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Customer reviews

Rating 4.5 out of 5 stars with 1344 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,344 reviews
  • Rated 5 out of 5 stars

    Great Easy To Use Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is easy to use and also great quality. The picture quality is crisp and it captures sound well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you are satisfied with your ZV1 with it's easy to use features and image and audio quality. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Simple amd easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Very easy to use.. operates for a child to use without much time doing instruction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you like your ZV1 and how easy it is to use. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features your camera has to offer. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 1 out of 5 stars

    BAD SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very unhappy. I bought this and have made 3 attempts to get my money back only to get to your store and be told it’s curbside pickup only and no returns “until Thursday”, and then again - “sorry try tomorrow”. We had snow in seattle but the roads have been drivable and your website has said Open Each day. I even called on my way each day and was told you were open! I’m cutting up my credit card and no longer planning on shipping with your company

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize for the experience you are having with Best Buy. Please contact Best Buy customer service for further assistance. Sony_US

  • Rated 4 out of 5 stars

    Good but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camera. The only downfall is when I stream for over 5 hours, it gets too hot and turns off

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear you love your ZV1. Sony's commitment to customer satisfaction is our top priority. High-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 4 out of 5 stars

    Vlog camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for kids to vlog about their day and not really liking it but will do the job for now

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your kids expectations. We greatly appreciate your honest feedback. - Glenn Sony_US

  • Rated 5 out of 5 stars

    Good for Walkarounds and Vlogging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than what I expected. So easy to use and images are amazingly sharp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that the ZV1 has exceeded your expectations. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features your ZV1 has to offer. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera qaulity and features are very impressive and is definitely worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience and hope you enjoy all the features your ZV1 has to offer. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 3 out of 5 stars

    Best if filming in 5-minute segments

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recorded video is clear, with crisp audio capture to boot. Camera is easy to use with straightforward controls. The only downside is the issue with the camera overheating and shutting off or stopping recording without warning. You can only capture about 5 minute segments of video. This really hurts the usefulness, obviously.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. Try setting the [Auto Power OFF Temp.] to [High]. You should be able to continuously record for over 5 minutes when this is set. Should you need further assistance please contact us directly. We appreciate you taking the time to share your experience. - Glenn Sony_US

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used it for the first time and it overheats in 10 minutes and shuts off. I can't return it because it's outside of the return window. Don't purchase it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent blogger camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera, excellent quality and very easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works hreat everything i expected…and more!!! And affordable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that the ZV1 is exceeding your expectations. Sony's commitment to customer satisfaction is our top priority. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one if not the best camera out there with the best price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to write us a review! - Glenn Sony_US

  • Rated 1 out of 5 stars

    Not what I was expecting for price and brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cámara size is perfect but I was looking for a cámara that look amazing picture so looking for great quality I love in Colorado so I went to the mountains to try and get some good shots but I couldn’t get any great shots maybe it was me but I watched videos on how to use and followed them but I couldn’t get quality I was looking for

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Marce28

      Thank You for reaching out to us. The camera is designed for all levels of photography. Ranging from fully automatic settings, to full manual. Although videos can provide some insight into photography, each situation is different. We encourage you to explore different settings to find the best workflow for you. Sony_US

  • Rated 1 out of 5 stars

    Poor Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My battery dies extremely quick and I’ve only had the camera less than a month and I’ve maybe only gotten to record 2 or 3 hours of total footage.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your standards. We greatly appreciate your honest feedback. - Glenn Sony_US

  • Rated 1 out of 5 stars

    Overheat and battery drained so quickly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this camera yesterday and I was so disappointed. The battery drained so quickly. And it overheated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good for close up not far away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked ok if normal setting the associate said it would work for video on a 100yd field it was ok but quality of the video was not that good

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Da12mon,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy to answer any questions to improve your experience. If you would like further assistance, please reach out to us directly
      -Vincent
      Sony Imaging Support Sony_US

  • Rated 1 out of 5 stars

    Sorry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy thinking about returning it asap. The camera is kinda hard to figure out all the settings to make it compatible with imovie and its giving me a hard time; the quality of the videos are OK but over all not beginner friendly

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarlaSarmiento, Sony's commitment to customer satisfaction is our top priority. Thank you for bringing this to our attention and we regret that the camera failed to meet your expectations. We'll make sure that your feedback reaches the team for investigation and possible changes. Thank you so much for sharing your thoughts and experience. Sony_US

  • Rated 1 out of 5 stars

    Overheats big time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats! Yes, I changed the setting so it would not overheat but it still does so you only get about 38 minutes out of it before it shuts down.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WhosYourChubby
      Thank you for sharing your experience with us. Sony's commitment to customer satisfaction is out top priority. Your feedback will help us develop future Sony Products. For tips and troubleshooting to get the most out of your camera, please reach out to us directly so we can further assist you
      -Vincent (Sony Imaging Social Support Team) Sony_US

  • Rated 1 out of 5 stars

    Feather part to block the sound of wind .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has not the feather part to block the sound of the wind is placed on the machine as shown in the advertisement picture .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience with us. Sony's commitment to customer satisfaction is out top priority. Your feedback will help us develop future Sony Products. The windscreen is an included accessory, and should have been included with the unit. Please reach out to the distributor or contact us directly for further assistance.
      -Vincent (Sony Imaging Social Support Team) Sony_US

  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera started to over heat less than a month after purchasing. Unfortunately I was out of the period of return. Camera also doesn’t offer a wide angle option.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your standards. Try setting the Auto Power Off Temp setting in the menu to High. Please note high-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. In such cases, the camera will turn off automatically because the surface of the camera is heated to a high temperature or the high temperature affects the quality of the images or the internal mechanism of the camera. We greatly appreciate your honest feedback. Should you need further assistance please feel free to contact us directly at the following link.

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di Sony_US