Customer Ratings & Reviews
- Model:
- SRSXV800
- |
- SKU:
- 6538187
Customer reviews
Rating 4.7 out of 5 stars with 366 reviews
(366 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the XV800 X-Series Bluetooth Portable Party Speaker for its excellent sound quality and long battery life. The speaker is also praised for its strong bass, powerful volume, portability, and reliable Bluetooth connectivity. Some customers find the speaker a bit heavy and feel the wheels are not very useful, while others feel the price is too high.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was louder and easy to connect to my other sterios. Overall is a good speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AyodejiA, we're glad you are enjoying our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Problematic, Especially for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 days in… + sounds great, lights are unique - Bluetooth won’t reconnect or pair with anything, even after full system reset
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DanD,
While we're glad that you like most of the features, especially the incredible audio and lighting features, we're sorry to learn that you are having some Bluetooth connection issues on your Sony XV800. We'd love to troubleshoot this and make this a better experience for you. If you're unable to pair or reconnect the speaker with a BLUETOOTH device, follow these steps:
• If the (BLUETOOTH) indicator is not double flashing in blue, touch and hold (BLUETOOTH) on the speaker for about 2 seconds. You hear voice guidance (Pairing) from the speaker and the (BLUETOOTH) indicator starts double flashing (pairing mode).
• If the speaker is not displayed on the BLUETOOTH device, turn off the device, and then turn on the device again. It may improve symptoms.
• If this issue occurs, remove your speaker's Bluetooth pairing information from the connected device, and then pair your speaker again. For an iPhone mobile device, Android smartphone, or a Walkman player, follow the procedure on this helpful link according to your device type.
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xv800/articles/00247065
Should you need further assistance, you may send us an email at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number
Sincerely,
Jess
Rated 5 out of 5 stars
Sony speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great purchase and a perfect choice and I’ll definitely be buying all my tech from best buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorP, Excellent purchase! We're glad that you are enjoying your new speaker. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
The best Bluetooth speaker ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Sony speaker for my husband. He’s a party bus driver and he absolutely loves it and so does his clients
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SentiaB,
We appreciate the 5-star rating and we're glad to hear that your husband loves the speaker. Whether you want to host an epic party or enjoy your favourite movie or TV show, this speaker will give you the experience you need. The XV800 provides a powerful, room-filling sound, whatever you’re listening to and wherever you’re listening from. So, don’t compromise, play music loud and clear or enrich your movies and TV with the XV800. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Killer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TreyH, we're glad you like our product! Thanks for choosing Sony. ~Earl
Rated 4 out of 5 stars
Sony Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It truly is a Phenomenal speaker I do not have a single complaint to express about this speaker , thank you best buy for the amazing customer service and recommendations !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkMZ, we're glad you like your new Bluetooth speaker! Whether you want to host an epic party or enjoy your favourite movie or TV show, this speaker will give you the experience you need. The XV800 provides a powerful, room-filling sound, whatever you’re listening to and wherever you’re listening from. So, don’t compromise, play music loud and clear or enrich your movies and TV with the XV800. Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Partybox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like all about that partybox all the soon all the bufer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Partybox, we're glad you like our product. Enjoy your new Bluetooth speaker! Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Sony stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Very happy with the performance! Would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayR, Thank you for the 5-star rating! We're thrilled to hear you're satisfied with the overall performance of your Sony SRSXV800. Your recommendation means a lot to us and thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Best stand alone Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Speaker in price range. Fast and easy Bluetooth connectivity . Good base.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MahwishA,
Thank you for the purchase and 5-star rating! We're glad that you're enjoying the Bluetooth connection and price point of the speaker. Whether you want to host an epic party or enjoy your favourite movie or TV show, this speaker will give you the experience you need. The XV800 provides a powerful, room-filling sound, whatever you’re listening to and wherever you’re listening from. So, don’t compromise, play music loud and clear or enrich your movies and TV with the XV800. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Good speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was impressed and definitely wasn’t disappointed, I’d recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodyAtBestbuy,
Fantastic! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the speaker. Whether you want to host an epic party or enjoy your favourite movie or TV show, this speaker will give you the experience you need. The XV800 provides a powerful, room-filling sound, whatever you’re listening to and wherever you’re listening from. So, don’t compromise, play music loud and clear or enrich your movies and TV with the XV800. We appreciate the recommendation and thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service good product can't complain about it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielE,
We appreciate the 5-star rating and we're glad to hear that you like the speaker. Whether you want to host an epic party or enjoy your favourite movie or TV show, this speaker will give you the experience you need. The XV800 provides a powerful, room-filling sound, whatever you’re listening to and wherever you’re listening from. So, don’t compromise, play music loud and clear or enrich your movies and TV with the XV800. Thank you for choosing Sony and enjoy your speaker!
-David
Rated 4 out of 5 stars
Sound officer**
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is so cool i should have got two of them. Really cool connectivity..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MicrosoftKin, We're glad that you like the connectivity of your speaker. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Bass, Battery life, Sound quality
Rated 5 out of 5 stars
Incredible feature packed portable party speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re seeking a party speaker that will really keep the party moving, look no further. Sony continues to impress adding to the already expansive lineup of X series speakers. The reality of the size of this speaker doesn’t set in until you have the box in hand and start unboxing. Weighing in at a hefty 40 pounds, you may need a helper when unboxing. Standing almost 30 inches tall, it’s almost as big as it’s slightly bigger brother, the XV900. Setting up is extremely easy, simply pair a mobile device via Bluetooth and you’re off to the races to start thumbing away. Pairing is simple enough you can definitely get started without reading the instructions, but I recommend doing so to become fully understanding of the extended features and modes available with this speaker. From lighting, EQ, karaoke, TV Sound Boost, to pairing with other Sony speakers, there are a ton of available features to get familiar with. To get full use of all features of the speaker, you will want to download the Sony Music Center app. While there are significant redundant controls on the speaker for adjusting all the settings, it’s very convenient and easier to see what you’re doing from the mobile app. There’s also an additional Sony Fiestable app allowing better control over the DJ effects, karaoke mode, lighting, playlists, motion control, and more. Moving onto the performance of this speaker, you won’t be disappointed. From a whopping 25 hours of battery life, this speaker has the ability to keep jamming with you all day and all night without stopping. If you do run out of juice, a 10-minute charge will give you another 3 hours of battery life. Alternatively, you can use the speaker plugged in, however if you leave it plugged in continually, be sure to adjust the battery charge settings to prolong the battery life (Enable Battery Care mode). It’s IPX4 rating allows it to withstand reasonable outdoor weather or take a splash of water. It’s 5 tweeters (front and rear) and 2 X-Balanced woofers allow for an immersive omnidirectional sound stage that fills your space with brilliant sound. The square woofers give you more speaker surface area acting like a larger woofer. With multiple inputs, you can connect a microphone and/or guitar and use the speaker for karaoke or amplification. The speaker has built-in effects to aid in expanding your soundstage in this mode as well. (See Echo and Key Control functions). Connect the supplied optical cable to your TV and use the TV Sound Booster mode for enhancing the sound of you’re audio and visual content like live performance concert videos and movies. (For best effect, utilize the speaker vertically in this mode.) Additionally, if you own more than 1 Sony X series speaker, enjoying utilizing Party Connect (with up to 100 compatible speakers) to really enhance the sound and light output in your space. Beyond the crazy amount of features this speaker packs, the sound quality doesn’t disappoint. Even at max volume, there doesn’t appear to be any distortion, and the sound is crystal clear and the bass actually vibrates things around you. You don’t simply hear the sound, you can feel the sound with this speaker. Throwing anything from Rock, Country, Rap, EDM, Trap, and more, the speaker represents the sound stage well and delivers a well-balanced, distortion free sound. If you find yourself needing to tweak things further, you can use the built-in EQ modes, or set the Custom EQ to your liking. Overall, if you’re looking for an extremely flexible, portable speaker that is packed with features, you can’t go wrong with the Sony lineup. From the all-day battery life, incredible sound stage, party connect paring, and inputs/alternative use modes, you won’t find yourself out of uses for this speaker. You’ll be using it at every party, gathering, and project around the house.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stangapds,
We appreciate your time sharing this feedback! This will be helpful for people who are looking for a good sound quality, flexible and all around speaker. Whether you want to host an epic party or enjoy your favourite movie or TV show, this speaker will give you the experience you need. The XV800 provides a powerful, room-filling sound, whatever you’re listening to and wherever you’re listening from. So, don’t compromise, play music loud and clear or enrich your movies and TV with the XV800. Thank you for choosing Sony!
-David
Rated 3 out of 5 stars
Bluetooth just stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth stopped working i have to use aux cord to listen, tried everything nothing is working i own two sony xp700 speakers and they are working just fine with the Bluetooth What happened? Can i get some help or advice
No, I would not recommend this to a friendRated 3 out of 5 stars
Not as good as I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice system if you just want to play music loud. But if you want good sound not impressive. The bass even with extra bass enable there is not much. I have Sony older model and the bass resonance is much better. Disappointed with this unit.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bestcam, we're glad you like our product. We understand your feedback regarding the bass of your Sony unit. If the MEGA BASS effect is not sufficient, you can adjust the equalizer settings to your preference for more dynamic sound. In the "Sony | Music Center" app, go to [SRS-XV800] - [Settings] - [Sound], tap [Sound Effect] - [CUSTOM], and then adjust the Custom EQ settings. Please check this link for more details:
https://helpguide.sony.net/speaker/7854/v1/en/contents/TP1000840533.html?utm_source=glean
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Rated 4 out of 5 stars
Great Speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the apeaker but it didnt match my sound expectation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chandu,
Thank you for the review and we're sorry to hear that the speaker failed to meet your expectations. We need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Rated 3 out of 5 stars
Missing parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit plays fine however, when I received the box there was no power cord or manual in the box
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeeCee, thanks for choosing and purchasing our product. We're glad you are enjoying your new Portable speaker. We're sorry to hear that you have missing accessories. Please coordinate with your dealer for missing accessories.
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Whether you want to host an epic party or enjoy your favorite movie or TV show, this speaker will give you the experience you need. The XV800 provides a powerful, room-filling sound, whatever you’re listening to and wherever you’re listening from. So, don’t compromise, play music loud and clear or enrich your movies and TV with the XV800. ~Earl
- Pros mentioned:Bass, Battery life, Sound qualityCons mentioned:Weight
Rated 4 out of 5 stars
Party In A Box!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Sony XV800 Bluetooth Party Speakers is my first experience with a large portable, party speaker. When it arrived my first impression was that it was pretty heavy. Fortunately, Sony had the foresight to put wheels on it. So I wheeled it into my living room and plugged it in to charge the battery up. While it was charging my curiosity got the better of me and I turned it on. Immediately I was met with lights above and below the speaker indicating to me this was designed with a very specific intent.... to PARTY! The lights aren't so bright as to be brash or light up a room, but if you turn off the lights in your room or use it at night outdoors it certainly makes a statement. Next, I paired the speaker to my iPhone and began pumping some music into the speaker. Let me just state this, it isn't going to win sound quality of the year in Stereophile magazine, but it is clear and can play extraordinarily loud for something battery powered. It has great bass and solid highs, but the midrange does suffer with MegaBass turned on. When I switched it off the thumping in my chest became more subtle, but vocals were able to better escape. The sound just seemed more balanced with MegaBass off. This speaker puts out a wall of sound so large that you can easily throw a rave in the front yard, back yard, garage, or just about anywhere you want save an empty warehouse.... you might need two then. I played electronic, hip-hop, and heavy metal through it all with great results. When I took it outside and cranked it up I was sure my neighbors were going to call the police. Yeah, it can play LOUD. It also has a mic input and guitar input as well so you can take the party to the next level if you desire. I'm not much for karaoke myself, but the feature is there. The Music Connect app is Sony's gateway to music playback, but I preferred using the Apple Music app myself. The companion app Fiestable attempts to be the jack of all trades. The Fiestable app allows one to dive further into the lighting, karaoke, and voice controls. It can definitely turn the speaker and you by extension into a Bluetooth DJ. The battery life seems great. Sony rates the speaker to 25 hours, but I haven't been able to verify that. All I can say is that I charged it once when it arrived and I haven't charged it again since. The only real drawback I have with the speaker is the lack of weatherproofing. I would like to place this speaker on my back patio and not drag it in after each use. I know Sony's smaller speakers offer this and maybe this speaker is too large to do cost effectively. The simply facts are if you are looking to take a party on the road or just have a backyard BBQ with some tunes Sony has done a fantastic job with the XV800.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Balthazar2k4,
Thank you for the purchase and we're glad to hear that you like the sound quality and smart features of the speaker. Your feedback is greatly appreciated. Whether you want to host an epic party or enjoy your favourite movie or TV show, this speaker will give you the experience you need. The XV800 provides a powerful, room-filling sound, whatever you’re listening to and wherever you’re listening from. So, don’t compromise, play music loud and clear or enrich your movies and TV with the XV800. Thank you for choosing Sony and enjoy your speaker!
-David
- Pros mentioned:Bass, Sound qualityCons mentioned:Weight
Rated 4 out of 5 stars
Big Big Cordless Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When ordering this Sony device I somehow missed how large and heavy it is. This is a boom box on steroids. Steroids that make something really big and really heavy. I thought the Fedex guy was going to collapse getting the box to my front porch. The XV800 comes with a pictures-only setup poster and a power cord. It charged up in a couple hours and was ready for it's untethered workout after pairing it with my phone. You can use it with the lights enabled or turn them off. The Mega Bass option is there also, and I found that to be a great feature. Big deep bass. There are speakers facing various directions, and I found the sound to be the best when it is located away from walls and furniture. There is no "equalizer" for the tweaking of the sound--you'd have to do that from the device you are using to play the music. Your bluetooth device--whether it's your phone, or TV, or PC or tablet--takes the place of a remote, which I think is rather awkward. You can also input audio with an auxiliary 1/8" input (worked fine), USB drive (there is no display on the XV800, so you just scroll through the audio files on the drive as a blind operator) or a microphone or guitar input. The guitar audio was curiously suffering from a latency issue where a millisecond delay occurs, similar to guitar input devices for PC. The sound is awesome. But this thing is heavy--and top-heavy to boot. When you grasp it by the handles at the top and tilt it to haul it across the room on the two little luggage-type wheels on it, you are aware that it would be easy for it to tip over. I'd keep little kids away from it, especially when playing it with the lights enabled.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoolBoomer,
Thank you for the 5-star rating! We're glad to hear that you're enjoying the sound quality and smart features of the speaker. Whether you want to host an epic party or enjoy your favourite movie or TV show, this speaker will give you the experience you need. The XV800 provides a powerful, room-filling sound, whatever you’re listening to and wherever you’re listening from. So, don’t compromise, play music loud and clear or enrich your movies and TV with the XV800. Thank you for choosing Sony!
-David
Rated 3 out of 5 stars
Mid At Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as Loud as I was expecting, wish I would’ve spend more for a JBL system
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DenverW, thanks for choosing and purchasing our product. We understand your feedback regarding the volume level of your Sony unit. Please isolate the issue by following this link:
https://helpguide.sony.net/speaker/7854/v1/en/contents/TP1000840552.html?search=low%20volume
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
Regards,
Earl



















