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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 702 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the XV900 X-Series BLUETOOTH Party Speaker's exceptional sound quality, powerful bass, and impressive battery life, frequently citing its ability to fill a room with immersive audio. Many also appreciate its portability and the inclusion of a light show, although some find the speaker's size and weight to be a drawback. The relatively high price point is another area of concern for some buyers. Despite some minor criticisms regarding the wheels and lack of water resistance, the overall reception of the speaker is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-702 of 702 reviews
  • Rated 1 out of 5 stars

    Not as described. Prefect failure!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No packing materials used. No other materials like a charging cord or manual in box. NOT as described. Fail!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stops playing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 2 months and its starting to stop playing for no reason

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelP, We are sorry to hear about the issue you are having. This is definitely not the experience we want you to have. If the speaker stops playing randomly or if there is no sound, please follow the troubleshooting steps on the link below:

       https://helpguide.sony.net/speaker/srs-xv900/v1/en/contents/TP1000674523.html



      If you're unable to resolve the issue, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony Model Number:

      Additional Information regarding your experience with the SRSXV900:



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.



      Sincerely,

      Sam Sony_US