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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,934 reviews
  • Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the xp900 and needed another speaker, so far xp900 is great and no brainer to stay with Sony line of speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RasJahBwoy,

      You made the right choice! We're glad that you are enjoying this amazing speaker. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Husband’s Birthday Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my husband! He loves it! great!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony xv900

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speaker. I love it. Cant wait to do karaoke

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheilaT, we're glad you love your new Bluetooth speaker! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Lacking low/deep/heavy bass output

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mid size portable speaker if you only want clear music. This does not have lots of low or heavy bass so I'm not satisfied with this new Sony model because if that. Note to Sony: Please design/build/program the your next model to have very good low bass and deeper like JBL did with the Partybox line.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gobrunks, Thank you for the feedback on your experience with your SRSXP500. We want to make sure you are getting the most out of your speaker. Please make sure to download the Sony Music Center app. You will find all sorts of tools to fine-tune your music using the built-in equalizer.
      The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not loud, but great features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a LOUD speaker- this isn’t it. YES it has amazing features and battery life- but I had the volume up to the MAX in my bedroom and it wasn’t loud enough for me. I personally prefer something louder, without all the extras I do t really know how to operate anyway (ex: the DJ option on the app)

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmmaL, Thank you for the feedback on your experience with your SRSXP500. We're glad to hear you like the overall features of your new speaker. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. Hope this helps! -Sam Sony_US

  • Rated 5 out of 5 stars

    good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the bonuses from the purchase of a washer and dryer I was able to buy this beautiful speaker and only pay a third of the cost!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaC,

      You made the right choice with the Sony XP500! We're thrilled that you are enjoying this amazing speaker. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony wireless speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I expected but crystal clear and well worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, Thank you for taking the time to review the XP500 X-Series Portable Wireless Speaker. The XP500 combines a superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water resistant and has an easy-to-use handle for moving from one party to the next. The innovative X-Balanced Speaker Unit has a non-circular diaphragm with more area than conventional speakers. That means that you’ll get a richer, clearer sound, no matter what style of music you’re listening to. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, not so great sound. Very capable speaker

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lolito4484, Thank you for sharing your feedback on your new Sony XP700! We're glad you like the long-lasting 25 hours of battery life of this portable speaker. To ensure optimal listening experience, please follow the steps on the link below: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html Also, please download the Sony Music Center app. There you will find an EQ that can boost the overall sound quality of this unit. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    I’m happy with my shop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service good quality speaker Yo recomiendo Best Buy buenos precios en refrigeradores y buen servicio en la tienda

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OscarL, We are glad that you like the quality of your Sony portable Bluetooth speaker. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Magic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely sound Good product you cannot be disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewRevolution, Great! We're very happy to hear you love the excellent sound quality of your Sony XP700. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Beautiful speaker, but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful speaker but could have been louder for the size and definitely some more bass is needed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vish, Thank you for sharing your experience with us! We're thrilled to hear that you find your Sony XP700 Bluetooth speaker beautiful. We appreciate your feedback on the sound quality. To enhance your listening experience, we recommend adjusting the sound quality settings and equalizer to better suit your preferences. https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243093.html

      If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Additional Information:

      Thank you for your patience, and we look forward to improving your experience!

      Sincerely,
      Maria Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Blow you away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and proudly sporting my new speaker. Battery life is not so great but the sound of it will blow you away. One thing I did notice was it needs to be plugged in for optimal listening experience!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaiz1, Awesome! We're glad you like the powerful sound this unit delivers. We also appreciate your feedback about the battery life. This speaker has an approximate 20-hour battery life provided that the volume level of the speaker is set to 16, the sound effect is set to MEGA BASS, and the lighting function is set to off. Note: Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions. If the battery life is not quiet as close to 20 hours given the provided conditions,
      please email us at socialsupport@am.sony.com with the following details so we can better assist you:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Volume

    Rated 4 out of 5 stars

    Slaps!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandpa enjoys it. Loud enough for him. He lost his hearing in Nam

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrGabe,
      Awesome! We're glad your Grandpa is enjoying SRSXP500 Bluetooth speaker. Nice to know it suits his needs. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Muy bueno

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent articles I recommend it one hundred percent I use it and it is very convenient and practical

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanO, we're glad you like our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass doesn’t hit as hard as the JBL party box 310, but still an amazing speaker. I like the light aesthetics on this. I also got a good deal on this since it was an open box

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kerry, we're glad you are enjoying our product! we understand your feedback regarding the sound of your SONY unit. You can enjoy switching the sound effects on the speaker by following this link:

      https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243087.html?search=bass

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker for small get togethers ! Love the led lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Party Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Speaker. I bought this for an outdoor party and it had more then enough power for everyone to enjoy. The only criticism I have is I wish the Bluetooth had a longer range but still recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephR,

      Amazing! We're thrilled that you are enjoying the incredible audio this speaker delivers. Your feedback regarding the maximum communication range is greatly appreciated. The BLUETOOTH wireless technology operates within a range of about 30 m (about 98 ft) but will vary depending on the surrounding conditions.

      For more details, refer to this link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243105.html

      Noise or sound interruption may occur in the [Priority on Sound Quality] mode, depending on the setting of your BLUETOOTH device and ambient conditions. In this case, change the speaker to the [Priority on Sound Connection] mode.

      The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Big Speaker, Bigger Sound!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I did not realize that this speaker was going to be this large in size but, I am not disappointed at all. I can keep it upright in a corner or somewhere else unobtrusive, or put it on its side in order to make it fit somewhere else out of the way. Most of my experience to this point has been outside in my backyard so it really hasn’t mattered. During a gathering we had with several children and adults, we could definitely hear the music from the speaker and when someone (young ones) turned it up, it was enough to disturb a conversation and had to be put back down a bit. Everyone likes the lights on the front and using the Music Center App, there are several options to turn them on, change colors or turn them completely off if you prefer. The other app that you can use with it is called Fiestable. I haven’t had much time with that one but it gives you additional options with using the microphone and doing Karaoke, mixing your music like a DJ, etc. The sound from this speaker is top-notch. Sony has several products or varying sizes from handhelds medium and large like this one. They have done a great job with this one. The out of the box “ClearAudio+” setting is great but you can also adjust the equalizer manually if you prefer. The tones are really crisp and the bass is deep and without distortion when you want to really crank it up. On the back of the unit, there is a rubber form-fitting cover that hides the ports and controls for when you use a microphone and/or a guitar, two USB ports, auxiliary input, and the power connection. When using it without anything attached and the cover is in place, it is water-resistant which means it can withstand a bit of rain or splashes from the pool. Excellent not to have to worry all the time about your speaker getting wet. The controls on top are easy to use and what you normally see on a speaker these days. It has the power button, Bluetooth, volume, and the play/pause button that is also used to skip or replay a song. The speaker was charged at about 60% out of the box and I was able to use it right away. It lasted about 10 hours I’d estimate and then it told me that the battery needed to be charged. It took about 2 and a ½ hours to get to 90% charge which is how it is configured to help the battery last longer. Essentially, you don’t charge all the way to 100 nor do you go all the way to zero which helps the battery have a longer lifespan. I’m really happy with this speaker. It has great sound and enough flexibility for me and my use. You won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exceeded my expectations! I love it great for partys and going to river lake or beach! Sounds awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, Great! We're very happy to hear you're enjoying the amazing sound this unit delivers. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Bass, Battery life, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Power Portable Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is the perfect size to be portable enough that you don’t mind taking it with you, but large enough that you can fill a room full of music in a flash. Out of the box, you just plug in a power cable and hold down the bluetooth button and it’s as simple as that. The sound is great! You get punchy bass, vocals come through loud and clear, which is one of my biggest pet peeve with speakers that tout big bass but have muddled everything else. Controls are easy and intuitive. The buttons on the top have a tactile feedback, feels like quality, and looks to be durable. On the back behind the rubberized cover, you get two USB ports, microphone and guitar hookups, audio in aux port, power connection port, and 3 buttons to party connect, turn on or off lights, and a battery care button that keeps the battery in top shape. There’s a place to store the power cable so you can pick up and carry it out in one go without having to search for clutter. You get tons of options when using the Sony Music app. I’m won’t go through all of them but custom EQ for Bass, Middles, and Treble is a nice addition, although I would have liked an expanded EQ. There’s also plenty of presets which will be good enough for most. You can also change power options. You can adjust bluetooth to prioritize quality or connection. And you can adjust how the lights on the speaker illuminate. One of the neater features, which deserve it’s own paragraph is an isolator and flanger options. Through the Fiesta app you can use your finger on your smart phone to control the isolator and flanger to emphasize parts of the song. I’m sure someone with with DJ experience would be able to do it justice, but I had a lot of fun with it with different songs. If you have multiple speakers you can also use party mode to connect, according to the website, up to 100 compatible speakers. With how portable these speakers are, I can see how easily and how quickly someone can set up surround audio very quickly and get amazing sound in a pinch. If you want a poolside speaker it’s also IPX4 rated so you won’t have to worry too much about splashes or a surprise rain shower. I love this speaker. I continuously move it from my house to my garage when I don’t feel like wearing headphones. It was also super easy to toss in my trunk and take to a cook out where having ambient music enhanced the mood. With 20 hours of charge, even if there’s no where to plug it in, you can be sure the party will continue on.

    I would recommend this to a friend