Customer Ratings & Reviews

Hi EmmaL, Thank you for the feedback on your experience with your SRSXP500. We're glad to hear you like the overall features of your new speaker. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. Hope this helps! -Sam

Hi KansasCityKeith,

Amazing! We're glad that you like the sound quality, battery life, Bluetooth feature, and user-friendly functions of the speaker. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony!

-Ralph

Hi Miguelon4u, Thank you for upgrading to your new Sony SRSXP700! We're glad you like the excellent sound quality of your new portable speaker. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thanks for choosing Sony! -Sam

Awesome, MariaH! We're glad you like the sound quality of the speaker. Enjoy and thanks for choosing Sony. -Craig

Hi OscarL, We are glad that you like the quality of your Sony portable Bluetooth speaker. Thank you for your purchase. Enjoy! Vincent

Hi GabbyB, That's amazing! We're thrilled to hear that you like the powerful sound, punchy bass, and customizable lighting function of your Sony SRS-XP700. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam

Hi AmarnathN, Thank you for giving the XP700 a perfect rating! We're thrilled you like the great sound quality, Bluetooth function, easy-to-use controls, cool lighting effects, and overall performance of your new Sony speaker. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam

Hi JamesE, Thank you for giving the XP700 a perfect rating! We're very pleased to hear you love the excellent sound quality, portability, and long battery life of your Sony SRSXP700. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam

Hi HaleyC, Thanks for the 5-star rating! We're glad you like your new speakers. Enjoy and thanks for choosing Sony. -Craig

Hi MarioJr, we're glad you are enjoying the sound quality of our product. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony! ~Earl

Hi Perfect, Awesome! We are glad to hear that you are happy with the sound quality of your new SRSXP700! The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Carl

Thanks for commenting, Rich!

We are very happy to hear that you love the amazing sound quality of your SRS-XP700. We truly appreciate your feedback with the Party Connect function of the speaker. You may find the following articles helpful:
https://www.sony.com/electronics/support/articles/00278797
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243118.html

The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable.

Thank you so much for your purchase and for choosing Sony!

- Romeo

Hi JuanO, we're glad you like our product! Thanks for choosing Sony! ~Earl

Hi seven7seals, Amazing! We're very happy to hear you love the sound quality, excellent volume levels, and solid bass of your new Sony portable Bluetooth speaker. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable Thank you for choosing Sony! -Sam

Hi HariJ,

That's great! We're glad to hear that you like the sound quality of the speaker. Here are some notes when using the speaker

https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243068.html

Thank you for choosing Sony!

-David

Hi James, Thank you for taking the time to review the XP500 X-Series Portable Wireless Speaker. The XP500 combines a superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water resistant and has an easy-to-use handle for moving from one party to the next. The innovative X-Balanced Speaker Unit has a non-circular diaphragm with more area than conventional speakers. That means that you’ll get a richer, clearer sound, no matter what style of music you’re listening to. Thanks for choosing Sony! Jay

Hi IsmaelT, we're glad you are enjoying our product! Wishing you moments of joy with your new little baby! With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! ~Earl

Hi MikeS,
Thank you for sharing your feedback, and we're sorry to hear that your experience with your Sony XP700 speaker didn't meet your expectations. The XP700 offers various sound quality settings and equalizer adjustments that you can customize to enhance your listening experience using the Sony | Music Center app. You can learn more about adjusting sound settings here: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243093.html
Additionally, we recommend checking for any available firmware updates, as they can improve performance and resolve issues. You can find updates here: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp700/software/00279440.
We hope this helps improve your experience, and we appreciate your honest feedback.

If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US

Hours of Operation:
Monday - Friday 9:00 am - 9:00 pm ET
Saturday - Sunday 10:00 am - 8:00 pm ET

Best,
Maria

Hi WrielM, we're glad you are enjoying your new portable speaker! Thanks for choosing Sony. ~Earl