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Customer reviews

Rating 4.6 out of 5 stars with 1349 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,349 reviews
  • Rated 5 out of 5 stars

    Perfect for a beginner streamer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera for a beginner streamer. I'd argue for the price it doesn't get better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ScottS
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are looking forward to seeing what our customers create with our products.

      Vincent
      -Sony Social Support for Digital Imaging Sony_US

  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for vlogging it’s very compact and stylish

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelaneeB,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We're glad that you are happy with your camera and find it perfect for vlogging. Your positive review encourages us to continue developing products that cater to the needs of vloggers like you.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-8-2023

      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Good for videos- not picture's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have a flash (which I should have done more research on) but this camera is perfect for recording videos. Capturing pictures- not so much. I returned this camera and ordered the Canon G7X. They’re in the same price range and imo the canon takes on full action for digital pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vanessa,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We appreciate your honest opinion, and we're sorry to hear that you are not satisfied with your purchase. We understand that capturing great pictures is important to you, and we apologize if the camera did not meet your expectations.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is okay I recommend to any one beginner ans like it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user309521,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We're glad to know that you're happy with it and even recommend it for beginners. We strive to develop camera that are user-friendly and accessible for all users.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vlogging Camera out there to make Youtube Content!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronOpsal,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that found it as the best vlogging camera in the market. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Mid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was mid. Not my favorite camera just good for video

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jess,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We appreciate your honest opinion and we're happy to hear that you find it good to use for recording videos. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-24-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera works really amazing , gives you 4k and even more features with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toriana, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its 4K video quality. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Sony Zv-1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile. Good for vlogging. Very sharp. great auto focus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello nicoleFL22,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you are enjoying the camera. Your review will help the decisions of future customers.
      -Vincent
      Sony Imaging Support Sony_US

  • Rated 1 out of 5 stars

    Disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dad and I purchased this for our YouTube channel as we saw numerous websites list this as the #1 vlog camera right now. I had incredibly high hopes, and I was very impressed with the quality of the camera along with its features until the camera overheated in less than 20 minutes. This is appalling! For a camera made marketed towards vloggers, this is a tremendous fault and definitely not a quality item for vloggers to utilize. we returned it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NikkiH
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We apologize if did not meet your expectations as it overheated in less than 20 minutes. There are suggestions to help you use the camera longer before it shuts down automatically to preserve itself from damages due to overheating. One is setting the Auto Power OFF Temp. function to High, and then using a faster memory card. It's sad to hear that you have to return the camera because of this, but if you would want to try again with our cameras, you can contact us at 239-245-6360 for any inquiries. Thank you again for sharing your experience.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Great optics, poor screen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Canon user for ever, but this seems to have all the features I wanted in a great little package. I loved this little monster for about 2 weeks of use. Crisp photos, great zoom, nice video, but then the screen went out. Sony customer care were friendly and chatty and ultimately useless. Turn it on, turn it off to discharge, battery in, battery out, full reset, partial reset, now I'm fed up. $700 paper weight. Back to Canon I go.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewK, Sony's commitment to customer satisfaction is our top priority. Thank you for bringing this to our attention and we regret that the camera LCD screen failed to meet your expectations. We'll make sure that your feedback reaches the team for investigation and possible changes. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Sony Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have really enjoyed knowing how to use it, now stuck studying how to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenS, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. You can find out help guide link here : https://helpguide.sony.net/dc/1910/v1/en/index.html. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    I love this camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera for beginner vloggers also really durable as I’ve owned since 2020 and no issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaH, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1 camera and its durability for vloggers of every level. We are glad that you have made the right decision. We hope you will keep enjoying all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Sony - ZV-1 20.1-Megapixel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black Got open box for $200 off!.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Sony - ZV-1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Sony_US

  • Rated 2 out of 5 stars

    :( womp womp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries can’t even stay charged, and the camera can’t stay on a mode :( overall 1 star

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user595502, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are sorry to hear you had issues with battery and camera staying on one mode. Thank you so much for choosing Sony. Please reach out to our team for troubleshooting assistance at 239-245-6360. Pakorn 4-20-2024 Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Not good Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this camera yesterday and it overheated on me twice. It keep dying due to heat.. even i can't shoot more 5 than mins, it keep showing alert/warning on the Screen and they turn off. Another issue is horrible battery life, I fully charged lastnight but it won’t stay more 30 min of shoot.. Another issue is it keep toggle change the Auto Focus, i assume the custom Product showcase C2 is causing this.. when i shooting my birds inside the cage the bird cage is focusing on the Video not the birds.. I turned off Product Showcase set off but still it change automatically

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. We are truly sorry for the issues you are experiencing with your Sony ZV-1 camera. It looks like there may be something wrong with the camera and we would like to help troubleshoot. Please contact us at advancedcustomersolutions@am.sony.com so we can assist you further. Sony_US

  • Rated 3 out of 5 stars

    Open box purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well - bought from the open box section. It does turn off on its own, even while using.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your experience! We are glad the ZV-1 is performing to your expectations. Sony Social Support - Andy Sony_US

  • Rated 1 out of 5 stars

    Do Not Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera really disappointed me. The battery life is almost non existent. It is very difficult to change the batter once a tripod is on it. Lightning and stability is very poor. Almost all of my videos are unusable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We do apologize for your experience. Please keep in mind because its a smaller camera the battery is smaller and there is only so much room between the battery door and the tripod mount. We would gladly like to troubleshoot any video issues you are having. Unfortunately we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic’s Support information: Go to sony.com > click on “Support” > scroll down click on “Contact Support” > click on [Product Category] > click on “Email Question” Sony_US

  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery light did not work and would not hold a charge. Had it worked, I would have found out you cannot record more than 30 minutes with this camera. You can find this info on YouTube and online. Absolute rip off at $750.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your standards. High-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. In such cases, the camera will turn off automatically because the surface of the camera is heated to a high temperature or the high temperature affects the quality of the images or the internal mechanism of the camera. If you are still having issues with the battery light, please contact us directly so we can further assist you. Thank you for your honest review! -Glenn Sony_US

  • Rated 1 out of 5 stars

    battery life is garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a camera that dies so quickly. It will say 2 bars and be connected to a charger and still die 10 minutes in. So disappointing for the price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User444269,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We're sorry to hear about your experience, it would be great if you'll contact our technical team to diagnose the issue with your camera, feel free to contact us at 239-245-6360.

      Rubychelle

      1-25-2024

      Sony Social Support Sony_US