Customer Ratings & Reviews

Hi DavidM,
Thank you so much for sharing your great experience with us! We're really happy that you are enjoying the fantastic sound of the XP500 Party speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! - Kris

Hi LeonardH, Fantastic! We're glad you're enjoying the great sound quality of this speaker for both indoor and outdoor use. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! -Sam

Hello SergioL,
Great! Thank you for purchasing our Sony SRSXP500 Party Speaker. We are thrilled to hear that you are pleased with the design and audio quality of your new XP500 speaker. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! - Marco

Hi ElectronicNerd, Fantastic! We're thrilled you love the amazing sound quality this unit delivers. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Hi ElvisH, thanks for choosing and purchasing our product. We're sorry to hear that you have a volume issue with your Sony unit. While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction. Please follow this link for more details:

https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243112.html?search=sound%20becomes%20low

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony. ~Earl

Hi DanielD, Thank you for giving the product a perfect rating! We're glad to hear that your family are enjoying the overall features and performance of the Sony XP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY! -Sam

Hi RobertoM,
Thank you for such a great review! The XP500 is definitely great for parties. Nice to know that you had a great time. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thanks for choosing Sony! - Kris

Hi AnthonyS, Awesome! We are so glad to hear that you are enjoying your new SRSXP500! The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony! -Carl

Hi KennethM, we're glad you like the sound quality of our product. We understand that you want to use the mic and play music at the same time. Please make sure that there is no audio cable connected when your are on Bluetooth mode with mic. You can find this link helpful:

https://helpguide.sony.net/speaker/srs-xp500/v1/en/index.html

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing Sony. ~Earl

Hi Cloakedghost, Thank you for the feedback on your experience with your SRSXP500! While we're glad you like the powerful sound this unit delivers, we're sorry to hear you feel that there is not enough dedicated option for bass and treble adjustment for this speaker. To ensure optimal listening experience, please download the Sony Music Center app. There you will find all sorts of tools like an equalizer to fine-tune your speaker and personalize the sound to your liking. Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Hi AmberD,
It's wonderful to hear that you are having an amazing time with your XP500 speakers. This is definitely great for indoor and outdoor parties. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris

Hi RubenC,
Excellent choice! Nothing makes us happier than hearing about customers enjoying our products! We really appreciate that you like the superb sound and stylish design of your XP500 party speaker. Thanks for the awesome feedback and for choosing Sony! - Kris

Hi CariP, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your new XP500 speaker! The XP500 is a speaker that's built to help fun-loving people make the most of their life. Whether you're relaxing in your living room or partying in your garden, the XP500 will give you a superb sound and plenty of fun features. All you have to do is choose the music. Thank you for choosing Sony! -Carl

Hi LeonelF,
Thank you so much for the 5-star rating! We're grateful to hear that you love the superb sound, reasonable price, and aesthetic design of your XP500 speaker. Thank you for choosing Sony! - Kris

Hi GustavoF,
Thank you so much for such a great review! We're happy to hear that you are having a great time with your XP500 speaker. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris

Hi Carlita, we're glad you like the sound quality The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. ~Earl

Hi JimmieSmith, We're sorry to hear that the Sony SRSXP500 did not meet your expectations. This speaker has 20 hours of battery life when fully charged. To achieve this, please make sure to do the following:
-The volume level of the speaker is set to 16.
-The sound effect is set to MEGA BASS. (factory default settings)
-The lighting function is set to off.
We also appreciate your feedback about the weight of the unit. The weight is due to the X-Balanced speaker units, a unique, Sony-developed speaker unit that allows for rich, powerful bass, and higher sound levels while maintaining clarity.
And to get the most out of this speaker. Fine-tuning the SRSXP500 to maximize the volume and adjusting the built EQ using the Music Center app are some the steps that we recommend to ensure optimal listening experience on this speaker. For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I would also recommend checking out the SRSXP700 if you're looking to get an upgrade.
Thank you for sharing your feedback.

Regards,
Sam

Hi Sherry, That's great! We're pleased to hear you like the party connect feature of your Sony SRSXP500. The XP500 combines superb sound with plenty of party features to make it a fun and versatile speaker. With Powerful Party Sound by the X-Balanced Speaker Unit and the front high-efficiency tweeter, it sends out rich, clear, and high-quality sound. It is perfect for parties, inside or outside the home, has plenty of battery life, is IPX4 Water-resistant, and has an easy-to-use handle for moving from one party to the next. Thank you for choosing SONY. -Sam

Hi Towboy73, That's fantastic! We're extremely happy to hear you are enjoying the incredible sound quality and overall features of your new speaker. Glad to know you like that you can connect multiple devices (up to 100 devices) compatible with the Party Connect function. This gives you better bass, incredible soundstage, and versatility. The XP500 is a speaker that's built to help fun-loving people make the most of their life. Whether you're relaxing in your living room or partying in your garden, the XP500 will give you a superb sound and plenty of fun features. All you have to do is choose the music. Thank you so much for your purchase and for choosing Sony! -Jess

Hi AngelM, Thank you for the 5-star rating! Were so glad you love the loud, incredible audio quality and overall features of your XP700. This speaker does not feature a caster that lets you roll the SRS-XP700 from place to place, however, it has a comfortable handle that makes carrying it easy. So if you usually have your speaker in the house, but fancy listening in the garden, simply pick up your speaker and go. Know that we take all feedback seriously as we always strive to make this a better experience. The XP700 is built for venue-filling sound. With Omnidirectional Party Sound provided by the X-Balanced Speaker Unit and the front and rear High-efficiency Tweeters, it sends out rich, clear sound in all directions. It’s perfect for indoor or outdoor parties—with plenty of battery life, IPX4 water resistance and a convenient handle for moving from one party to the next. Thank you for your purchase and for choosing Sony! -Jess