Customer Ratings & Reviews
- Model:
- SRSXP500
- SKU:
- 6457636
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the XP500's impressive sound quality, deep bass, and long battery life as key strengths. Its portability and loud volume are also frequently praised, making it ideal for parties and outdoor use. While some find it a bit heavy, the water resistance and attractive design are generally well-received. A few users mentioned that the price point could be improved and the app requires some enhancements.
This summary was generated by AI based on customer reviews.
Blah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not real loud and kinda distorted Wish I bought a different one
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LanceR,
Thank you for the review and we're sorry to hear the sound issue you're having with your speaker. Please allow us to help you and turn this into a better experience. If you have use the speaker where it is likely to be in contact with water. Please drain the water inside the speaker. The sound quality may change when water enters the speaker section of the system. If you have used the speaker in a location where may have been in contact with water, try the following procedure.Wipe off any moisture on the speaker's surface. Put the speaker on a dry soft cloth with the fabric part facing down to drain any water that may have collected inside the speaker.
If you have not used the speaker in a place of water, turn off the Equalizer or Surround (VPT) settings in the Music Center app. Check this link for details on how to change the settings on the app.
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp700/articles/00245764
If the issue is not resolved, continue in the next step and initialize your speaker. For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am amazed at the clarity and base this speaker puts out. Very happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ktm4us6, Amazing! We're thrilled to hear you like the audio clarity and punchy bass of your Sony XP700 speaker. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam
High quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, well worth the price! Quite heave though if you use it traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JasonB, That's awesome! We are glad that you like your new Sony portable speaker. With your Sony SRSXP700, you can enjoy your parties whatever venue you choose with a big sound. The XP700 is made up of several speakers, including a front and rear High-efficiency Tweeter and an X-Balanced Speaker Unit, to give you an Omnidirectional Party Sound with a punchy and deep bass and plenty of clarity. It also features MEGA BASS which allows you to really dial up the bass, get a deep and punchy bass sound. Thank you for choosing Sony! Vincent
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A all around great speaker to just vibe with I definitely made the right purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucas, Thank you so much for the 5-star rating! You definitely made the right choice! Life should be lived at full volume. That means getting your friends together, turning up the music to full volume and dancing all night to a clear, rich sound. With our new X-Series range of speakers, you can make the most of every single moment, power parties you’ll remember forever, and always live your life out loud.
-Carl
Bring on the noise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome speaker can’t wait to use it in the summer on the boat and at kickbacks
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, We are glad that you like your new Sony portable Bluetooth speaker. With your Sony SRSXP700, you can enjoy your parties whatever venue you choose with a big sound. The XP700 is made up of several speakers, including a front and rear High-efficiency Tweeter and an X-Balanced Speaker Unit, to give you an Omnidirectional Party Sound with a punchy and deep bass and plenty of clarity. It also features MEGA BASS which allows you to really dial up the bass, get a deep and punchy bass sound. Thank you for choosing Sony! Vincent
AMAZING
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best speaker I’ve ever purchased. Perfect for outdoor gatherings. Just buy it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JrValo,
We appreciate the 5-star rating and we're glad you like the speaker for your outdoor activity. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony!
Regards,
David
NA
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as expected. However is still good choice for relaxing music.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SariA,
We regret to hear that you are not completely satisfied with the speaker. Your feedback is extremely important to us and is very much appreciated. We would like to know more about your review so we can turn your experience around. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph
Perfect for Projectors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for our projector outdoors and it thumps!! Definitely worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Awesome! We're glad you like the speaker for your projector.With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony!
Regards,
David
Not for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt very loud. Bought for movies and bluetooth. I wouldnt recommend if you want a loud speaker.
No, I would not recommend this to a friendSound issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was very low, when it’s not connected to the outlet the sound reduces for some treason
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CesarA,
Thank you for your purchase and we're sorry to hear that you are having some issues with the sound quality/volume of your Sony SRSXP500 when it is not connected to the power outlet. This is definitely not the news we want to hear from you. Please allow us to help you and turn this experience to a positive one. Here are some troubleshooting steps that you can take to address or fix this issue:
Please know that the maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction.
The sound volume is low:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000543551.html
Sound becomes low while in use:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243112.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
BestBuy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Best regards,
Marco
Great speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great the bass is powerful and the battery it’s good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crazy, Thank you for the amazing review! We're glad you like the great sound quality, punchy bass, and long-lasting battery life of your Sony SRSXP700 speaker. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Portable but not personal
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great speaker. Don't be fooled by the fact that it's called a Portable speaker. This thing is not something you slide into your backpack. This is bigger than some cheaper sound bars and produces a lot more sound. I love that it is water resistant. I don't have any concerns taking this to the beach or pool and I have no issue using it outside even if it might rain. I'm not going to play this underwater or during a downpour, but I don't need to worry if it gets a little wet. It connects quickly and easily to Bluetooth and has all your basic physical plug ins in the back. I really like that it has a way to plug in a mic or guitar. There have been a few times that I've been a part of a party, family reunion or other event where no one had a microphone and speaker system or megaphone. Having this double as both and still being so easy to transport is great. I personally don't need a wireless amp, but if you play the guitar I'm sure it would be a much more convenient on the go option than trying to find a place that has a plug or hauling around a lot of extension cords. The one thing that did irritate me about the speaker is that in all the documentation for the speaker that came in the box, it said you had to download the app to turn off the light. I was really irritated at first because that should just be a button and why should I get an app just to be able to turn off the light. Well, there is actually a button on the back of the speaker that will turn off the light so you don't need the app to control that. But I still hate the way companies keep trying to get you to download apps, and its not even their basic app either. So please, if you're going to use an app can you integrate it with the other apps I already downloaded from your company? Please?
I would recommend this to a friend Sony SRS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the xtra bass on it,the blue tooth connection is so far great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoMaryhil, Great! We're glad that you are enjoying the audio quality of your speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! Erin
Sony party box speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speaker, great sound and quality. Easy to move around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NextManUp136, We're very grateful for this positive feedback! Get a big sound that will fill your venue and delight your guests. Front and rear speakers mean that no one will miss a beat. And with a deep, punchy bass sound and crystal-clear vocals, they won’t want to. The combination of the X-Balanced Speaker Unit with a front and rear High-efficiency Tweeter, gives the XP700 an expansive profile that delivers high quality sound all over your venue. Thanks for choosing XP700 X-Series Portable Wireless Speaker. Jay
Not loud at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice but isnt loud at all, tried to use it for a get together and once everyone showed up the talking just drowns out the music and you can barely hear it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed, Thank you for the feedback on your experience with your SRSXP500. And we're sorry to hear you're having a low sound level issue with unit. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. And for additional troubleshooting steps, please refer to this link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Sound quality
Product was damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it but sound was good everything was amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GurlalC,
Thank you for your review. While we are glad to know your satisfaction the amazing sound quality and superb performance of our SRS-XP500, we are really sorry if your unit was damaged. We'd like to know more about the problem you are having and help you out. May we contact you to get more information? If so, please send us an email at socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
Ehhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing when indoors, but I was looking for a portable speaker to take outside. You were not able to hear anything when playing music in the park. So no thank you. Returned
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GiveMeMyCoins, While we're glad you like the amazing sound quality of the unit, we regret to hear that the unit had to be returned. If you're getting a low sound level on the speakers and to ensure optimal listening experience even when playing it outdoors, please follow the troubleshooting steps on the link below:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html
Also, please download the Sony Music Center app. There you will find an EQ that can boost the sound quality.
I hope you consider our Sony products in the future. Thank you for sharing your feedback.
Regards,
Sam
!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great loud speaker ! Good for back yard parties or gatherings
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseR, Awesome! We're glad you like the powerful sound this unit delivers. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam
Sony Speraker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by the best buy associate. Glad I purchased it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jitta, You've made an awesome choice! Thank you for giving the XP500 a perfect rating. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam
You get what you paid for !!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth buying . It’s pricey but worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Roman34, We are glad that you like your new Sony portable speaker. With your Sony SRSXP700, you can enjoy your parties whatever venue you choose with a big sound. The XP700 is made up of several speakers, including a front and rear High-efficiency Tweeter and an X-Balanced Speaker Unit, to give you an Omnidirectional Party Sound with a punchy and deep bass and plenty of clarity. It also features MEGA BASS which allows you to really dial up the bass, get a deep and punchy bass sound. Thank you for choosing Sony! Vincent