Customer Ratings & Reviews

Hi DanielO, Thank you for the 5-star rating! We're glad you like the great sound quality and excellent battery life of your Sony XP700. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam

Hi RichT,
Thank you for your time writing this review! We're glad you like the great sound quality and lighting function of your SRS-XP500 speaker. We've taken note of your feedback with regard to the volume level of the unit. For optimum performance, ensure that the software of the speaker is updated as it includes key features, applications, bug fixes, and feature improvements.

The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. If the sound is low, please try some steps below:
To play music louder, connect the speaker to an AC outlet.
Turn up the volume of the speaker and the connected device.
Check that the connected device is playing.
For reference:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000543551.html

In case you need help with the speaker, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

We appreciate your feedback. Thanks for purchasing Sony! - Kris

Hi Cxmz,
Awesome! We're happy to know your new Bluetooth speaker suits your needs and expectations. Nice to know you are enjoying the incredible sound and loudness of the unit. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out a rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thanks for choosing Sony! - Kris

Hi Nicky, Excellent! We're very pleased to hear you like the powerful sound and cool lighting effects of your Sony XP700 speaker. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable Thank you for choosing Sony! -Sam

Hi Happy, You've made an excellent choice! Good to know you like the powerful sound this unit delivers. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thanks for choosing Sony! -Sam

Hi Peecocks,

Awesome! We are glad you like the sound quality of the speaker. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. We appreciate the recommendation and thank you for choosing Sony!

Regards,
David

Hi JoeperL, Thank you for the 5-star rating! We're glad you like the great bass quality of your Sony XP500 speaker. We also appreciate your feedback about the pricing. If you're looking for a cheaper alternative, Sony have a wide variety of portable Bluetooth speakers in different price point. Please visit our page at https://electronics.sony.com/audio/speakers/c/wireless-speakers for more details. Thanks!

The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Thanks for the 5-star rating, RyanL! We're glad that you are enjoying your new portable speakers. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! _Craig

Hello LennyB, thank you for your fantastic feedback. We're glad to hear you're enjoying your XP700 speaker! We really appreciate that you consider it the best one! Thank you for choosing Sony. Best regards, -Jenn.

Hi JavierC, We are happy to learn you could hear all the effort we have put into the new design of the XP500! Glad to know you like the clear and incredible audio this speaker delivers. As a music loving company, sound quality is our top priority. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! -Jess

Hi Reny, that's amazing! We're very pleased to hear you like the sound quality, portability, and long-lasting battery life of your Sony speaker. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable Thank you for choosing Sony! -Sam

Hi SelbyaC,

Amazing! We're thrilled that you like the sound quality, portability, and battery life of the speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony!

-Ralph

Hi ZVKES, Awesome! We are glad to hear that you are enjoying your new speaker! Life should be lived at full volume. That means getting your friends together, turning up the music to full volume and dancing all night to a clear, rich sound. With our new X-Series range of speakers, you can make the most of every single moment, power parties you’ll remember forever, and always live your life out loud.
-Carl

Hi rubenp, we're glad you like the sound quality of our product. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. ~Earl

Thank you for the fantastic review, RaymondF!

We’re thrilled to hear the SRS-XP700 is the best speaker you’ve purchased and that it’s a hit for your parties and videoke nights. Enjoy the music and thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi Mica, Amazing! We're glad you're enjoying the powerful sound and cool lighting effects of your new Sony SRSXP700. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam

Hi Soniclight, we're glad you like our product! With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony! ~Earl

Hi ConnorH,

Thank you for the 5-star rating and we're glad to hear that you like the sound quality and bass of the speaker. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear High-efficiency Tweeters, it sends out rich, clear sound in all directions. It’s perfect for indoor or outdoor parties—with plenty of battery life, IPX4 water resistance and a convenient handle for moving from one party to the next. Thank you for choosing Sony!

-David

Hi Rylet, Thank you for giving this product a perfect rating! We're glad you like the punchy bass of your Sony SRSXP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Hi AN2019, Amazing! We're thrilled to hear that you are enjoying your new speaker. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable Thank you for choosing Sony! Erin