of the bells and whistles turned on and volume up. Overall, it’s hard to be upset that it can only provide 2 full work days (and then some) worth of playtime. Of course just plug it in to an outlet and boom - keep the party going forever! Overall, the XB700 lives up to its price tier. It sounds much better than its predecessor, and has a much more subdued style. If you are looking for a large outdoor speaker for parties, then look no further. If you’re looking for great sound, I can actually say this guy does the deed. Are you looking for some Karaoke? Bam! Are you looking for a cheap setup for playing guitar/singing at your local event? This guy is perfect. Overall I recommend the XB700!
I would recommend this to a friend Missing cable cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have the charging cable in the box. The pickup service was great, but once we got home realized the charging cord was missing. Disappointed we had to purchase one separately.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AraceliO, Thanks for sharing your shopping experience. We're sorry to hear that your speaker didn't come with the AC power cord. It's suppose to come with one together with an AC power adapter. We recommend reaching out to your dealer to obtain the missing parts. Regards, -Craig
Don't buy!!!!!!!!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.speaker cant hold the the battery life, the apps that are recommended for it suck they crash and cant connect. and speaker really only recommended for indoor use not out side.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AndresC,
We're sorry to hear that you're having issues with this XP500 X-Series Portable Wireless Speaker. The built-in battery life above is measured using our specified music source. Actual performance time may vary from the listed time due to the volume, songs played, surrounding temperature, and usage conditions. Refer to this link for more details: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243068.html?search=battery%20life
If the Music Center (SongPal) App Bluetooth Connection Failed, please follow the troubleshooting steps from this link to isolate the issue: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/articles/00081207
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the SRSXP500:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Battery life, Sound quality
Sony - SRSXP700 Bluetooth portable speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been playing this since I got it. The illuminating lights, DJ mode and sound effects is amazing. The sound is mind blowing, the bass is definitely mega and yet clear. Battery life is going on and on and on. Took this outside to the pool area the past two days and it last forever. I played it for about 4 hours at a decent "party" level and the battery still had 85% left. Very unreal as the bass and the volume should have in my mind taken more battery, but it didn't. Build quality and handles are top level. This is a large portable speaker with incredible sound. Connects to my I phone and plays everything I threw at it. The fiesta music and Sony music center are fun as you can do some really cool mix stuff with those apps.
I would recommend this to a friend Not recomended spend the extra money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as I hoped doesn’t have the sound quality I was looking for
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Roliver, We're sorry to hear you're not satisfied with the volume level of the SRSXP700. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP700 and maximize the volume to your liking. There is even an EQ. And for additional troubleshooting steps, please refer to this link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html And please note: The volume will become low when the maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Bad battery
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't have a good lifespan. Must be plugged in to use after less than 2 years of minimal use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KelseyP,
We're sorry to hear this issue. We appreciate your feedback regarding the life span of the built-in battery of the speaker. The life span of the rechargeable built-in battery differs depending on the usage, environment, and storage method. The XP500 has plenty of battery life. Up to 20 hours (Measured value acquired by playing our specified music source with the volume level of the unit set to 16, the sound mode set to MEGA BASS, and the lighting function turned off) of battery life with quick charging. Just 10 minutes of charging provides up to 80 mins of playback.
As with any battery operated speaker, actual performance time may vary from the listed time due to the volume, songs played, surrounding temperature, and usage conditions. For more information about the life span of the built-in lithium ion battery of the unit, please check these help guide links:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243068.html
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243100.html
If you feel the battery life is shorter than the times listed on the manual or the specification webpages, lower the speaker's volume and check if the battery lasts longer. Additional troubleshooting steps are provided in this helpful article https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/articles/00228349?cpint=spt-wsp_triage_00228345_charge
If you are still having the same issue and you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Speakers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't working properly hoping to get the next time a better product
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidK,
Thank you for your time writing this review. We're sorry to hear if your XP500 speaker is not working properly. We'd like to know more information of the issue and make this a better experience for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
NOT WORTH THE MONEY MAYBE FOR WAS $100
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not worth the money ..My JBL sounds 10 times louder
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EugeCruz, Thank you for the feedback on your experience with your SRSXP700 and we apologize if our product did not meet your expectations. To enhance the volume level and to ensure optimal listening experience, please follow the troubleshooting steps on the link below: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html Also, please download the Sony Music Center app. There you will find an EQ that can boost the sound level and quality of the unit. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Speaker suck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker suck so i immediately upgraded to the 700 and a complete difference.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jvee, While we are glad to hear that you are happy with your SRSXP700 upgrade, we are sorry to hear that the XP500 did not meet all of your expectations. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Carl
Poor sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this product you buy another one with much better sound quality
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ElvisV, We're sorry to hear that the sound quality of your XP500 did not meet your expectations. To play music louder, connect the speaker to an AC outlet. And to ensure optimal listening experience, please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools like an equalizer to fine-tune your speaker and maximize the volume to your liking. You may also refer to these links to help you resolve the issue and improve your experience with the SRSXP500: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/articles/00228345 https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243087.html Please note: The volume will become low when the maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. Hope this helps!
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Not as loud or clear as jbl
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this n exhanged it for a jbl the next day skund quailtiy is trash
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kingjay, We are sorry to hear that the sound quality did not meet your expectations. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.
If the sound is low, please try the following:
The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet.
Turn up the volume of the speaker and the connected device.
Check that the connected device is playing.
For optimum performance, please ensure the software is updated. Download and launch Sony | Music Center application to check which version of the firmware you currently have.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin