Customer Ratings & Reviews
- Model:
- SRSXP500
- SKU:
- 10143334
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
to a friend
Jbl partybox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rough packaging, I received a poorly used speaker, with mud all over
I would recommend this to a friendBad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Badddddddddddddddddddddddddddddddddddddddddddddddddd
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HarjinderT, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. We would like to know more details about the issue so we can best assist you.
Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking speaker just didn’t like the sound quality
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Garcia,
We're glad that you like the design of the speaker. It's unfortunate that you are not satisfied with the sound quality. Please make sure to download the Sony Music Center app. You will find all sorts of tools to fine-tune the SRSXP700 to your liking. There is even an equalizer function. For more information, please refer to this link:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243093.html
When using the Bluetooth function, set the Bluetooth connection quality function to “Priority on sound quality”. For more information, please refer to this link:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243082.html
You may also find this link helpful:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp700/articles/00097458
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Ralph
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but it didn't have enough base for me personally
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lalindala,
Thank you for purchasing our SRS-XP700. We are really sorry if the bass sound quality of this speaker didn't live up to your expectations. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
For the bass sound quality, this usually differs from the source device's signal and content that you are playing. To isolate the problem, we suggest you adjust the equalizer setting of the speaker to your preference or switch its sound effect to MEGA BASS mode. For instructions, please refer to the following link:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243087.html
I hope this helps.
The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable.
If there's something we can do to help or you may need more information with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you for your purchase, and for choosing Sony.
Best regards,
Romeo
Bluetooth Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the sound, its not crisp or loud. The system in ny car is louder.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lajuan, Thank you for the feedback on your experience with your Sony SRSXP500. And we're sorry to hear you're having a low sound level and quality issue with unit. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. And for additional troubleshooting steps, please refer to this link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Not loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough.. was not loud enough for a backyard party
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sm22,
We regret to hear that you are not satisfied with the volume of the speaker. To ensure optimal listening experience, please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools like an equalizer to fine-tune your SRSXP500 and maximize the volume to your liking.
You may also find these links helpful in resolving the issue and improving your experience with the SRSXP500:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/articles/00228345
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/articles/00052169
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243112.html
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243087.html
Note: The volume will become low when the maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet.
If still not resolved or you need further assistance, please don’t hesitate to reach out to us at socialsupport@am.sony.com with the following details.
Full Name:
Best Buy Username:
Telephone Number:
Sony Speaker Model Number:
Issue:
Additional Information regarding your experience with the SRSXP500.
Sincerely,
-Ralph
Sony Social Support
not loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not loud enough for the price sounds quiter than a jbl flip 5
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi toni007,
Thank you for the review and we're sorry to hear the low sound issue with your SRSXP500. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking.
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/software/00271751
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as I was hoping. Not a good Product...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hpink, We're sorry to hear you're not satisfied with the volume level of this unit. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. And for additional troubleshooting steps, please refer to this link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html And please note: The volume will become low when the maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Music for my ears
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this speaker as a gift from my wife for our first anniversary. How did she know! Well, she knows I love my music clean, clear and loud. I’m a smooth jazz and R&B guy who has been into music for years (old school) so I want to hear all the music / instruments. I absolutely love this speaker. It give me the highs, mid, and we don’t want to go there with the BASS. Wow, I don’t need the MEGA bass. This speaker provides a nice balance to all my sounds. BTW, download the music center app to your phone for the EQ controls and more. Great for the home, park or beach. Get your party on or just kick back and enjoy your smooth sounds that this speaker kicks out. You won’t be disappointed. Strongly considering adding another. I’ll go enjoy more music now…..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kmannmusic, This is a great gift idea! We're thrilled to hear you love the overall sound quality, built-in EQ using the Music Center App, and portability of your Sony SRSXP700. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony! -Sam
Awesome speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, great bass, long lasting battery life a little pricey but worth it for good music if you love it as much as I do!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinT, Thank you for the amazing review! We're pleased to hear you're enjoying the excellent sound quality, punchy bass, and long-lasting battery life of your Sony XP700. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and you can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing SONY! -Sam
Needs to be connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume isnt loud unless its connected to wall. Its clear but not worth it if cant use it on its own battery.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Eric956, We're sorry to hear that the volume is not loud enough. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.
For low volume level, please try the following:
The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet.
Turn up the volume of the speaker and the connected device.
Check that the connected device is playing.
Ref: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000543551.html
The speaker is capable of running on power either from an AC outlet connected by the supplied AC power cord (mains lead) or from the rechargeable built-in lithium-ion battery.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
SRS XP-500 Vs. Partybox 110
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went back and forth a while to determine which speaker to purchase, my friend owns the PB110 and I ended up purchasing this speaker. The sound was overall more crisp from the Partybox, but the bass I felt was stronger from the xp500. WHILE PLUGGED IN, the xp sounds substantially better than if it was left unplugged; it gives off a much stronger bass response and overall a clearer sound. I was able to change the sound through the app and adjusted the mids and highs to bring it in line with the Partybox, I was able to get the sound basically identical, but with the more boomy and louder bass that the xp already had put it #1 for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bcbalter, You've made an excellent choice! We're thrilled you like the crisp sound, powerful bass, and adjustable sound setting through the Music Center app. It is true that the maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction.
The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam
Very impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my garage since my old garage stereo died. This unit was not on my radar at all. I was walking through BB and someone was playing with display model. I had to stop and watch the kids play with it. I never made it to what I originally came to buy, I grabbed a box and bought it on the spot. Perfect for my 3 car garage. Sounds better than it should. 10/10 would recommend. Will probaly use in my backyard for swimming and BBQ’s too. Just smal and light enough to carry around but big enough for big sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sean, We're happy to hear this feedback! Thank you for purchasing the Sony SRSXP500. We're glad you like the easy-to-carry handle and good to know it fits and sounds perfectly in your 3 car garage. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam
Large & In-Charge!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a massive speaker! I have had dozens of bluetooth speakers over the years and this one is the cream of the crop, hands down! Even at 50% volume this speaker is LOUD. Even though this bad boy is so loud the sound quality is on point as well! Crisp highs, and clean lows as well! So this setup is a little expensive but trust me it is totally worth it! Indoor, outdoor, wherever you use it this will not disappoint!
I would recommend this to a friendGreat sound, but 1 gripe....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! Sound great. Glad that it has water resistance, had a few sprinkles during an outdoor party, and didn't have to worry! One gripe, and I haven't read this in any other reviews that I've read anywhere: I have 2 and I pair them in stereo. If you use any other method of input other than bluetooth (usb, audio input, etc) they will UNPAIR. You can't run them in stereo with any other input than bluetooth. I was hoping to use a usb with mp3's on it to not have to worry about a connection dropping out, but they won't do this in stereo... be nice if Sony would fix this with a firmware update?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeraldT, Thank you so much for choosing Sony! Glad to hear that you are happy with the SRSXP700! The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app.
Please note that while the speaker is in USB mode or in AUDIO IN mode, you cannot use the Stereo Pair function. Connecting a USB device or an audio device, such as portable audio device, to the PLAY/CHARGE port (USB1) or to the AUDIO IN jack on the speaker automatically places the speaker into USB mode or into AUDIO IN mode and turns off the Stereo Pair function. Thank you for choosing Sony! -Carl
Excellent product!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality!! Loud and super easy to set up!! So glad I bought it !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user961843, we're glad you like your new Bluetooth speaker! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony. ~Earl
Great value Great Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this speaker and are considering a second to pair for stereo sound. The Sony App is okay and provides some cool karaoke features. If you intend to use outdoors for a party, you would do well to leverage an amplifier as streaming music via Bluetooth from you phone won’t fill the space outside. Battery life is great and there is plenty of volume for smaller areas or indoors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DenniscW, That's great! We're glad you like the Sony Music Center app, cool karaoke feature, powerful sound, and long battery life of your Sony XP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam
Awesome...Great Speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is, one, I didn't pay attention to the dimensions of it. Two it is freaking awesome!!! The sound quality is amazing. It didn't take very long to charge, the control that the user can have when utilizing it for guitar or microphone is great. The lights are a great feature especially at night, really a great portable speaker. It puts out one heck of a punch for sound, so much so that in the middle of my house you can hear it outside especially the base. I have no complaints thus far about the speaker.
I would recommend this to a friendSpeaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Very loud with range. Good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, Awesome! We are so glad to hear that you are happy with your new SRSXP500! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! -Carl
SRSXP700 is water resistant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on the unit is excellent, srsxp700 got wet accidentally when the water hose leaked and sprayed water to the boom box, I just turn the water off, turn the unit off, after a day I turn it on and it fired up and the music still remains as good as new.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ciscokid,
Many thanks for the 5-star rating! We're glad to hear that you like the great sound and water resistance feature of the SRSXP700. The speaker, with the cap closed securely, has a water resistant specification of IPX4 as specified in “Degree of protection against splashing water” of the IEC60529 “Ingress Protection Rating (IP Code).” However, the speaker is not completely waterproof. For more details, please refer to these links:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243102.html
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243104.html
Thanks again for purchasing Sony! - Kris