Customer Ratings & Reviews

Hi StanW,

You made the right choice! We're glad that you are enjoying the sound quality of the speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony!

-Ralph

Hi Kubio, Fantastic! We're so pleased to hear that our Sony XP700 has been a hit for your camping trips and backyard parties. It's amazing to know that both you and your kids are enjoying the speaker. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing SONY! -Sam

Hi Reneramos, great! We're glad you love our product! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! ~Earl

Hi locoswede, Awesome! We're glad you're enjoying the long battery life of your Sony XP700. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing SONY! -Sam

Hi ManuelL, Awesome! We're so happy to hear you love the powerful sound this unit delivers. The XP700 is built for a venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable app. Thank you for choosing Sony! -Sam

Hi Jess,
Thank you for your your time writing this review. While we are glad that you like the sound quality of your XP500 speaker, we're sorry to hear if the loudness and companion app did not live up to your expectations. Allow us to help turn this to a better experience.

The sound volume is low:
The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction.
To play music louder, connect the speaker to an AC outlet.
Turn up the volume of the speaker and the connected device.

You may find this lnk helpful with information on what you can do with “Sony | Music Center” app:
https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243093.html

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

We value your feedback and we take it seriously. We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris

Hi MiguelP, We're very happy to hear this feedback! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam

Hi ErekP,

Thank you for the purchase! We're glad to hear that you like the quality and price of the speaker. We appreciate the 5-star rating and thank you for choosing Sony!

-David

Hi SonySpeaker, Thank you for the 5-star rating! We're glad you love excellent sound quality of your new Sony SRSXP700 speaker. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, is IPX4 Splash resistant and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable Thank you for choosing Sony! -Sam

Hi Susan,

Thank you for the 5-star rating! We're glad to hear that the SRSXP700 is your favorite speaker for entertainment. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear high-efficiency tweeter, it sends out rich, clear sound in all directions. It’s perfect for parties, inside or outside the home, and has plenty of battery life, and has an easy-to-use handle for moving from one party to the next. You can also optimize audio settings, control music, choose lighting patterns and manage your devices right from your phone using the Sony | Music Center and You can also access fun features like making party playlists, karaoke, and so much more with the Fiestable. Thank you for choosing Sony!

-David

Thank you so much for sharing your experience with the SRSXP700, Snoopy! It is most rewarding to hear that the speaker met your needs and stood out among other top brands. It's fantastic that you decided to purchase another one—your satisfaction means a lot to us. If you have any favorite features or tips you'd like to share with the community, we'd love to hear more about how you're enjoying your speakers. Thank you for choosing Sony!

Gus,
Sony North America Customer Support

Hi Wil0277, We are glad that you now have a perfect portable speaker for your baby shower. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! Vincent

Hi, Roze, Thanks for the review!

We are delighted to hear how much you are enjoying your Sony Party Speaker and the amazing Sound and Bass quality it delivers! With up to 25 hours of battery life on a single charge, you will keep the karaoke party going on for a long time! Download the Sony Music Center app to Select your favorite playlists, cue the next song, change lighting patterns and sound modes, and more!

Thanks for choosing Sony, have a fantastic day!
-DiegoV

Hi evomr15, Fantastic! Good to know you're enjoying the amazing sound quality this unit delivers. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam

Hi JodyW, Thank you for the great review! We're delighted to hear you like the powerful sound and stereo pair function of your Sony SRSXP500 speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Hi Barias2828, we're glad you like the sound quality of our product. We understand your feedback regarding the sound level of your Sony unit. The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. Please follow this link for more details:

https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000543551.html?search=loud

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony. ~Earl

Hi mk360, Great! Good to know you're enjoying the clear and powerful sound this unit delivers. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Hi RobertoS, Great! We're very happy to hear you're enjoying your new Sony XP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam

Hi GFIO, wow! We are happy that you love our product! Thanks for choosing Sony. ~Earl

Hi EdgarP, Fantastic! We're so happy to hear that you love the great sound quality, cool lighting effect, stylish, and well-made design of your Sony SRSXP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam