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Customer reviews

Rating 4.5 out of 5 stars with 1347 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,347 reviews
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    So glad we finally switched to this!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Canon G7X Mark 2. This exact Sony wins in every single category hands down. No battery life on any camera is really great so buy extra batteries, but the quality of photos and videos plus ease of use is fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Totally worth buying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the camera is great quality even without additional lenses the videos come out great and the audio is clear, along with that it is super easy to use and works amazing for any type of photography and film making

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MaddenG, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 2-9-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    User Friendly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tiny camera is perfect for travel! I don’t vlog, but I love that I can easily pack it in my bag. The quality is clear and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kmorris0604,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6100 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-11-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Wide angle

    Rated 4 out of 5 stars

    Needs a wider lens, bye bye Elite status

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was very good but had a fatal flaw: the 24mm wife angle felt more like 27mm. This meant the camera image was just not wide enough to be held at arms length. I've returned the camera and will try the ZV-10 with changeable lenses. However, I will not buy from Best Buy. I have been an Elite Rewards member for years but the program was killed days before my purchase. A late night 2am email "change in terms" was the only notification. Poor service here for a decade long customer and when I returned the camera after 18 days I was shocked to be told that I could not return the camera. A manager took pity and gave a one time exception. I'll be buying from B&H or Amazon in the future.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your standards. We greatly appreciate your honest feedback! - Glenn Sony_US

  • Pros mentioned:
    Camera quality, Size
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It OVERHEATS after 20 mins of shooting In 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I changed the temp control setting to “high”. I’m in an air conditioned room… still - 20 mins and it will shut down mid take and I have to let it cool for an hour to be cool enough to do that again. I want to love this camera - the quality is great and it’s small and versatile and just really great (and I’m a visual snob)… but if I can’t get it to work for even one hour of shooting - then what does all that matter?! I just need it to do it’s ONE JOB! I even bought it twice thinking that the first time the issue was that my item was an open box item - but even the newer, more expensive new version does the same. I now bought like $200 worth of additional accessories to try to avoid the issue. Which also makes this camera no longer portable, but reliant on an outlet at least and possibly an outlet and computer connection (apparently fast SD cards also get hot). So get ready for all that. I feel like $1000 puts me in a whole other bracket of camera choices that I wasn’t previously even considering. Try it for yourself and pay attention to your “return by” date.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We do apologize for the experience you are having and that the ZV1 didn't meet your standards. High-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. In such cases, the camera will turn off automatically because the surface of the camera is heated to a high temperature or the high temperature affects the quality of the images or the internal mechanism of the camera. We appreciate you sharing your experience and honest feedback! - Glenn Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Title fighter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this so I can’t speak to all its features but that’s part of the beauty of this camera...out of the box it will have you shooting gorgeous photos and insanely clear video. I was quick to add an extra battery as the one in here is small and most reviews will tell you it won’t last too long if you’re shooting video. I opted with the extra being Sony but there are generics out there. I also added a Smallrig, an Atomos 5” monitor, a Samsung T5, and later I'll add some wireless lapel mics. Like i said out of the box this thing rocks but the customization opportunities are almost endless too. Buy it, it punches well above its weight and will outperform your expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    This camera is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this camera for about a month now and wow. I just love it. I own several Sony Cameras for my filmmaking (a6000, a6300 & a6400) and wondered whether I should even bother with the ZV-1. I’ve got to say, I’m glad I did. The ZV-1 is SO compact, easy to slide into the front pocket of my bag WITH the handgrip on and overall, that makes it easier to use. Less set up. Less to put it away. When you flip the screen open, the camera comes on instantly. You can be ready to shoot in a matter of seconds. I can’t do that with any of my other cameras. When I’m out and about and want to film something on the fly, THIS is the camera i reach for now. There’s a lot of GREAT features packed into this tiny camera! I’m very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size, Weight

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for on the go! Fits in small bags & is super lightweight while still maintaining good quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonathan,

      Sony commitment to customer satisfaction is our top priority.

      Thanks for this feedback! We're glad to hear that you're satisfied with our ZV1 camera. We understand that size plays an important role in choosing the right camera, so we're glad to know that the size, quality and portability of this camera meets your expectations.

      If you have any other concerns or questions, feel free to us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Weight
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Camera review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Has great video/picture quality and is super light weight so it’s perfect for traveling and vlogging. Only downside is the battery life runs out pretty quickly while filming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1 camera and its lightweight design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera did exactly what I wanted it to do. It was small and easy to carry on my trip. The camera took clear and focused pictures with an easy download to laptop.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarkS, Sony's commitment to customer satisfaction is our top priority. The ZV-1 is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/14/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony ZV1 Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera but i had problems whit taking photos like few photos got stuck saving and then deleted. vas very disappointed. so for photos i wouldn't recommend also very bad in night light but quick auto focus is amazing i switched from canon m50 but after having photos problem i switched back to canon i guest you get wht you pay for but wish they just combined the 2 and nake good video and photo camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YuriyDTV,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We appreciate your valuable input and apologize for any inconvenience caused. We genuinely value your feedback, as it helps us enhance our products and services.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-16-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Camera 2024

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera for beginner content creators! The quality of this camera is truly one of a kind, and the focus on it is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OsmarV, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a the perfect camera beginners. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-16-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great, simple, high quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my fiancé and she loved the simplicity of it. Needed a point and shoot for our trips that also took high quality video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zach, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear your fiancé is enjoying this camera. We hope it will be a great asset to your new adventures. Thank you for choosing Sony. -Linda 5-10-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ABSOLUTE BEST CAMERA I have purchased! I love it and I would buy it again , I recommend this camera to all of my friends because they loved it so much when I took pictures of them. It’s perfect size to fit in your purse and it’s a great price . 10/10 best camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DestenyB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-27-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for vlogging I use this for content for college and it was a great investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherwinJ, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-14-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Continues to amaze me..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this camera on a few trips and ive got to say well worth the money. My friends continue to compliment the quality, even my guy friends if you can believe that! The video quality ive been told is like the kind of quality you see in films, movies, youtube vlogs done by professionals. 10/10 im constantly bragging about it!! Battery could be better, but its worth the hassle ;)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gloria,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-26-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I really needed it to work, easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evans,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that it met your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-2-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Size, Weight

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service at the store was great. My granddaughters and I love the camera because it's the perfect size and weight for them to carry around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We're glad to hear that you and your family are enjoying your ZV1. We appreciate you taking the time to share your experience. Thank you for the review! - Glenn Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality videos and really easy to use. It is also super easy to upload pictures to your phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MaureenM, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera and have found it easy to use. Thank you for choosing Sony. -Linda 06-13-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Size, Weight

    Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the size is great for carrying not too heavy great quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosamariaF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you loved it and found it to be the best camera. Thank you for choosing Sony.
      Regards,
      Larry 11-18-2023
      Sony Social Support Sony_US