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Customer reviews

Rating 4.5 out of 5 stars with 1348 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,348 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pros and cons with this one!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lens is good and the settings have great options but the battery life is not so great. An hour or so of trying to record, my first time it kept shutting off saying low battery. I have not been in that situation again so I have not experienced the low battery mode again. I am iffy about recommending this but I looked into reviews and they suggested buying more batteries for backup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you liked this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-20-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Great picture and video quality. Easy to use. Takes very little to learn the menu, but it is not complicated at all. It is easy to operate. 4k video is really good. Active stabilizer works very well. Lens can be a little wider, but it works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you are satisfied with your ZV1. Sony's commitment to customer satisfaction is our top priority. Should you need further information on the features and settings of your camera, the web manual is available on esupport.sony.com. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best beginner's camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality, and very simple ease of use. I have used it for video recording events, and a handful of pictures. The Auto settings are great for beginners, and many adjustable options for intermediate shooters. The flip around screen is a very nice feature. Mic attachment/cover is a bit cheap, but expected from Sony. Otherwise, sound and video quality are sharp!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony DCZV1. We truly appreciate your feedback and glad you are enjoying your camera! -Nick Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Packed with features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera does it all. Crisp 4K quality videos and good photos as well all in a compact frame that fits in your pocket. As you've probably already read, the main downsides are that the lens isn't as wide as other cameras and the battery life isn't ideal. I think these are easy trade offs for everything else you're getting at a great price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JCal, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-1 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not great, maybe mine is faulty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm keeping this for ease of use and video quality, but the audio quality is pretty bad, we have to edit a lot in post, and this camera shuts down after 15 minutes of filming if I'm recording for a while. I had no issues for the first day of filming, then the second day, it shut down every 10 minutes. Took me 40 minutes to film a 20 minute episode. And the battery life isn't great either. Again, Keeping this purely because I don't want to spend more than $600 for high quality YouTube videos.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michaela,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are sorry to hear about your experience with the camera. We suggest you contact our phone support at 239-245-6360 so that we can try some settings to extend the recording time before the camera shuts down, and troubleshoot the issue with the audio. We value your feedback and will do everything we can to make things right.
      Thank you again for sharing your experience.
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Flash

    Rated 5 out of 5 stars

    Great Camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly! Great camera for beginners! I love that you can close the screen to protect it and love the image/video quality! It’s really missing a flash but that would be the only gripe that I have! Would highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashley,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you found it as a great camera, especially for beginners. It's also great to hear that you loved the quality of the pictures and videos it captures, and how you can flip and close the screen facing the camera body so it is protected. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Flash

    Rated 5 out of 5 stars

    Great Starter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great starter camera for vlogging and streaming. Easy to use. Connects to OBS seamlessly. I currently use it for streaming church services. Only down side is there is no built in flash.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DorisP,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your interest on our ZV1 camera. We're glad to hear that you had a positive experience with our camera. This camera is indeed a powerful camera, and it can certainly be a great choice for beginners due to its user-friendly interface and versatile features.



      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle

      11-13-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Camera For Streams & YouTube VODs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are streaming, making talking head YouTube videos or shooting techy B-roll this is a great camera! I have used this camera for all of the above since I got it. I have not, however, carried it around for any vlogging. Some folks say 24mm isn't wide enough, and for vloggers with stabilization and 4k on, the frame could be head dominated without a Gorillapod or selfie stick, but I don't use it that way. I really enjoy having the "defocus" background button and item "show off" button (can't remember what it's really called). For someone who doesn't want to get into photography, but wanted something better than a webcam this is perfect. I tried a Sony a6400, and that's more camera, but required more "cameraing" effort than I wanted to learn about. The ZV-1 is so simple to use!! I Aperture Priority (?) mode and control the shutter speed and aperture and let the camera do the rest. All I do is maybe a small color grade in post and let camera do the rest. Love it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best budget camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera for photos and video. Truly made for the video creator or people who like to get quality images/video. Easy to use camera, plus thousands of youtube videos to help set up!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShaniaF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you found it as an amazing camera for photos and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry 12-8-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Content creation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. Very easy to use and beginner friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuhiA, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-16-2025 
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    not great, my iPhone is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad camera, just not a great camera. In fact in comparison my iPhone 13 took better photos and had a better zoom. Biggest help I can give is look at the 14 day return policy. I thought I had 30 days to try it out but found out that isn't the case. So it will be a back up, but an expensive one at that. If you don't have a great camera on your phone the size of this camera is good for travel or to fit in a small bag for day time adventures.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello baudi, Sony's commitment to customer satisfaction is our top priority. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/22/2026) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect for the on the go content creator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments I’ve ever made! If you’re new to content creation this is perfect! Amazing color profiles, crisp footage, and amazing stability the auto focus is decent as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DAVONW,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you love it, and found it as a perfect camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-26-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I freakin love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is everything I wanted and more! I now know why it’s every content creators top pick, amazing quality and ease of use. It was sold out everywhere, but Best Buy had one come in, and lucky for me. I am so happy with my new camera! Trust me, you need this camera! Buy it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keshia, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Say cheese

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this camera for streaming and taking pics of the family, I have use for my son grad pics and it came out great. I do wish the battery life was a little longer but it works for what I need it for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcusWilson,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We're happy to hear that our camera serves you well, specially on your son's graduation. Your positive feedback encourages us to continue our efforts.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent camera for vlogging.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes a bit of digging to find how to use all of the settings. The options provided are excellent for getting the exact framing and depth of field desired. The auto focus works well for both video and photo mode and the manual focus allows for getting various levels of blur for the background while keeping the subject in perfect focus. The fold out display allows for verifying what is being captured while in front of the camera and is quite useful for solo recording. The builtin microphone is surprisingly good and the included wind ruff works very well in mildly windy situations. There is also a microphone jack for using an external mic. I paired this with a Rode shotgun microphone for a more directional audio capture. The camera is capable of charging the battery while plugged in, however this charging method is significantly slower than using an external charger. The main benefit of being able to plug the camera in is for extended recording times without worrying about battery changes.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Crap system Best Buy. Great camera Sony

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera itself is great and my daughters love it. Very bothered by Best Buy. I bought this “excellent condition open box” camera that wouldn’t even turn on. (Did they not check that?!?!) and unfortunately it was a far location so when I had to go to another location to address the issue, all they could do is charge me more and exchange it for a new one. Crap system Best Buy. Great camera Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudreyO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-27-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video camera. The quick focusing works amazingly. Wish it had a longer lasting battery life and a AC adapter that could be plugged into to do longer recording. I solved these two problems by purchasing additional batteries and a dummy battery charger that plugs into my computer. I would definitely recommend this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the feedback. Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera because I recently wanted to to start documenting my diy projects while also filming my quickly growing toddler. It’s been so easy to use and fun figuring out all it has to offer. My videos have been 100 x better then that I use to take from my phone alone. I am very happy with it so far and can’t wait to keep it up!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Weight

    Rated 4 out of 5 stars

    Lightweight camera, no flash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great photos for a beginner content creator photographer like myself. Wish it had a flash feature but overall has been great, very lightweight and fits in my purse.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cleo, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you loved it and its lightweight build. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-1-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony zv1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera! Perfect for vlogging your everyday lifestyle

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LzareyaS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-28-2025
      Sony Social Support Sony_US