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Customer reviews

Rating 4.6 out of 5 stars with 1349 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,349 reviews
  • Rated 5 out of 5 stars

    Great first vlogging camera!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER USER FRIENDLY!! This is my fist camera I have purchased for vlogging, and it was great!! Love everything about it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you love your ZV1! Sony's commitment to customer satisfaction is our top priority. We hope you are able to enjoy all the features your camera has to offer. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 4 out of 5 stars

    Not out of box ready

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up wasnt that easy. Still have haven't used this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mbea, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV-1 camera. We are sorry to hear that you think our camera is not easy to setup right out of the box. Thank you so much for choosing Sony. You can reach us at 239-245-6360 for our team for set up assistance. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Content Creators ... Look no further.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't think content creators need to look for another camera. The Sony ZV-1 is so versatile and compact that it makes shooting videos super easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Sony_US

  • Rated 5 out of 5 stars

    An amazing small camera!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best purchase I have made in a long time! Tons of features! If your looking at this and wondering if you should... Just get it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We're glad that you made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you for sharing your experience! - Glenn Sony_US

  • Rated 3 out of 5 stars

    zv1

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its overpriced but is useful for having a small camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you are found the camera useful. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-11-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, so cool. Better 4k footage, very very cool

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PhillipeP, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 12-22-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great & easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for easy vlogging and video taking. It's about time Sony puts fully articulating screens on these cameras.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaveD, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-1 camera and its vlogging focused design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product and service. Great location and associates.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenFrank,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you found it as a phenomenal camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry 12-9-2023
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Failed at 1 Month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Canon and Panasonic camera owner for years. Their cameras just keep on going and going. I wanted a more updated camera that was a point and shoot so I gave the Sony ZV-1 a shot. I ordered it a month ago online for a family vacation this week. I got it out Saturday and set it up and all seemed ok. I tried it today and it is dead. I called Sony and they wanted me to send it back to them for repair. They suggested that I contact Bestbuy for a replacement. I called Bestbuy and guess what. The said that they couldn't help me and want me to contact Sony back. Bestbuy said that I could bring it into a store but if they repair it they will charge me. I have been a Bestbuy credit card holder for 30+ years. To conclude do not buy this Sony camera if you want a camera that you can depend on. Poor product quality and poor customer service. Bestbuy customer service is no better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dabimmer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are sorry to hear about your experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-9-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Has soft face feature which I love with the backlight flash setting. No need for any editing apps on your phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IdylovesBest, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and the soft skin effect feature. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 2 out of 5 stars

    No Flash?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have a flash. I really like this camera but 650+100+2year warranty. I mean I have to drop another 100+ to get flash? Does no one use this at night? I’m probably going to return this because I need something that can go day to night without too many accessories.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LaurenH, Thank you for sharing your feedback on this camera. We appreciate your opinion on this camera as it will help us to keep improving for future products. The Sony ZV series are designed to be geared more towards video content creators and vloggers, that is why it does not feature a flash. Please check out our RX and HX series for cameras that are open for both photography and videography. If you have any further questions please contact Sony Support at 239-245-6360, we would love to help you find the right camera for you. Thank you for choosing Sony. Sony commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Content Creator Perfection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starting camera for new content creators. Great pixel quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickN, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a great starter camera for content creators. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-20-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent focus, great filing options, looking to use it with additional lenses

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisM,

      Sony commitment to customer satisfaction is our top priority.

      Thanks for your feedback. We are happy to hear that you find our ZV1 camera excellent and great. Your kind words means a lot to us.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360. .

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Open box excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item was in mint condition! I’m glad I was able to get a basically new item for $113 cheaper!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Great deal! Sony's commitment to customer satisfaction is our top priority. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    My go to.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera. Simple and fun to use. The form is great. I have many other Sony cameras. The zv-1 gives a great aesthetic with the smaller sensor size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Warnjer,
      Sony's commitment to customer satisfaction is our top priority. We are happy to have great customers like you that enjoy our products. Your reviews help us with the development of future Sony products.
      -Vincent Sony_US

  • Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really use it much , so right now I really like how it displays different ways of views

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QueenZ48,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you found it as a good camera and liked that it has different display settings. Thank you for choosing Sony!
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Worst Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is truly the worst. I work in media sk this camera shuts off randomly. It’s not the battery. Spent more money on Sony batteries fully charged still does the same thing. Tried reaching Best Buy IT & Sony for help. It’s embossing to be doing interviews and it shuts on randomly

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaylaG,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback regarding the camera. We appreciate your honest input, and we apologize for any inconvenience you have experienced. We understand that as a media professional, having a reliable camera is crucial for your work, and we regret that you have encountered issues with our product.

      While it is unusual for our cameras to exhibit such behavior, technical difficulties can occasionally arise. We recommend contacting our customer support team directly to troubleshoot the issue further, here's the support number of our team 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great little shooter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy accurate and reliable this is a great little camera whether you're new to shooting or a professional looking for something smaller to carry daily you won't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great camera with a lot of features. Performed exactly as I was hoping it would A High recommendation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      It's great to hear that the ZV1 is meeting your expectations. Sony's commitment to customer satisfaction is our top priority. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Nice little camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice little camera (and I mean little). My wife wanted a camera, and this was perfect for her smallish hands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We're glad to hear your wife is satisfied with the form factor and hope she's able to enjoy all the features the ZV1 has to offer. Thank you for the review! - Glenn Sony_US