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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,934 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great. Connect to eachother (party mode) and have great distance to phone that is connect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohamedK,

      Thank you for the 5-star rating and we're glad to hear that you like the party mode function of the speaker. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and a fair price with a long battery life great for on the go

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Walter, We are glad that you like the sound quality and battery life of your new Sony portable Bluetooth speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good wireless bluetooth speaker. Only wish it was lauder for the price but still good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OscarZ, Thanks for the feedback. To improve the sound level. try adjusting the volume on both the speaker and source device. Make sure as well that your speaker has enough battery charge. Thanks and regards, -Craig Sony_US

  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is beyond Amazing. I can wait to have barbecue and use it to dance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaR,
      Many thanks for the 5-star rating! We're really happy that your investment with your XP500 speaker is worth it. This speaker is really great for listening music wherever you go, whether its for an indoor or outdoor event. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Here comes the Boom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's get the party started! This thing rocks. I like the fact that it could connect to other Sony speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dennis, wow! We're glad you are enjoying our product! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to party,drink and if i didnt already mention DRINK…… This is the best speaker that’ll help you get there!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Great, We are glad that you now have a great portable Bluetooth party speaker. The XP700 is made up of several speakers, including a front and rear High-efficiency Tweeter and an X-Balanced Speaker Unit, to give you an Omnidirectional Party Sound with a punchy and deep bass and plenty of clarity. It also features MEGA BASS which allows you to really dial up the bass, get a deep and punchy bass sound. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Great highs and mids, no deep bass.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sony products and their headphones and earbuds, but i don’t really enjoy this speaker as much. I am a bass head and this speaker doesn’t produce any deep rich bass. If you are listening to a dance song, it has the kick that has your heart bumping, but no deep bass to shake the room. The JBL Partybox 310 is a better alternative to the Sony and overall a better listening experience. If you don’t care about bass, then the Sony is a very good speaker, but the JBL blows this out the water and it is not even close.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Junior,
      Thank you for your time writing this review. While we appreciate you love our headphones and earbuds, we're are sorry to hear we were not able to meet your full expectations with the bass sound of the XP700 speaker. For low bass sound quality, this usually differs from the source device's signal and content that you are playing. To isolate the problem, we suggest you adjust the equalizer setting of the speaker to your preference. For more details, please refer to the following link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243087.html

      Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thanks again for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Eec

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m very satisfied with my Bluetooth speaker .can ask for better quality than what I got

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EdgarC, We are happy to know that you are very satisfied with your new Sony party speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker, it's great for get together and even public speaking,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawns,
      Awesome! We're happy to hear you love the amazing sound quality of your XP700 speaker. This is definitely perfect for any kind of events. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always the best on everything. I have everythign sony and inlove all the productd and the speaker is the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alberth,

      You made the right choice! The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the only reason I'm angry is that they lowered the price 3 weeks after I bought mine!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawn, Sorry to hear that. Despite your concern, it's good to know that you still like your Sony XP500 portable Bluetooth speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it. Sold Sony a few more to friends and family after listening. Exceeded expectations 100% in every way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew, we're glad you like our product. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I wish I could give it 6 stars

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years of purchasing blue tooth speakers, big and small. This one here, is by far the best large speaker I have gotten. This is not a tiny backpack speaker, this one is 2ft tall, and has some weight to it. So it isn't going to get blow off the table, or just easily knocked over. Built in battery for 20hrs. I haven't tried more then 10hrs yet, and this is simply working awesome. The built in USB, that allows me to charge my phone at the same time is great... especially away from home. Pairs via blue tooth in a short few seconds, and you are ready to go. Now for the important stuff... sound. OMG, the bass. Deep verberating, and just rocked my deck. You have your favorite songs, fire it up... and the entire block is going to know you are jamming. LOUD. Full volume is going to be WAY too much for most.. So you are going to have no problem to host with this bad boy. The light system is slick, adds a little touch. Muted and faded, but noticeable. And with the easy to use app, you can change the colors or turn them off. I am looking forward to get another one, so I can do the party link. But that is going to take some time. But when that comes, this is easily going to replace any need to have mounted outdoor speakers on the deck. Need the tunes? Get the speaker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for smaller indoor usage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am rating this 3 stars because when I told the associate I needed a speaker large and loud enough for outdoor parties, he recommended this model. There was no easy way to find out the wattage output when compared to the JBL or Samsung speakers in the store. It will work great for indoor parties but is clearly not loud enough for outdoor crowds of more than 50 people. I returned the item and will buy the much larger model. It was most-likely a lack of knowledge of the associate because he could not find much information on this device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, we're sorry to hear that you had returned your SONY unit. It is recommended to check this link when dealing low sound:

      https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000543551.html

      We have our Support team that is always happy to assist. You may email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      We hope you consider SONY again. ~Earl Sony_US

  • Rated 5 out of 5 stars

    LOVE it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance at HS ballparks/tournaments, indpor batting practice, and parties.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertC,

      We appreciate the 5-star rating and we're glad to hear that you love the speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sony party box speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker, great sound and quality. Easy to move around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NextManUp136, We're very grateful for this positive feedback! Get a big sound that will fill your venue and delight your guests. Front and rear speakers mean that no one will miss a beat. And with a deep, punchy bass sound and crystal-clear vocals, they won’t want to. The combination of the X-Balanced Speaker Unit with a front and rear High-efficiency Tweeter, gives the XP700 an expansive profile that delivers high quality sound all over your venue. Thanks for choosing XP700 X-Series Portable Wireless Speaker. Jay Sony_US

  • Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as loud and it take to long to find your Bluetooth

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaraP, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the volume level and Bluetooth connectivity of your Sony unit. For volume issues, please follow this link:

      https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000543551.html?search=volume

      Please make sure the speaker is within 1 meter (3.2 feet) of the Bluetooth device during the pairing process. Please follow this link for more details:

      https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243116.html?search=bluetooth

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent speaker for a fabulous time with the family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Arod! We're glad you like your new portable speaker. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Amazing sound sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such an amazing speaker , would recommend to anyone looking for a similar style

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrayanV,
      Thank you for such a great review and recommendation! We are very grateful that you are enjoying amazing sound quality of your new Sony speaker. Your satisfaction is our top priority. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    It’s great for small parties

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It’s nice for get together parties and small group of people

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hameed,
      Awesome! We're glad to hear your enjoyable experience with your XP500 speaker. This is definitely great for parties. Thanks for choosing Sony! - Kris Sony_US