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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2935 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 2,935 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Needs to be connected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume isnt loud unless its connected to wall. Its clear but not worth it if cant use it on its own battery.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric956, We're sorry to hear that the volume is not loud enough. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.

      For low volume level, please try the following:

      The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet.
      Turn up the volume of the speaker and the connected device.
      Check that the connected device is playing.
      Ref: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000543551.html

      The speaker is capable of running on power either from an AC outlet connected by the supplied AC power cord (mains lead) or from the rechargeable built-in lithium-ion battery.

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      BBY Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    SRS XP-500 Vs. Partybox 110

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and forth a while to determine which speaker to purchase, my friend owns the PB110 and I ended up purchasing this speaker. The sound was overall more crisp from the Partybox, but the bass I felt was stronger from the xp500. WHILE PLUGGED IN, the xp sounds substantially better than if it was left unplugged; it gives off a much stronger bass response and overall a clearer sound. I was able to change the sound through the app and adjusted the mids and highs to bring it in line with the Partybox, I was able to get the sound basically identical, but with the more boomy and louder bass that the xp already had put it #1 for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bcbalter, You've made an excellent choice! We're thrilled you like the crisp sound, powerful bass, and adjustable sound setting through the Music Center app. It is true that the maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction.
      The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my garage since my old garage stereo died. This unit was not on my radar at all. I was walking through BB and someone was playing with display model. I had to stop and watch the kids play with it. I never made it to what I originally came to buy, I grabbed a box and bought it on the spot. Perfect for my 3 car garage. Sounds better than it should. 10/10 would recommend. Will probaly use in my backyard for swimming and BBQ’s too. Just smal and light enough to carry around but big enough for big sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sean, We're happy to hear this feedback! Thank you for purchasing the Sony SRSXP500. We're glad you like the easy-to-carry handle and good to know it fits and sounds perfectly in your 3 car garage. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Sound quality, Volume
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Large & In-Charge!!!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a massive speaker! I have had dozens of bluetooth speakers over the years and this one is the cream of the crop, hands down! Even at 50% volume this speaker is LOUD. Even though this bad boy is so loud the sound quality is on point as well! Crisp highs, and clean lows as well! So this setup is a little expensive but trust me it is totally worth it! Indoor, outdoor, wherever you use it this will not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, but 1 gripe....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Sound great. Glad that it has water resistance, had a few sprinkles during an outdoor party, and didn't have to worry! One gripe, and I haven't read this in any other reviews that I've read anywhere: I have 2 and I pair them in stereo. If you use any other method of input other than bluetooth (usb, audio input, etc) they will UNPAIR. You can't run them in stereo with any other input than bluetooth. I was hoping to use a usb with mp3's on it to not have to worry about a connection dropping out, but they won't do this in stereo... be nice if Sony would fix this with a firmware update?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeraldT, Thank you so much for choosing Sony! Glad to hear that you are happy with the SRSXP700! The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app.

      Please note that while the speaker is in USB mode or in AUDIO IN mode, you cannot use the Stereo Pair function. Connecting a USB device or an audio device, such as portable audio device, to the PLAY/CHARGE port (USB1) or to the AUDIO IN jack on the speaker automatically places the speaker into USB mode or into AUDIO IN mode and turns off the Stereo Pair function. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Portability, Sound quality, Volume

    Rated 5 out of 5 stars

    Excellent product!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality!! Loud and super easy to set up!! So glad I bought it !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user961843, we're glad you like your new Bluetooth speaker! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Battery life, Volume

    Rated 5 out of 5 stars

    Great value Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this speaker and are considering a second to pair for stereo sound. The Sony App is okay and provides some cool karaoke features. If you intend to use outdoors for a party, you would do well to leverage an amplifier as streaming music via Bluetooth from you phone won’t fill the space outside. Battery life is great and there is plenty of volume for smaller areas or indoors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DenniscW, That's great! We're glad you like the Sony Music Center app, cool karaoke feature, powerful sound, and long battery life of your Sony XP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome...Great Speaker

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is, one, I didn't pay attention to the dimensions of it. Two it is freaking awesome!!! The sound quality is amazing. It didn't take very long to charge, the control that the user can have when utilizing it for guitar or microphone is great. The lights are a great feature especially at night, really a great portable speaker. It puts out one heck of a punch for sound, so much so that in the middle of my house you can hear it outside especially the base. I have no complaints thus far about the speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SRSXP700 is water resistant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on the unit is excellent, srsxp700 got wet accidentally when the water hose leaked and sprayed water to the boom box, I just turn the water off, turn the unit off, after a day I turn it on and it fired up and the music still remains as good as new.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ciscokid,
      Many thanks for the 5-star rating! We're glad to hear that you like the great sound and water resistance feature of the SRSXP700. The speaker, with the cap closed securely, has a water resistant specification of IPX4 as specified in “Degree of protection against splashing water” of the IEC60529 “Ingress Protection Rating (IP Code).” However, the speaker is not completely waterproof. For more details, please refer to these links:
      https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243102.html
      https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243104.html

      Thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality, Volume

    Rated 5 out of 5 stars

    Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very loud with range. Good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg, Awesome! We are so glad to hear that you are happy with your new SRSXP500! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    So good, i got a second one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so good that a year after buying my first speaker i went ahead and added a second. They work great as a paired group or individually of course. Mega bass is solid. Illumination is a fun touch as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user339817, Awesome! We are so glad to hear that you are happy with the sound quality of your new SRSXP500! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great speaker, the sound is very clear and the bass reinforces the sound a lot. As for the battery, it really lasts a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user635129,
      Nothing makes us happier than hearing about satisfied customers! We're thrilled to hear your enjoyable experience with the clear sound, deep bass and long battery life of your XP500 speaker. Thanks for the awesome feedback and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Bass, Volume

    Rated 5 out of 5 stars

    Sooooooo much Bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got so much bass I literally CAN'T play it in my apartment... Unless I want my neighbors to absolutely HATE me. Anything over like, 4 notches, and it shakes the entire room. Never been happier to play music at a friends house!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QNYX117, Amazing! We're very happy to hear you like the powerful sound and bass that this unit delivers. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great and fun speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, awesome sound. Quick and easy to use on the go. We take it camping for movie fun and karaoke. Battery life is great as well. Very impressed with this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TacoBill,

      Thank you for the purchase! We're glad to hear that you like the sound quality of the speaker for your camping, movie watching and karaoke. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Large bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these. Although the bass is a bit heavy it sounds amazing. I hope they update the app for better bass options. But throwing a party or large space, these are for you. Has club / dance sound level.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric, You've made an excellent choice! We're very happy to hear you like the amazing sound quality of your Sony SRSXP500. If you feel that the bass is a bit heavy, please make sure to download the Sony Music Center app. There you will find all sorts of tools like an equalizer to fine-tune your speaker to ensure optimal listening experience. You may also refer to these links to help you resolve the issue and improve your experience with the SRSXP500: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/articles/00228345

      The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this speaker!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is loud and clear, it hasn’t distorted and the lights are a nice feature and they are bright! It was a good purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolineB,
      We're extremely happy you had a positive experience, and we're grateful for your feedback! Nice to hear you love the incredible sound quality, lighting function, and overall performance of your Sony XP500 speaker. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, long battery life, easy to connect. Only thing I have a issue with is the party connect with multiple speakers is a bit clunky to navigate, tisk tisk Sony!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaniF, Thank you for the great review! We're glad you like the sound superb sound quality, excellent battery life, and easy Bluetooth pairing of your Sony XP500. At Sony, we are always looking to improve our product quality and features. We have noted your input about your difficulty navigating the Party Connect feature and will be sure to forward this feedback to the appropriate department. Please make sure to check our help guide on this link for more information about using this feature. https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243089.html Hope this helps!

      The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Unbelievably impressive speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply mind blowing how good of a speaker this is. Base is wonderful. It is a bit pricey but if you can get a friend to go halves on it you guys will throw the best House parties in town

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Cool! Thank you for the perfect star review, Jg510! We are extremely pleased to hear you are happy with the amazing sound quality of the XP500 X-Series Portable Wireless Speaker.

      The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out a rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Party Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Bluetooth PARTY SPEAKER. You can connect microphones and a guitar and the base is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, MiguelD! We're glad that you are enjoying your new Sony portable speaker. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 1 out of 5 stars

    Loudness

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im disappointed. My 60 dollar speaker is louder and richer in sound. if i had an option to rated 0 starts i would.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cLos, We're sorry to hear that the sound quality of this speaker did not live up to your expectations. By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience.

      You may also refer to these links to help you improve your experience with the SRSXP500:

      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xp500/articles/00228345

      Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help.

      Regards,
      Sam Sony_US