Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 239 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality, impressive battery life, and strong bass response of the XV500 X-Series Wireless Party Speaker. Many appreciate its portability despite its size and the convenient handles, along with the added features of water resistance and a synchronized light show. Some find the speaker's weight to be a drawback, impacting its ease of relocation. Overall, the positive feedback on audio performance and additional features outweighs the concerns about weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 239 reviews
  • Rated 5 out of 5 stars

    SERVICE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT IM REALLY HAPPY AND I CAN RECOMENT IT ALL WAYS IS BEEN GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good audio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product, good audio and good performance, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good loud speaker. I took it on vacation, it rocked the party throughout the entire area. I definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Siarhei, We’re so happy it rocked your vacation party! It’s wonderful to hear how loud and impressive it was for you. We truly appreciate your recommendation, and thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Loud!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, used to take to parks for bbq and small gatherings

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StevenM,

      Thank you for your positive feedback regarding the SRS-XV500! We're delighted to hear that you are enjoying using it for BBQs and small gatherings at the park. The SRS-XV500 is designed to deliver powerful and clear sound, making it a great choice for outdoor events and social gatherings. Your experience motivates us to continue delivering high-quality products. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Boombox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really likebthe sound quality the only reason its not 5 starts is because bluetooth could be farther but still good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisW,
      Thank you for your feedback! We're delighted to hear that you enjoy the sound quality of the SRS-XV500. We appreciate your input regarding the Bluetooth range and we'll certainly take it into consideration for future improvements.
      With up to 25-hour battery life, the XV500 will keep the party powered all night!

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Quality!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds awesome, however I don't think its loud enough to be that size.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Sound quality
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    More than just a party speaker...

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beast is awesome! The Sony SRS-XV500 can be used in so many ways — I know the main push from Sony is that this is a party speaker…and it is. But that’s not what impresses me so much about this setup. For me, it’s the portability of a well-built unit that provides exceptional sound when using it as an outdoor p/a system — for mic and guitar. With the added benefit of having a rechargeable lithium-ion battery that boasts a 25 hour capacity, the XV500 fits the bill. This will work perfectly for our upcoming outdoor Easter sunrise service. It also has an IPX4 rating, so it can withstand a little moisture — just no downpours. Personally, if it starts to rain, I’m grabbing this and heading indoors. Just a head’s up that the inputs are both 1/4 inch. The only additional item I had to invest in (for my mic) was a female XLR to 1/4 inch cable. If you already have a karaoke mic, you’re probably set, as I’m pretty sure those tend to have a 1/4 inch instrument-style plug standard. The Bluetooth connection was effortless with my android phone. With my phone connected, my son did the same. We were both able to stream tunes, just not at the same time. Whoever hit ‘play’ last was in control. Not sure that this would benefit anyone, but there you go. Sound reproduction is very good no matter the style of music. There is a good sturdy handle to lug this speaker around with. It comes in at just under 25 lbs., so you’re not going to take it on any long hikes…at least I’m not. For party time, you can engage the lighting system (or not) and control sound reproduction with a 3-channel EQ through Sony’s Music Center app. If you have additional Sony wireless speakers, you can also pair them with the XV500. The app literally controls everything except for powering the speaker on. That you have to do with a gentle touch of the power button on top. Again — quality, sturdy build, excellent battery life, one unit for mic and guitar, portability — perfect. Good job, Sony. This one’s a keeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good,purchased the refurbished item.Hopefully it will last.#sweepstakes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndreeaS, Thanks for sharing your thoughts on the Sony SRSXV500 speaker. We’re glad to hear it’s been smooth sailing so far with your refurbished purchase. Here’s to hoping it keeps rocking for a long time! Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Party speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife and she absolutely loves it I will recommend to friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PETEDOG, That's wonderful to hear that your wife loves the Sony XV500 speaker! Thanks for sharing your positive experience, and for your willingness to recommend it to friends. It sounds like we hit the mark with the XV500. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is perfect and well priced. Great use for indoor and outdoor!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyleB, Thank you for the 5-star rating! We're happy to hear that you find it perfect for both indoor and outdoor use, and that you consider it well-priced. At Sony we strive to put forward the best possible products for our customers. Thank you for choosing Sony! -Jess Sony_US

  • Rated 2 out of 5 stars

    To much bass runing the music

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I wasn't a fan of this speaker, even though it had some really good app support. The biggest reason was that it was too heavy on the bass, even on the efficiency setting. That made the music sound not as great for both, me and my wife.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HumanSpirit84,

      I'm really sorry to hear the SRSXV500 felt too heavy on the bass for you and your wife, even with the efficiency setting, and that this affected your music experience. While the speaker's app offers solid support, you might try using the app's EQ controls or "Custom" sound settings to further reduce the bass response—sometimes dialing down the lowest frequencies or switching EQ presets can help create a sound profile more suited to your taste. If you've already tried this and it didn't help, we truly appreciate you sharing this feedback, as it helps us improve our products to better fulfill your expectations.

      Thank you for considering Sony products.

      Best regards
      DiegoV. Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome sound with great bass

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I own other Bluetooth speakers, this is the first party speaker I have ever owned. I think the main difference is the size, max volume, and the lighting effects. And this speaker delivers on all three. It is big and heavy which is good for a party speaker that will be on the floor where the party is happening. I am still able to comfortably carry it with one hand using the handle, so moving it isn't an issue. The max volume is loud - but there is still very little distortion when the volume gets high. I plan on using this outdoor mainly so the loud volume will be great to fill a big open space like that. The IPX4 water resistance rating will make sure that it'll survive close proximity to the pool which is great peace of mind too! The lighting effects are quite good with a lot of options built into the app/speaker for whatever mood you're going for - from rave to chill to no lighting at all. Since I will be using this mostly outdoors in the daytime, the light effects aren't as important to me, but when the parties go into the evening, I'm sure they'll be nice to have. The rated battery life of 25 hours is also quite good - more than enough to make it through any party, The speaker also has a battery care feature that will only charge the battery to 90% to help maintain the long term battery capacity. Overall sound quality is very good, even at high volumes and built in Mega Bass effect is not overpowering, but just right. I haven To sum it up, this is a great party speaker with great features even if you don't need the kareoke options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond expectations….. definitely worth the money!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshL, You definitely made the right choice! We're very pleased to hear it meets your needs and you are enjoying everything about this great XV500 speaker. Glad to know you are very satisfied with your purchase. Thank you so much for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Amazing when battery fill/plugged in

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing when fully charged, or plugged in. As battery lowers so does the volume unfortunately.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackson,

      We're so happy to hear you are enjoying the rich, clear sound of the speaker. We value your input regarding the low volume output while in use. The sound may become low in the following cases. This is not a malfunction.

      - The rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly while the speaker is running on power from the rechargeable built-in battery.
      - The ambient temperature of the speaker is high.

      The maximum power output will be lower when the built-in battery is running low. If the sound becomes low while in use, turn off the speaker then charge the built-in battery sufficiently. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    My experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very good and the speaker is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaG,

      Awesome! We're thrilled that you are enjoying this amazing speaker. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Satisfied purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony speaker and I was very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the 5-star and review, AnayaD. We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony XV500 Wireless Party Speaker. Your satisfaction with the exceptional sound quality and overall performance of your speaker are greatly appreciated. Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Nice addition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sone connection issues but overall a great addition for outside music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good treble but the bass was not so good or grand

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Party speaker it is not. Party bummer.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this product and I don’t recommend Best Buy. They sell products that barely work. I’m highly considering terminating my relationship with them. That means my credit card and any future purchases. The blue tooth pairing on this speaker is absolutely terrible. The instructions and trouble shooting is also horrible. Sony and Best Buy support non existent.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for taking the time to share your feedback and experience with the SRS-XV500, JoaquinV. We're truly sorry to hear about the Bluetooth connectivity issues, the difficulties with the supplied instructions, and the frustration you've encountered with support. This is certainly not the experience we aim to deliver.

      We appreciate your feedback—it helps us identify where we need to improve, both in product and in our support materials. We want to resolve these concerns if possible. If you’re open to it, please reach out to our support team directly with your product details so we can investigate further and provide personalized assistance. If you prefer, let us know and we’ll send you a direct message to get more details and work towards a resolution.

      Thank you again for giving us the opportunity to address this. We value your relationship with Sony and hope to restore your confidence in our products and service.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 3 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, pretty good, but could’ve been louder and was not loud at all when not plugged in

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasR, we're glad that you are enjoying your speaker. Thank you for choosing Sony. Erin Sony_US

Sponsored