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Customer reviews

Rating 4.5 out of 5 stars with 1259 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,259 reviews
  • Rated 5 out of 5 stars

    ZV-1 Camera---Small but Mighty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the camera specifically for shooting extended videos to add to my websites and YouTube Channel. Sound quality is excellent using the built-in microphone. However, the 3.5 audio port for audio for adding a Lavelier MIC or wired external MIC is a key feature. Other less expensive cameras do NOT have this feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigDave, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its built in microphone sound quality. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 4 out of 5 stars

    Great camera but, be aware of lens size

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can give it a 4 star review because it is a great camera and all its features work perfectly from the 4k, adjusting settings, easy to use and its does it's job for representing a vloggers camera but, the lens itself when recording is small and you might need to purchase a wider lens to help do so otherwise you really need to extend your arm to capture all of your face or further your camera if your taking a 3rd person shot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennaAndAlex, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1 camera and its vlogging capabilities. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Zv-1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ! Bought it for a trip to Europe and turned out to be quite amazing. Everything from clarity color ease of use stills and 4k videos was just great. Very light and compact with it’s very own Sony OS. More zoom would have been welcome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nathan,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you found it as an amazing camera that captures images with great clarity, colors, and that it's easy to use. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-28-2023
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Fatal drawbacks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ***PROS:*** 1.) The F/1.8 is great. It's bright. 2.) The zoom is solid. 3.)The size and weight for the specs are light and small. 4.) Sony stabilization is good. 5.) Phase-detect auto focus is excellent. 6.) Screen is quality. ***CONS:*** 1.) Skin tones are inconsistent and specifically come across pink. 2.) Auto ND doesn't work half the time. Manual ND isn't dark enough. 3.) The widest angle isn't wide enough for vlogging (unless you like shaky video). 4. The battery is small. 5.) The battery door is blocked when using a selfie-stick or tripod, so you can't easily swap the battery or change SD card. 6.) The menu system is old and non-touch (as compared to the latest Sony cameras. ***CONCLUSION:*** If you're using this for product/overhead photography from an appropriate distance and are sure to have it charged by external power (or are only taking short videos), you may find it acceptable, but having to unscrew the tripod or camera from the mount is a pain - one which will cause unnecessary wear to the camera and your other equipment.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the DCZV1 didn't meet your standards. We greatly appreciate your honest feedback as it will help us make improvements and possible changes with our cameras. - Glenn Sony_US

  • Rated 4 out of 5 stars

    Happy- price fits the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well once you "learn" it. It works best for video and vlogging. Pics are good. Most of what this does could be done on a newer phone. You need to have a better microphone for pick-up. Overall, it's good but not great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanM, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you are happy with this camera and that it worked well for you. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-1-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Quality camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera easy to learn i absolutely love it and would recommend it to anyone looking to get a new camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matthew, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera and that you would recommend it. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Wow, gamechanger!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned the difference between 4k with a google pixel 7pro and this camera. This camera has enhanced my photos and video to a very professional level. I'm actually buying two more to have my staff use when we cover events. It is really that good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StreetCars101, thank you for sharing your experience with this camera. We are happy to hear this little camera has been a gamechanger for you. Its great that this camera was able to help you advance in your creative adventures. We hope it continues to be an important tool for your business. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda 09-29-23 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Almost a great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent point and shoot camera with great build quality but having to remove it from a grip/tripod ect to access the battery/memory card compartment is a pain. Had to buy a smallrig cage to make the camera better and more user-friendly. Best Buy is an ok place to buy things but I'm getting tired of them. They just don't seem to appreciate good customers like they used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Starter Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a good first camera, Sony has got you covered! The camera itself is very light and takes great photos. Besides the memory card, this camera gives you the basic accessories to start using it. The reason why I'm giving it 4 stars instead of 5 is because of the battery lifespan is terrible. If you're deciding to buy this camera, please buy an extra battery for it and a memory card. Also, I noticed that when recording at 4K/30p the camera will get hot and shut down for long extended recording.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review on your ZV1. We truly appreciate your feedback and glad you are enjoying your camera! Sony_US

  • Rated 5 out of 5 stars

    Highest quality and value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product that performs flawlessly. This is exactly what I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you loved and found it as a camera with great quality. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-20-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    This might be the best all-purpose digital camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall rating would be 5 stars, but for one drawback -- there are no lugs for a neck or hand strap. I did a lot of research before ordering this camera, and I reviewed all the available pictures. But somehow I failed to notice this drawback, and I reluctantly returned the camera without using it. My hands have too much arthritis to permit a firm grip, and I can't risk dropping my equipment. BestBuy was terrific about the sale and return, and I DO recommend this product to those who will use it with the tripod.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for bringing this to our attention. We regret that the camera failed to meet your expectations. We'll make sure that your feedback reaches the correct team. Thank you very much for your input and review! Sony_US

  • Rated 4 out of 5 stars

    Decent Youtube channel camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first camera so I don't really know what realistic expectations should be. It's pretty easy to use, makes great 4k videos and has good sound when pair with an external mic. You'll have to tweak the settings if you want to record for longer than 5 minutes at 4k and the battery life isn't terribly great. I don't wish it had a USB-C connection instead of micro-USB. Overall a good camera and works fine for my Youtube channel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Love this camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful little camera. Bought some accessories for it & now I feel like I won’t need another anytime soon. I just started my YouTube journey & did so much research before I bought. I also got it open box - excellent so saved a good amount too. More than $100 so I’m very happy with my purchase. Check out my YouTube channel! Keeluxx

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kee96, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-1 camera. We are glad that you have made the right decision and saved some money with open box. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony for your YouTube vlogging journey. - Pakorn (Sony Social Support) Sony_US

  • Rated 4 out of 5 stars

    Great camera, use this not phones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot a lot better than your phone cameras for video recording, and I'm talking about top of the line iPhone 12 samsung S20 Ultra. They might look similar under great light conditions, once it gets dark or you are filming inside without great lighting, this will blow all phone cameras out of the water. Great for video recording and entry level Youtube. Major issue is the battery life, had to buy 3 replacement batteries on Amazon, but they were quite cheap, got 3 with a charger for 20 bucks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera! Very easy to use. It does go through rechargeable batteries but you can get an adapter that keeps it plugged in all the time. Lots of accessories.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelly, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-18-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Vlog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera such good quality and many options to choose from

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Briana,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-2-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Dropped it in the lou

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brilliant colorful video quality. Def need a backup battery rig. Dropped mine into the lou accidentally while recording a morning routine. It wouldn't turn on at first, but after couple days it was 100 functional. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duke,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ZV1 camera. We're glad to hear that our camera works really well for you. Thanks again for choosing Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle
      11-28-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goods quality for beginner blogger/content creator. Highly recommended!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DazshiaW,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-12-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera - no question

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera. However, it couldn't meet my needs with the length of run time and environments I was in. This would be an excellent camera for someone using it for standard vlogging or vacationing with the family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LiamMeyer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you liked it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry 12-6-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great vlogging camera at an awesome price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible. It offers so many features that I have to keep watching YouTube tutorials to figure out how to use each one of them. It's very easy to use and its response to any command is super fast. I love the defocus feature which allows you to blur the background with the click of a button, the stabilizing feature and also the product showcase function. It's a pretty incredible camera for vloggers.

    I would recommend this to a friend