Customer Ratings & Reviews
- Model:
- SRSXV500
- SKU:
- 6573335
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the XV500 X-Series Wireless Party Speaker highly for its sound quality, impressive battery life, and deep bass. Many appreciate its portability, easy connectivity, and sufficient volume, while some find the size ideal for apartment living. The water resistance and cool light show are also valued features, though a few customers noted the speaker's weight makes it less easy to move.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Battery life, Sound quality
Awesome sound with great bass
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I own other Bluetooth speakers, this is the first party speaker I have ever owned. I think the main difference is the size, max volume, and the lighting effects. And this speaker delivers on all three. It is big and heavy which is good for a party speaker that will be on the floor where the party is happening. I am still able to comfortably carry it with one hand using the handle, so moving it isn't an issue. The max volume is loud - but there is still very little distortion when the volume gets high. I plan on using this outdoor mainly so the loud volume will be great to fill a big open space like that. The IPX4 water resistance rating will make sure that it'll survive close proximity to the pool which is great peace of mind too! The lighting effects are quite good with a lot of options built into the app/speaker for whatever mood you're going for - from rave to chill to no lighting at all. Since I will be using this mostly outdoors in the daytime, the light effects aren't as important to me, but when the parties go into the evening, I'm sure they'll be nice to have. The rated battery life of 25 hours is also quite good - more than enough to make it through any party, The speaker also has a battery care feature that will only charge the battery to 90% to help maintain the long term battery capacity. Overall sound quality is very good, even at high volumes and built in Mega Bass effect is not overpowering, but just right. I haven To sum it up, this is a great party speaker with great features even if you don't need the kareoke options.
I would recommend this to a friend Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beyond expectations….. definitely worth the money!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshL, You definitely made the right choice! We're very pleased to hear it meets your needs and you are enjoying everything about this great XV500 speaker. Glad to know you are very satisfied with your purchase. Thank you so much for the 5-star rating and for choosing Sony! -Jess
Amazing when battery fill/plugged in
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing when fully charged, or plugged in. As battery lowers so does the volume unfortunately.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jackson,
We're so happy to hear you are enjoying the rich, clear sound of the speaker. We value your input regarding the low volume output while in use. The sound may become low in the following cases. This is not a malfunction.
- The rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly while the speaker is running on power from the rechargeable built-in battery.
- The ambient temperature of the speaker is high.
The maximum power output will be lower when the built-in battery is running low. If the sound becomes low while in use, turn off the speaker then charge the built-in battery sufficiently. Thank you for choosing Sony! -Jess
My experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was very good and the speaker is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaG,
Awesome! We're thrilled that you are enjoying this amazing speaker. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph
Satisfied purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Sony speaker and I was very satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star and review, AnayaD. We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony XV500 Wireless Party Speaker. Your satisfaction with the exceptional sound quality and overall performance of your speaker are greatly appreciated. Thanks for choosing Sony! -Jess
To much bass runing the music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I wasn't a fan of this speaker, even though it had some really good app support. The biggest reason was that it was too heavy on the bass, even on the efficiency setting. That made the music sound not as great for both, me and my wife.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HumanSpirit84,
I'm really sorry to hear the SRSXV500 felt too heavy on the bass for you and your wife, even with the efficiency setting, and that this affected your music experience. While the speaker's app offers solid support, you might try using the app's EQ controls or "Custom" sound settings to further reduce the bass response—sometimes dialing down the lowest frequencies or switching EQ presets can help create a sound profile more suited to your taste. If you've already tried this and it didn't help, we truly appreciate you sharing this feedback, as it helps us improve our products to better fulfill your expectations.
Thank you for considering Sony products.
Best regards
DiegoV.
Nice addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sone connection issues but overall a great addition for outside music.
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good treble but the bass was not so good or grand
I would recommend this to a friendParty speaker it is not. Party bummer.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend this product and I don’t recommend Best Buy. They sell products that barely work. I’m highly considering terminating my relationship with them. That means my credit card and any future purchases. The blue tooth pairing on this speaker is absolutely terrible. The instructions and trouble shooting is also horrible. Sony and Best Buy support non existent.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for taking the time to share your feedback and experience with the SRS-XV500, JoaquinV. We're truly sorry to hear about the Bluetooth connectivity issues, the difficulties with the supplied instructions, and the frustration you've encountered with support. This is certainly not the experience we aim to deliver.
We appreciate your feedback—it helps us identify where we need to improve, both in product and in our support materials. We want to resolve these concerns if possible. If you’re open to it, please reach out to our support team directly with your product details so we can investigate further and provide personalized assistance. If you prefer, let us know and we’ll send you a direct message to get more details and work towards a resolution.
Thank you again for giving us the opportunity to address this. We value your relationship with Sony and hope to restore your confidence in our products and service.
Best regards,
Gus
Sony Social Media Team
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, pretty good, but could’ve been louder and was not loud at all when not plugged in
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasR, we're glad that you are enjoying your speaker. Thank you for choosing Sony. Erin
outdoor speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was not as powerful a sound as i anticipated and needed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamelaP,
Thanks for sharing this honest review. We appreciate your feedback if you find the speaker doesn't get very loud while running on power from the rechargeable built-in battery or when used outdoors. The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet. Also, while the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
If the sound becomes low while in use, follow the procedure below.
1. Turn off the speaker.
2. Charge the built-in battery sufficiently
The XV500 is a speaker that's built to help fun-loving people make the most of their life. Whether you're relaxing in your living room or partying in your garden, the XV500 will give you a superb sound and plenty of fun features. All you have to do is choose the music. Thank you for sharing your feedback and for choosing Sony! -Jess
Sonny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds its no so good all speakers sounds are better
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for the feedback, BarbaraG.
We are sorry to hear the sound quality on your SRS-XV500 isn't meeting your expectations. This speaker is designed for powerful bass and clear vocals, so we recommend checking the Sony | Music Center app to adjust the EQ or toggling the ULT Power Sound button to see if that improves the balance for you.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Good but expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found better ones with cheaper price , but its good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GaberA, While we are glad to hear that you are happy with the SRSXV500, we are sorry to hear that the price of the speaker is not satisfactory. We ensure that the speakers has the quality and standard that Sony has through all of its products and we value your feedback on the SRSXV500. Thank you so much for your review.
Regards,
Carl
Failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for about 3 weeks. Would not power with the power cord.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello HillaryB, thank you for sharing this feeback! We're sincerely sorry to hear your XV500 speaker stopped working, this is not an expected behavior. Your product comes with 1-year-of-warranty! Send us a message at socialsupport@am.sony.com to provide you personalized assistance, kindly include your name, Best Buy username, speaker's model number, issue and telephone number. Looking forward to hear from you soon! Thank you for choosing Sony. We're here to help! -Jenn.
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this speaker to use. At a hall, for birthday party. The sound quality was not the greatest and was not very loud.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM,
We're sorry to hear the sound quality and volume didn’t quite meet your expectations at the birthday party. This speaker is designed for portability and decent sound in smaller to medium spaces, but for a larger hall, it might not pack the punch you were hoping for. The maximum sound volume for playing music depends on whether the speaker is running on power from the connected AC outlet or from the rechargeable built-in battery. This, however, does not indicate a malfunction. To play music louder, connect the speaker to an AC outlet. Also, while the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
If the sound becomes low while in use, follow the procedure below.
1. Turn off the speaker.
2. Charge the built-in battery sufficiently
For the sound quality, we recommend using the Sony Music Center app to adjust the equalizer settings to your preference. This can significantly enhance your listening experience.
Should you need technical assistance, please let us know so we can turn your experience around. Sony has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
You may also send us an email at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We’re here to help and appreciate your patience.
Sincerely,
Jess
Not loud, too much bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn’t get loud at all, it’s equivalent to a small stereo. Total waste of 400.00. Returning soon as the store opens tomorrow. It also has horrible sound and is extremely bass heavy, Sony can do better, I’m expecting this to be on par due to the party stamp with an old 2-12 plus tweeter 100 watt system that I have on my garage, it’s maybe 30% of that.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamB, Thank you for the feedback. We're sorry to hear that you are experiencing volume issues with your speaker. If you still have the unit, kindly check the link below. There are steps you can perform to resolve the issue.
https://helpguide.sony.net/speaker/7855/v1/en/contents/TP1001275077.html
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
- Pros mentioned:Bass, Sound quality
Large, Heavy, but low on volume and battery life.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first thing you will notice when you get this speaker is how large and heavy it is. It's literally like car battery heavy. Great I thought, that means it should play for a really long time.... Not so much... I took it to work with me and played it for about 5 hours each night for 2 nights and on the 3rd day when I fired it up I got a pleasing sounding notice that the battery was low... so about 12 hours of solid playback at 3/4 volume level. Everyone at work was really impressed when they first saw the speaker, and they had the same reaction I did.... Wow, that's really big, followed by, "Is that as loud as it goes?" "Turn it up" "will it go any louder?" which is pretty dissapointing considering how big and heavy it is... it just doesn't play very loudly without starting to distort. It sounds pretty decent at half volume to maybe about 3/4 volume but the bass distorts. At low volume it sounds really good especially with the bass boost turned on, which is where I perfer to listen to it at.. maybe 1/3rd of the way up, to about half way bass boost on. When used like that it's a pleasing blue tooth speaker to listen too but nothing outstanding. I played some Hi-Fi recorded songs from Steely Dan, Daft Punk, Moby, Fat Boy Slim, and while they didn't sound bad, they sounded basically flat and one dimensional, while missing the sparkle and sizzle the same songs impart when played on higher quality systems. On the other hand, Tone Loc, Run DMC, and Pandora set to the 80's channel sounded clean and clear and very enjoyable to listen to. The speaker initially charged up in about 3 hours, but after running it low on battery it took several hours to charge. The fit, finish, and overall quality of the speaker is top notch, and the light show is enjoyable to watch and appears to mimic the beat of the music pretty well. The speaker has inputs for a guitar, and for a Karaoke microphone, so it's usability can be expanded past just a large blue tooth speaker as well. Overall though for my useage it just doesn't play loud enough cleanly for how large and heavy it is. Inside a house its a decent loud blue tooth speaker with solid bass, but outside it's not loud enough, the bass distorts, and you would need a few of these all playing at the same time to be loud enough to use at a party IMO...
No, I would not recommend this to a friend - Pros mentioned:Bass, Battery life, Sound quality
Awesome party speaker from Sony !!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Wireless Party Speaker SRS-XV500 The party speaker came very well packaged. You get the speaker, power cord, and instruction manual. The Sony party speaker is a good size. 22 1/2” tall 11” deep and 10 1/2” wide. Has Bluetooth, audio in, USB, Light, Mega Bass, volume + and -, and a play pause button besides a power button. All are soft touch but the power button. On the back you have a USB port, Battery care button, key control, 2 mic or 1mic and 1 guitar ports with volume controls and echo button. I plugged it in, powered the speaker up, paired my iPhone to the speaker and was blown away by the sound quality. I played a bunch of types of music and was just wowed on how much Bass and great sound quality the speaker produced. I downloaded the two apps, “Music Center” and “Fiestable”. Music center is an app you can adjust sound, power options, Illumination, system, and manage Bluetooth connective devices. Fiestable app you can have DJ control, Illumination, karaoke, motion control, party light, Taiko game Ranking, voice control. I plugged in a 18 dollar mic and opened up the Fiestable app then chose Karaoke. You play your music from Apple Music, Amazon Music, and google music. Then turn up the mic volume (back side of the speaker) and start singing Karaoke. From the Fiestable app in Karaoke section you can control the pitch of your voice , the speed/pitch of the song, echo/reverb of you singing, and lower or eliminate the singing voice of the song your playing (not yours). All I can say is we had so much fun singing to every song we played and there is a ranking button that ranks your singing. WOW this speaker is a blast and best of all it’s battery powered and claims over 20 hours on battery. The lights were flashing to the song (you can change lighting effects) I ordered a second mic to do duets that’s how much fun this speaker is and the sound quality again is just outstanding.
I would recommend this to a friend 20 Day shipping!! Smh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this item going on a month ago. I’ve complained I’ve tried to return and have yet to receive my money back. They tried to re-ship it and they got canceled again. This was supposed to be from my anniversary. The shipping process absolutely sucks. I can’t even tell you if the product was good or not because my two day shipping expectation Has been dragged on for over 20 days!!
No, I would not recommend this to a friendI do not recommend it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality and it did not sound good my phone speaker is better than this quality and it is expensive
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KalkidanS,
We're sorry to hear about your experience with the SRSXV500. We'd love to help you resolve any issue you might be having with the unit. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
One of our technical specialists will call you back within 2 business days.
Sincerely,
Eliab
Sony Social Support