Customer Ratings & Reviews

Hi speaker, Thank you for the 5-star rating! We're glad you love the deep bass and battery indicator of your new Sony XP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam

Hi Bestbuy,

Thank you for the 5-star rating! We are glad you like the sound and battery quality of the speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing!

Regards,
David

Hi Aks23, Thank you for the 5-star rating! We're thrilled you like the great sound quality and long-lasting battery life of your Sony XP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! -Sam

Hi, FernandoC,

Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Party Speaker and the amazing Sound and Bass quality! Download the Sony Music Center app to Select your favorite playlists, cue the next song, change lighting patterns and sound modes, and more. Thanks for letting us know the voice concern, this is definitely something we can take in consideration for future references!

Thanks for choosing Sony, have a great day!
-DiegoV

Hi Jonathan, Thank you for the great review! We're glad you like the high-quality audio and bass clarity of your Sony XP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Hi TechR, Great! We're so happy to hear you're enjoying the long battery life and powerful sound this unit delivers. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam

Hi NintendoSwitch,

Thank you for the review. We're glad you like the sound quality of the speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony!

Regards,
David

Hi EmilyR, Amazing! We're pleased to hear you like the ease of use Bluetooth function and superb sound quality of your XP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam

Hi Alex, We are happy that you like your new Sony portable Bluetooth party speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for trusting Sony! Vincent

Hi Scubacop, Thank you for the excellent review! Good to hear you're enjoying the great sound quality, price, portability, and easy to carry handle of your Sony XP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam

Hi Andy, We're glad to hear that you are happy with this XP700 X-Series Portable Wireless Speaker. The XP700 is built for venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear High-efficiency Tweeters, it sends out rich, clear sound in all directions. It’s perfect for indoor or outdoor parties—with plenty of battery life, IPX4 water resistance and a convenient handle for moving from one party to the next. Thanks for choosing Sony! Jay

Hi VictorB, Thank you for the 5-star rating! We're pleased to hear you like the excellent battery life, beautiful design, and easy-to-carry built-in handle of your XP500 speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam

Hi DeniseC, Thank you for the 5-star rating! We're pleased to hear you like the great sound quality and bass on both indoor and outdoor setting. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Hi Stephanie, Thank you for the awesome review! Glad you like excellent sound quality and battery life of your Sony Bluetooth speaker. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony! -Sam

Hi Alamo, Fantastic! Good to know you're enjoying the great sound quality and long battery life of your Sony XP700. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam

Hi A7XAC, we're glad you like the sound quality and battery life of our product. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! ~Earl

Hi RichT,
Thank you for your time writing this review! We're glad you like the great sound quality and lighting function of your SRS-XP500 speaker. We've taken note of your feedback with regard to the volume level of the unit. For optimum performance, ensure that the software of the speaker is updated as it includes key features, applications, bug fixes, and feature improvements.

The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. If the sound is low, please try some steps below:
To play music louder, connect the speaker to an AC outlet.
Turn up the volume of the speaker and the connected device.
Check that the connected device is playing.
For reference:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000543551.html

In case you need help with the speaker, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

We appreciate your feedback. Thanks for purchasing Sony! - Kris

Hi DanielO, Thank you for the 5-star rating! We're glad you like the great sound quality and excellent battery life of your Sony XP700. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam

Hi BBJC, Awesome! We're glad to hear that you'r enjoying your speakers. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY.-Craig

Hi Cxmz,
Awesome! We're happy to know your new Bluetooth speaker suits your needs and expectations. Nice to know you are enjoying the incredible sound and loudness of the unit. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out a rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thanks for choosing Sony! - Kris