Customer Ratings & Reviews
- Model:
- SRSXP700
- SKU:
- 10893364
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
No stereo sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. Charger cord doesn't even fit snuggly with the speaker
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Pete
We do apologize for the inconvenience. Do you mean the AC power cord or the USB port? We need more details about your issue so we can provide accurate troubleshooting information.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Expected more for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is average. Does not get loud enough even on max bass. I expected better from Sony especially for this price
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nene, Thank you for the feedback on your experience with your SRSXP500. And we're sorry to hear you're having a low sound level issue with unit. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. And for additional troubleshooting steps, please refer to this link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can literally have a conversation over this box at full volume. Garbage. I’ll be returning.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mazzy, We're sorry to hear that the volume level of this speaker did not meet your expectations and it had to be returned. To get the most out of your speaker, please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. And for additional troubleshooting steps, please refer to this link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html
For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I would also recommend checking out the SRSXP700 if you're looking to get an upgrade. For the full specifications of the XP700, please refer to the link below: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp700/specifications I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
Beat up box and no charging cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box was beat up and it didn't have charging cords in the box. Was supposed to be a new item.
No, I would not recommend this to a friendNot satisfied with this model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after about 2 weeks. Devices won’t stay connected and sound is not good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Smac, We regret to hear about what happened. This is usually not the case for our Portable Bluetooth Speaker nor the experience we want you to have. For Bluetooth connectivity issue, please follow the troubleshooting steps on this link:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243116.html
And to ensure optimal listening experience, please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools like an equalizer to fine-tune your speaker and maximize the volume to your liking. You may also refer to these links to help you resolve the issue and improve your experience with the SRSXP500: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/articles/00228345 https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243087.html
Note: The volume will become low when the maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
The Worst SPEAKER EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this SPEAKER NOTHING LIKE MY PREVIOUS SPEAKER
No, I would not recommend this to a friendNo manuals
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it home…no manuals, no cables…wondering if it was a return. What a bummer
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Riverman,
We are so sorry that you have received your speaker with no manuals or cables. This unit comes with an AC power cord (mains lead) and operating instructions. However, an audio cable with a stereo mini plug at both ends is sold separately. Manuals are also posted on your model support page. Instruction manuals and user guides are available for most Sony products.
To download a manual, refer to this link here: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/manuals
After the manual or user guide has been downloaded you can use your printer to print the either the entire document or just selected pages. You may also save it to your smartphone.
We want to make sure you’re taken care of. If there are missing items in the box, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and thanks for sharing your feedback.
Sincerely,
Jess
- Pros mentioned:Bass, Sound quality
Good sound. Wireless. Great for parties.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It actually took me a minute to understand what "wireless" really meant with this speaker. I am just not accustomed to seeing a speaker of this size that doesn't need to be plugged in. But this thing is essentially one of those portable bluetooth speakers everyone has seen a ton of, but in a huge party speaker size. I don't know why I haven't seen more of these. Setup is easy as any portable speaker. It has a normal power cord you'd find with most major electronic equipment so you can charge it. You can pretty easily connect to your phone via bluetooth and then you're ready to play some music. You can also download the Sony Music app and/or the Fiestable app (both of them recommended by my phone after I connected to the speaker) to fine tune some of the settings like EQ and lighting. Sound quality is quite good. Bass might even be a little too heavy. I don't ever hear our neighbors who share a wall with us in our home but I was afraid they were going to knock on our door because of the bass on this thing. Turning off Bass Boost seemed to be a little better. Both options sounded really good though. I'm not a super audiophile or anything but I tried some lossless music through Apple Music and it all sounded pretty great to me. There's a lot of connection options as well if you don't want to go the bluetooth route. There's 2 USB connections. One of them lets you just charge a device straight from there and the other one lets you play and charge at the same time. If you have a device with a 3.5mm jack, there's an input for that. There's also inputs for a microphone and/or guitar with a 1/4" jack. So you have a lot options for what you need to connect. Overall, I like this speaker. I'm surprised more of these large form battery powered speakers don't exist since they are so large and don't need to be constrained by battery size. I'm sure this isn't the first but it's the first one I really noticed and, like I stated earlier, didn't even fully realize just HOW wireless it was until reading through some of the instructions. I think the sound is good and you can basically connect any device you have so if you're in the market for a good, portable, large speaker and this one is in your budget, go for it. There
I would recommend this to a friendBrand response from SonyListens
Posted .Hi swemoney, Great! thank you for taking the time to share this detailed review of your new Sony SRSXP700. We're thrilled to hear you appreciate the portability, ease of setup, quick & easy Bluetooth pairing, exceptional sound quality, deep bass, multiple connectivity options, and overall features of your new speaker. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable Thank you for choosing Sony! -Sam
cheap
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no bass and didnt get loud at all returned right away
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KeatonH.
Thanks for reaching out to us. We're so sorry if you find the audio quality, especially the bass sound not as great as you would liked and the speaker doesn't get very loud. We do have good information and guidelines below to get the most out of the volume and ensure optimal performance with the speaker
• The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction.
To play music louder, connect the speaker to an AC outlet.
• If the sound becomes low while in use, follow the procedure from the link below.
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243112.html
• By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.
We regret to hear that the speaker had to be returned. We hope you will consider Sony again in a future purchase.
Thank you for the feedback.
Sincerely,
Jess
Speaker loudness sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you’re better off getting a JBL speaker, the loudness of the speaker isn’t worth it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Robs, Thank you for the feedback on your experience with your SRSXP500. And we're sorry to hear you're having a low sound level issue with unit. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. And for additional troubleshooting steps, please refer to this link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html Should you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Regards, Sam
Jbl partybox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rough packaging, I received a poorly used speaker, with mud all over
I would recommend this to a friendBad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Badddddddddddddddddddddddddddddddddddddddddddddddddd
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HarjinderT, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. We would like to know more details about the issue so we can best assist you.
Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking speaker just didn’t like the sound quality
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Garcia,
We're glad that you like the design of the speaker. It's unfortunate that you are not satisfied with the sound quality. Please make sure to download the Sony Music Center app. You will find all sorts of tools to fine-tune the SRSXP700 to your liking. There is even an equalizer function. For more information, please refer to this link:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243093.html
When using the Bluetooth function, set the Bluetooth connection quality function to “Priority on sound quality”. For more information, please refer to this link:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243082.html
You may also find this link helpful:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp700/articles/00097458
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Ralph
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but it didn't have enough base for me personally
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lalindala,
Thank you for purchasing our SRS-XP700. We are really sorry if the bass sound quality of this speaker didn't live up to your expectations. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
For the bass sound quality, this usually differs from the source device's signal and content that you are playing. To isolate the problem, we suggest you adjust the equalizer setting of the speaker to your preference or switch its sound effect to MEGA BASS mode. For instructions, please refer to the following link:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243087.html
I hope this helps.
The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable.
If there's something we can do to help or you may need more information with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you for your purchase, and for choosing Sony.
Best regards,
Romeo
Not loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough.. was not loud enough for a backyard party
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sm22,
We regret to hear that you are not satisfied with the volume of the speaker. To ensure optimal listening experience, please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools like an equalizer to fine-tune your SRSXP500 and maximize the volume to your liking.
You may also find these links helpful in resolving the issue and improving your experience with the SRSXP500:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/articles/00228345
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/articles/00052169
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243112.html
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243087.html
Note: The volume will become low when the maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet.
If still not resolved or you need further assistance, please don’t hesitate to reach out to us at socialsupport@am.sony.com with the following details.
Full Name:
Best Buy Username:
Telephone Number:
Sony Speaker Model Number:
Issue:
Additional Information regarding your experience with the SRSXP500.
Sincerely,
-Ralph
Sony Social Support
Bluetooth Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the sound, its not crisp or loud. The system in ny car is louder.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lajuan, Thank you for the feedback on your experience with your Sony SRSXP500. And we're sorry to hear you're having a low sound level and quality issue with unit. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. And for additional troubleshooting steps, please refer to this link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
not loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not loud enough for the price sounds quiter than a jbl flip 5
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi toni007,
Thank you for the review and we're sorry to hear the low sound issue with your SRSXP500. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking.
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/software/00271751
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as I was hoping. Not a good Product...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hpink, We're sorry to hear you're not satisfied with the volume level of this unit. We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your SRSXP500 and maximize the volume to your liking. There is even an EQ. And for additional troubleshooting steps, please refer to this link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243111.html And please note: The volume will become low when the maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Bass, Sound quality
Music for my ears
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this speaker as a gift from my wife for our first anniversary. How did she know! Well, she knows I love my music clean, clear and loud. I’m a smooth jazz and R&B guy who has been into music for years (old school) so I want to hear all the music / instruments. I absolutely love this speaker. It give me the highs, mid, and we don’t want to go there with the BASS. Wow, I don’t need the MEGA bass. This speaker provides a nice balance to all my sounds. BTW, download the music center app to your phone for the EQ controls and more. Great for the home, park or beach. Get your party on or just kick back and enjoy your smooth sounds that this speaker kicks out. You won’t be disappointed. Strongly considering adding another. I’ll go enjoy more music now…..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kmannmusic, This is a great gift idea! We're thrilled to hear you love the overall sound quality, built-in EQ using the Music Center App, and portability of your Sony SRSXP700. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony! -Sam
- Pros mentioned:Bass, Battery lifeCons mentioned:Price
Awesome speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, great bass, long lasting battery life a little pricey but worth it for good music if you love it as much as I do!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinT, Thank you for the amazing review! We're pleased to hear you're enjoying the excellent sound quality, punchy bass, and long-lasting battery life of your Sony XP700. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and you can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing SONY! -Sam