Customer Ratings & Reviews

Hi George,

Thanks for sharing your review and experience with the SRSXP500. We're glad that you are enjoying the sound quality of the speaker.

The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet. For optimum performance while using the built-in battery, charge the speaker sufficiently.

The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony!

-Ralph

Hi ChristopherS,
Thank you for your time writing this review. We're glad to hear you like the sound quality of your SRS-XP500 speaker. For the bass sound, this usually depends on the source that you're playing and audio device that you are using. Some of these issues can be fixed by adjusting the equalizer function or the bass sound settings of the connected device.

To ensure optimal listening experience, please follow the recommended steps on these links:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243086.html
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243087.html

Also, please make sure to install the “Sony | Music Center” on your smartphone to change the sound settings and adjust the Equalizer to tailor the sound to your personal preference.

Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

We appreciate your feedback. Thanks for purchasing Sony! - Kris

Hi Chris, Excellent! We're glad you love the powerful sound, deep bass, and the party connect feature of your new Sony XP500 speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! -Sam

Hi Tobi, Thank you for upgrading to your new Sony XP700! You've made a great choice! We're glad you like the superb sound quality and excellent battery life of this unit. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam

Thank you for your fantastic review, NishantV!

We are absolutely thrilled to hear how much you love your SRS-XP700 speaker! It's incredibly rewarding to know that the Amazing Bass is delivering the deep, powerful sound you expect, and that the battery capacity is keeping the party going for as long as you need it to. We designed this speaker to deliver powerful sound and exceptional endurance, and your feedback is a wonderful confirmation of that effort.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Jae317, Thank you for the 5-star rating! Good to know you like the amazing sound quality and great battery life of your Sony SRSXP700. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable App. Thank you for choosing Sony! -Sam

Hi StevehS,

Thanks for your review! It brings us great satisfaction to hear you are loving the Sony XP700 party speaker. We designed this speaker to deliver powerful, clear sound that gets the party started. The combination of our X-Balanced Speaker Unit and multiple tweeters ensures every note is crisp and every beat is dynamic, providing a truly delightful listening experience.

Thanks for trusting Sony!

Regards,
Dominick

Hi JimmyJams, we're glad you like the sound quality of our product! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony. ~Earl

Hi Mountianmickey, Perfect! You definitely made the right choice! We're very pleased to hear you are enjoying the incredible sound quality and it works great when using it by the pool. Glad to know you are very satisfied with your purchase. The XP500 is a speaker that's built to help fun-loving people make the most of their life. Whether you're relaxing in your living room or partying in your garden, the XP500 will give you a superb sound and plenty of fun features. All you have to do is choose the music. Thank you so much for the 5-star rating and for choosing Sony! -Jess

Hi Saint82, Great! We're thrilled to hear that you are enjoying your speaker. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable Thank you for choosing Sony! Erin

Hello Scott, We are glad that you like the sound quality and battery life of your new Sony SRSXP500 Bluetooth party speaker. Thank you for your purchase. Enjoy! Vincent

Hi Jaws1975, Thank you for the awesome review! We're glad you like the great sound quality of your new Sony SRSXP500 speaker. Although the unit is quite big and heavy, it features a portable, easy-to-carry design, and a built-in handle that makes it easy to take the XP500 with you and enjoy music anywhere you go.
The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY and we're looking forward to your next purchase! -Sam

Hi NicholasM,
Awesome! We're happy to hear that your Sony XP500 speaker perfectly suits your needs and expectations. This is definitely one of the best Bluetooth speaker on the market. We're really glad you are enjoying the superb sound and easy wireless connectivity with the unit. Thanks for choosing Sony! - Kris

Hi BSound, Excellent! We're very happy to hear you like the superb sound quality, wireless feature, and long battery life of your XP700. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam

Hi AaronS,
Many thanks for the 5-star rating! We understand that the price is higher than some, it's due to the premium materials, advanced technology, and unmatched sound performance. Your satisfaction with your XP500 speaker is greatly appreciated. Thanks for the recommendation and for choosing Sony! - Kris

That's great to hear, JavierL! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig

Hi Danielcl26, we're glad you like our product. Thanks for choosing Sony! ~Earl

Hello Moni,
Great! We're happy that you are satisfied with your purchase and enjoying the awesome sound quality of your Sony XP500 speaker. Thank you for choosing Sony! - Marco

Hi EdgarS,

Perfect! We're thrilled that you are enjoying the sound quality and user-friendly functions of the speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony!

-Ralph