Customer Ratings & Reviews

Thank you for the kind words, JulioD!

We are so happy to hear that you had a great experience and are enjoying your SRS-XV500. Whether you're using it for a party or just enjoying some music at home, we're glad it's meeting your expectations!

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi PedroO,

We’re glad to hear your speaker is working well and bringing life to your parties! Thanks for choosing Sony.

Best regards, Eliab

Hello WilliamM,

Thank you for choosing Sony!

We're delighted to learn that you're enjoying the product! The SRS-XV500 is crafted to provide robust, high-quality sound that fills every corner of your space, making it an ideal choice for parties and large gatherings. We're thrilled that it has surpassed your expectations in both loudness and performance.

Best regards,
-Fred

Hey PaulinaC, thank you for your enthusiastic review of the SRS-XV500!

We're thrilled to hear that you love the amazing sound quality and the striking LED lights. The SRS-XV500 is designed to deliver powerful audio and a captivating light show to enhance your listening experience, making it perfect for parties and gatherings. Your feedback motivates us to continue creating exceptional products that bring joy to our users.

Thanks for choosing Sony!
Gus

Hi Sher,

Thank you for sharing your experience with the Sony SRSXV500! We would love to share that you can unlock complete control of your speaker by downloading the Sony | Music Center app. This app actually offers much more flexibility than a traditional remote, allowing you to manage your experience directly from your smartphone, including:

-Advanced Audio: Fine-tune your sound quality settings and custom equalizer adjustments.

-Battery Management: Check the built-in battery level and access Power Options like STAMINA mode, Battery Care, and Voice battery level alerts.

--Customization: Toggle the Power On/Off sounds, manage Auto/Bluetooth Standby, and even turn the touch panel backlight on or off to suit your environment.

We hope this app enhances your experience and makes managing your music even more convenient!

Thank you for choosing Sony.

Regards,
Dominick

Hi Ruben, We’re pumped to hear it’s delivering awesome sound for your football team! It’s great to know you’d recommend it. Enjoy the tunes and good luck to your team this season! Thank you for choosing Sony! -Jess

Hi MartinD, We’re truly happy to hear you’re loving the SRSXV500 speaker and that you’re enjoying the loud, crisp, great sound. It’s always wonderful to know our customers are happy with their purchase. Enjoy your music and thanks for choosing Sony! -Jess

Hi JamesH, we're glad you like the sound quality of our product. Thanks for choosing Sony! ~Earl

Thank you for the 5-star and review, Jamesppryor. We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony XV500 Speaker. As a music loving company, sound quality is our top priority. The XV500 is a speaker that's built to help fun-loving people make the most of their life. Whether you're relaxing in your living room or partying in your garden, the XV500 will give you a superb sound and plenty of fun features. All you have to do is choose the music. The fun does not stop there as you can belt out your favorite songs with the karaoke functionality. Thank you for choosing Sony! -Jess

Hi VincentA, Awesome! We are so glad to hear that you are enjoying your new Party Speaker! Thank you for choosing Sony! -Carl

Hi AndreS, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. We're extremely pleased to hear you're happy and satisfied with the incredible sound quality, especially the MEGA BASS feature of your Sony XV500 Bluetooth Speaker! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XV500. Thank you for choosing Sony! -Jess

Thank you for sharing your feedback, BhushanC!

We are pleased to hear that you consider the SRS-XV500 a great product indoors. It's designed to deliver powerful and clear sound, so it's rewarding to know you are enjoying the core performance.

We also appreciate your specific comment regarding the volume when playing outside. We understand that in an open outdoor environment, sound can dissipate more quickly, making it seem lower.

For maximum outdoor performance, we recommend checking these two things:

Make sure the Mega Bass button is activated. This setting is specifically designed to boost the low-end frequencies, which are often the first to be lost in an open outdoor space, helping the sound feel fuller and more powerful.

The XV500 can be slightly louder and more powerful when plugged into an AC outlet compared to running on its internal battery. If possible, try using it plugged in for your outdoor party to see if this improves the volume level for you.

We truly value this specific feedback, as it helps us understand real-world use cases for our portable party speakers.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi JEllerbee, Thank you for sharing your thoughts and experience using your new XV500 Wireless Party Speaker. We're so happy to hear you are enjoying the powerful sound this speaker delivers whether inside or outside. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XV500. Thank you for choosing Sony! -Jess

Hi BrianS!
Thank you for your fantastic feedback on the SRS-XV500 speaker!
It is most rewarding to hear that you find this speaker to be a great addition to your karaoke setup.

You can take the party with you wherever you go with the SRS-XV500. In addition to being perfect for karaoke, its long-lasting battery guarantees uninterrupted music playback. Additionally, it creates the ideal ambiance to elevate any gathering with its rhythmically synchronized ambient lighting!

We appreciate you choosing Sony!
Best regards,
Estefany

Hi LorettaM,

That's great! We're happy to hear that you love the sound and quality of the speaker. Thank you for choosing Sony!

-David

Hi KirkT14703, We're thrilled to hear you're completely satisfied with your purchase and had no issues with the product. Thanks for leaving us such a wonderful review with your XV500 speaker! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Enjoy! -Jess

Hi DarrylB, That's fantastic! We're so glad to hear the XV500 helped make your daughter's beach party a success. It sounds like our product was a perfect hit for the occasion. Good to know that this speaker was a great gift for your daughter. Thanks for sharing your positive experience and for choosing Sony! -Jess

Hi DavidL. We appreciate your positive feedback about our XV500 speaker!. We're delighted to hear that it worked well and provided good sound quality. Thanks for choosing Sony. -Milton

Hi DavidT, Thank you for sharing your feedback on the SRSXV500 speaker! We’re so happy to hear that you’re enjoying the sound quality and the ability to connect two speakers together. That’s a great feature for amplifying your listening experience! Enjoy the music and thank you for choosing Sony! -Jess