Customer Ratings & Reviews

Hi AndrewB, Sorry to hear about your concern. It's good to know that you were able to fix the issue. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Enjoy! Vincent

Hi Elsalvi85, We are so glad to hear that you are enjoying your new XP500 portable Bluetooth speaker! Life should be lived at full volume. That means getting your friends together, turning up the music to full volume and dancing all night to a clear, rich sound. With our new X-Series range of speakers, you can make the most of every single moment, power parties you’ll remember forever, and always live your life out loud. Thank you for choosing Sony! -Carl

Hi Christy,
Excellent choice! We're glad to hear your enjoyable experience with the amazing sound quality, easy setup, connectivity, and overall all performance of your new Sony speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! - Kris

Hi DavidS,
Thank you for your time writing this review! While we are glad you like the crisp sound of your XP500 party speaker, we're sorry to hear if the bass sound bottoms out a bit at higher volume. For optimum performance, make sure that the software of the speaker is updated as it includes key features, applications, bug fixes, and feature improvements. Please note that the bass quality may also vary depending on the source and music being played. You can use the equalizer function of the Sony | Music Center to tailor-fit the sound quality to your needs. You may find this article link helpful with video tutorial on how you can adjust your compatible speaker’s bass, midrange, and treble to suit your mood or the type of music you are listening to:
https://www.sony.com/electronics/support/articles/00337022?utm_source=glean

Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

We appreciate your feedback. Thanks for purchasing Sony! - Kris

Hi AngelG, Thank you for the feedback on your experience with your SRSXP500. While we're glad you appreciate the clear and powerful sound this unit delivers, we regret to hear you had some difficulties pair your 2 SRSXP500 together. If the instructions on the help guide didn't provide much information, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by reaching out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help.
The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Hi Floss19,
Fabulous! It's wonderful to hear that you are enjoying the superb sound quality and long battery life of your XP500 speaker. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris

Hi Becca,

We're so glad to hear that your Sony speaker delivers clear, solid sound that carries so well throughout your home and yard. Thank you so much for the fantastic 5-star rating—your appreciation for the impressive battery life, quick charging, easy pairing, and the added evening lighting feature means a lot to us. It's wonderful to know the SRSXP700 is making such a positive difference and that you highly recommend it.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hi AnaG, Thank you for the excellent review! We're very happy to hear you like the size, audio clarity, and excellent battery life of your Sony XP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Hi DanH,

We appreciate the 5-star rating and we're glad to hear that you like the clear sound quality, battery performance and size of the speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony!

-David

Hi Beto,

Amazing! We're glad that you are enjoying the sound quality of the speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony!

-Ralph

Hi Kevin, Amazing! We're glad you like the powerful and amazing sound this unit delivers. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Hi ConnieN, Awesome! We are so glad to hear that you are happy with your purchase! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Carl

Hi Stackdaddy, Thank you for the 5-star rating! We're very pleased you like the punchy bass and the party connect function to connect your XP500 and XP700 speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam

Hi Grunt1058, Thank you for the 5-star rating! We're thrilled to hear you like the long-lasting battery life and great sound quality of your Sony SRSXP500. Good news! 2 SRSXP500 can be paired together via stereo pair function. You can also connecti multiple devices (up to 100 devices) compatible with the Party Connect function. For more information about this feature, please refer to this link: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243089.html
The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Hi fredrock, We're glad that you are enjoying the audio quality, battery life, and features. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! Erin

Hi JerryM,
This is definitely a great choice for an upgrade! We really appreciate you like the amazing sound quality and long battery life of your new speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! - Kris