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Customer reviews

Rating 4.6 out of 5 stars with 1349 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,349 reviews
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and easy to learn for beginners.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review. Please use the following steps if you need any help with your camera.

      Should you need further assistance, please contact us. Unfortunately, due to the current Bestbuy's phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic’s Support information: Go to our website > click on “Support” > scroll down click on “Contact Support” > click on Cameras & Camcorders > click on “Email Your Question.” Or Call US using the number provided on the website. Sony_US

  • Rated 5 out of 5 stars

    Exceeded lofty expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this little camera. The video quality has far exceeded our expectations (and they were high to begin with). The on-board audio is also very good. Was going to immediately buy an external mic, and will in the near future, but it is not necessary out of the box for our use. Well done, Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello David,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are excited to see what our customers can create with our products. Your recommendation will help with customers future purchases.
      -Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my camera so bad. I got it for YouTube but now I just use it to take pictures and videos regularly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KMoore, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you love camera and that it is great for capturing both photos and videos. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Great Camera!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this camera! It's great quality and makes my videos look absolutely amazing. It automatically adjusts the lighting so amateurs like me can record without the footage looking crazy. This is definitely the best camera that I've owned and while the price point is high, it's well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear you love your ZV1. We appreciate you taking the time to share your experience. Sony_US

  • Rated 4 out of 5 stars

    This is the GOAT for content creators.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about this legendary camera that hasn't been said already? This is my third Sony camera I have both an a5000 and a6000 and they are great cameras but this is very much one of the best options for content creation. I love the one-touch Bokeh settings and the viewing window is perfect for video work. My only complaint and it's not even a complaint but the internal mic could be a little better but that's very much a small matter also it would be great if it had a USB-C charging port instead of the micro USB but again a small matter. I love this camera and I'm sure you will too if you do a lot of video work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roberto, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you loved this camera and that you are impressed with its performance. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-20-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Merry Christmas to me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas present ever! Surprise from the wife, just wasn’t allowed to look at the order history. This is a great mirrorless camera and has done everything I could have asked it to do!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trex, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 4 out of 5 stars

    Sonyzv1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The quality is amazing ! But battery life sucks):

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony ZV-1. We truly appreciate your feedback. -Nick Sony_US

  • Rated 5 out of 5 stars

    Pretty Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought a camera before but its so nice to take when im out on vacations or special occasions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sazalie, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. Its great to hear you are loving this camera and that its working perfectly for your life's adventures. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect For Beginner Content Creation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, with great visuals, plenty of settings to explore. However, I mainly recommend this for video then for pictures. I'm still testing its limits, but there have been no issues with filming compared to getting shots for pictures. Overall, happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Best Buy Employee

    Rated 4 out of 5 stars

    Great Camera

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great camera. A little pricy but it is not as bad as it could be. It works as intended and it does it well. My only complaint is the mount placement to the battery. BUT that was fixed on the new ZV-1.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Astro,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We're thrilled to hear that you're happy with your ZV1 camera. At Sony we strive to offer high-quality products at reasonable price

      If you have any other concerns or questions, feel free to contact us at 239-245-6360. .

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazingly capable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This i camera is a tiny powerhouse. Shooting in 4k and crop it in post is what I love about it. Very capable for its size, not to mention the ultra slow motion of 960 fps in slow motion mode.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pakknc,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you loved the camera and its features. Despite its small size, it is still very capable recording in 4K and super slow motion at 960fps. Thank you for choosing Sony.

      For any questions or concerns, you can reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Ministry Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera fit our needs at the ministry perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristiH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that it met your expectations and you found it as an execellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-20-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    great for vlogging

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as a gift for sissy. she loves it and uses for vlogging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dseong,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a great camera for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-20-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera my son loves it easy set up great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Naomi, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear your son loves the camera. Thank you for choosing Sony. -Linda 12-26-24 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    It's okay but for the price I expected way more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. The battery life is not that good for the price IMO. I never spent this much on a camera so I was expecting more. I'm still trying to get use to how everything works. Especially the autofocus features. The zoom is also not as good as I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shay, Sony's commitment to customer satisfaction is our top priority. We are sorry to hear about the battery life. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Best backup camera for Sony A6400

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been over a year that we have used this camera and it is wonderful. I like the videos it captures as well as still pictures. It's a nice backup camera to my Sony A6400.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We're glad that you are happy with the videos and stills that the ZV1 produces. We appreciate you taking the time to share your experience! - Glenn Sony_US

  • Rated 4 out of 5 stars

    Needs a better zoom in and out

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with this camera. A fairly easy to use camera. I feel like the zoom of the vlogging camera could extend out more instead of having such a limited range on the zoom. But overall a good camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kendra,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that overall, you found it as a good camera which is also very easy to use. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great and super easy to use. I definitely recommend using the microphone fuzzy thing especially outside since it really does make a difference in the sound quality when windy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManuelS,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for your feedback about the ZV1 camera. We are glad to hear that the camera works great for you and you found it super easy to use. We agree with you recommending the use of the microphone screen outdoors because it can really help filtering unwanted noise when recording like wind noise.
       
      For any questions or concerns, you can reach us at 239-245-6360
       
      Regards
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good little camera.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for indoor and outdoor recording. Recording quality is excellent, I mainly use it for creating home videos. They come out very high quality. Sometimes the camera overheats and shuts off but there is an override function for that in the menu.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ingochka,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you are enjoying the indoor and outdoor capabilities of the camera. Your review will help future customers with their decisions.
      -Vincent Sony_US

  • Rated 5 out of 5 stars

    My camera experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, takes brilliant pictures and video. This is an excellent camera for the price, recommend spending time to become familiar with its features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you found it as an excellent camera that captures great quality pictures and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-11-2023
      Sony Social Support Sony_US