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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,934 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great value . Always quality product and service at Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StanW,

      You made the right choice! We're glad that you are enjoying the sound quality of the speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Solid portable speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for camping and backyard parties. The kids love it, I love it, its a win!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kubio, Fantastic! We're so pleased to hear that our Sony XP700 has been a hit for your camping trips and backyard parties. It's amazing to know that both you and your kids are enjoying the speaker. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing SONY! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony srs-xp500

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony everything in one beautiful i recommend to buy bountiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reneramos, great! We're glad you love our product! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Battery holds a charge all afternoon. Another great product from Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi locoswede, Awesome! We're glad you're enjoying the long battery life of your Sony XP700. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing SONY! -Sam Sony_US

  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Its loud.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll love it ! Its heavy and its loud, we all love it in my house

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManuelL, Awesome! We're so happy to hear you love the powerful sound this unit delivers. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Briliant sound but I so badly wanted it to be louder than it is. App is useless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jess,
      Thank you for your your time writing this review. While we are glad that you like the sound quality of your XP500 speaker, we're sorry to hear if the loudness and companion app did not live up to your expectations. Allow us to help turn this to a better experience.

      The sound volume is low:
      The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction.
      To play music louder, connect the speaker to an AC outlet.
      Turn up the volume of the speaker and the connected device.

      You may find this lnk helpful with information on what you can do with “Sony | Music Center” app:
      https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243093.html

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We value your feedback and we take it seriously. We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best sony bluetooth speakers

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another best bluetooth speaker from sony they always making the best sound equipment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelP, We're very happy to hear this feedback! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Good price. Good sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErekP,

      Thank you for the purchase! We're glad to hear that you like the quality and price of the speaker. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love music already had a Sony but wanted one that was rechargeable and loving every minute of it the sound and quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonySpeaker, Thank you for the 5-star rating! We're glad you love excellent sound quality of your new Sony SRSXP700 speaker. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daddys toy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our favorite speaker for entertaining. The party starts with this awesome devise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susan,

      Thank you for the 5-star rating! We're glad to hear that the SRSXP700 is your favorite speaker for entertainment. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought 1 just to try against other top brands this speaker passed my test so I brought another

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the SRSXP700, Snoopy! It is most rewarding to hear that the speaker met your needs and stood out among other top brands. It's fantastic that you decided to purchase another one—your satisfaction means a lot to us. If you have any favorite features or tips you'd like to share with the community, we'd love to hear more about how you're enjoying your speakers. Thank you for choosing Sony!

      Gus,
      Sony North America Customer Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker was just what we needed for our baby shower and is a great addition to our sound system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wil0277, We are glad that you now have a perfect portable speaker for your baby shower. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    awesome speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great speaker we connect a mic and have karaoke night. onlybthing that sucks its super heavy but we found a great place to set it and its awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Roze, Thanks for the review!

      We are delighted to hear how much you are enjoying your Sony Party Speaker and the amazing Sound and Bass quality it delivers! With up to 25 hours of battery life on a single charge, you will keep the karaoke party going on for a long time! Download the Sony Music Center app to Select your favorite playlists, cue the next song, change lighting patterns and sound modes, and more!

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend great sound! Hip hop and reaggeton sounds amazing. Great for pool parties

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi evomr15, Fantastic! Good to know you're enjoying the amazing sound quality this unit delivers. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds amazing- loud base with no distortion. Sounds so good I bought two to link together!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JodyW, Thank you for the great review! We're delighted to hear you like the powerful sound and stereo pair function of your Sony SRSXP500 speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent speaker. Good sound quality and bass. Only downfall is that it’s noticeably louder on the charger.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barias2828, we're glad you like the sound quality of our product. We understand your feedback regarding the sound level of your Sony unit. The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. Please follow this link for more details:

      https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000543551.html?search=loud

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sounds are good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is loud and powerful. we use it everyday at the barn everyday. The sounds are clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mk360, Great! Good to know you're enjoying the clear and powerful sound this unit delivers. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sony speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent horn to take on a picnic or to be in the yard enjoying it, I recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertoS, Great! We're very happy to hear you're enjoying your new Sony XP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY BABY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker! Love the style & how it sounds tbh!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GFIO, wow! We are happy that you love our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and love the LED glow. Very stylish and well made.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdgarP, Fantastic! We're so happy to hear that you love the great sound quality, cool lighting effect, stylish, and well-made design of your Sony SRSXP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam Sony_US