Customer Ratings & Reviews
- Model:
- DCZV1/B
- |
- SKU:
- 10765389
Customer reviews
Rating 4.6 out of 5 stars with 1355 reviews
(1,355 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Rated 2 out of 5 stars
Sony ZV-1 Overheats
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony ZV-1 is a decent camera HOWEVER if you need to shoot continuous video for longer than 10 mins it will overheat and shutdown. You can help by setting the AutoOff Temp setting to high but it will still shutdown at some point
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We do apologize that the DCZV1 didn't meet your standards. Sony's commitment to customer satisfaction is our top priority. High-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. In such cases, the camera will turn off automatically because the surface of the camera is heated to a high temperature or the high temperature affects the quality of the images or the internal mechanism of the camera. We greatly appreciate you sharing your honest feedback. - Glenn
Rated 2 out of 5 stars
Didn't hold a charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love this camera as it came highly recommended but unfortunately the camera I received wasn't in working order and I needed an immediate replacement so I went with a different camera. Heard great things about this one so I'm sure if you try it and get a good one you may like it.
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NyahB, thank you for bringing this to our attention and we regret that the camera failed to meet your expectations. We'll make sure that your feedback reaches the team for investigation and possible changes. Thank you very much for your input. In the future, please do not hesitate to contact us at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di so that we could help troubleshoot and resolve the any issues you may have with the camera.
Rated 1 out of 5 stars
Defective battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery completely died after 2 months of purchase. Went to Best Buy and they said they couldn’t replace it, after customer service online said they could do that for us? And we had an ID number…
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello AndreaC, Sony's commitment to customer satisfaction is our top priority. Were you able to contact the retailer? If you have any questions please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/14/2025) Sony Social Support
Rated 2 out of 5 stars
Not for Everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant recommend this camera unless you really want to take selfies. The worst thing is that the lens cannot be changed. Not the best for a variety shooter or a family camera.
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We do apologize that the ZV1 didn't meet your standards. Sony's commitment to customer satisfaction is our top priority. We greatly appreciate your honest feedback. - Glenn
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Overheats big time.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats! Yes, I changed the setting so it would not overheat but it still does so you only get about 38 minutes out of it before it shuts down.
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello WhosYourChubby
Thank you for sharing your experience with us. Sony's commitment to customer satisfaction is out top priority. Your feedback will help us develop future Sony Products. For tips and troubleshooting to get the most out of your camera, please reach out to us directly so we can further assist you
-Vincent (Sony Imaging Social Support Team)
Rated 1 out of 5 stars
Don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera started to over heat less than a month after purchasing. Unfortunately I was out of the period of return. Camera also doesn’t offer a wide angle option.
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your standards. Try setting the Auto Power Off Temp setting in the menu to High. Please note high-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. In such cases, the camera will turn off automatically because the surface of the camera is heated to a high temperature or the high temperature affects the quality of the images or the internal mechanism of the camera. We greatly appreciate your honest feedback. Should you need further assistance please feel free to contact us directly at the following link.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di
- Cons mentioned:Overheating
Rated 1 out of 5 stars
Best camera to just sit and never get used
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you use this camera as a 4K device then all it does is overheat !
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JakeOfALL,
We are sorry that you're experiencing overheating. Sony's commitment to customer satisfaction is our top priority. Please reach out to us directly so we can further assist you.
-Vincent (Sony Social Support)
Rated 1 out of 5 stars
Extremely Long Shipping Time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I cannot properly review my product because I have been waiting on it to arrive for almost a month since my order date. I made my online order on 01/03/2022. My product was lost and I had to have another product shipped on 01/27/2022, and now I just hope I do not have to wait another month for my product that was re-shipped. This experience has given me the impression that I should not make anymore purchases with Best Buy, if I don’t want to wait a month or more to receive my order. Very disappointed.
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Lexus,
Thank you for sharing your honest review. Sony's commitment to customer satisfaction is our top priority. We hope that when you receive your camera, your opinion will change. If you have any technical questions, please reach out to us directly.
-Vincent
Rated 1 out of 5 stars
BAD SERVICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very unhappy. I bought this and have made 3 attempts to get my money back only to get to your store and be told it’s curbside pickup only and no returns “until Thursday”, and then again - “sorry try tomorrow”. We had snow in seattle but the roads have been drivable and your website has said Open Each day. I even called on my way each day and was told you were open! I’m cutting up my credit card and no longer planning on shipping with your company
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We do apologize for the experience you are having with Best Buy. Please contact Best Buy customer service for further assistance.
- Pros mentioned:Camera quality, Ease of useCons mentioned:Screen
Rated 5 out of 5 stars
Vlogging is Easy Now
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first thing I noticed when I opened the box is that the camera looks just like the first digital camera my mom used in the 80’s. Its looks are nothing special. But looks can be deceiving. The features of this little camera are amazing. First I should say that the camera is really designed for videos, especially vlogging (I don’t think my mother would have known what vlogging was in the 80’s) If you’re looking for a great still camera, you’d be wasting money with the ZV-1. There isn’t even a flash attachment on the device. This camera just lives to make great videos. What’s nice is, for someone who in not an expert in digital cameras, it runs really well right out of the box. As you learn more about it, you can delve into the menus, but it’s not necessary at the start. Because it’s primary a video camera, the largest button on the top will start video recording. I love the video stabilization setting. Without it, as you walk around with the camera, the picture is naturally jittery as you move. With the stabilization on, the video results are more like you’re using a Steadicam. Auto focus is very quick. You can set it to either stay focused on your face no matter what is going on around you, or set it focus on something you’re holding up in front of you, and the immediately go back to your face when you move the item out of frame. There’s a windscreen to help get rid of wind noises, a “skin smoothing feature” which gets rid of face blemishes in several steps, slow motion settings, it features one button which blurs the background, making your face stand out and much more. The optional vlogger kit is a big help. One of the few complaints I had with the camera was that the buttons are really small. The Sony vlogger accessory kit, not only makes it easier to hold the camera, and is also a built-in tripod, but with its large buttons makes it easier to control the camera, and stop and start your video or take still pictures. It links up to the ZV-1 via Bluetooth, and the setup was quick and flawless. Bottom line, the ZV-1 makes great videos, can certainly be used as a still camera as well, and since it’s so easy to put yourself in the picture, even if you’ve never thought of having your own vlog, this camera might inspire you to do just that.
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
I would recommend this to a friend Rated 4 out of 5 stars
Vlog camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for kids to vlog about their day and not really liking it but will do the job for now
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your kids expectations. We greatly appreciate your honest feedback. - Glenn
Rated 5 out of 5 stars
Great!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works hreat everything i expected…and more!!! And affordable.
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that the ZV1 is exceeding your expectations. Sony's commitment to customer satisfaction is our top priority. Thank you for choosing Sony! - Glenn
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its one if not the best camera out there with the best price
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to write us a review! - Glenn
Rated 1 out of 5 stars
Not what I was expecting for price and brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cámara size is perfect but I was looking for a cámara that look amazing picture so looking for great quality I love in Colorado so I went to the mountains to try and get some good shots but I couldn’t get any great shots maybe it was me but I watched videos on how to use and followed them but I couldn’t get quality I was looking for
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Marce28
Thank You for reaching out to us. The camera is designed for all levels of photography. Ranging from fully automatic settings, to full manual. Although videos can provide some insight into photography, each situation is different. We encourage you to explore different settings to find the best workflow for you.
- Pros mentioned:Camera quality
Rated 2 out of 5 stars
Not that good as a Point & Shoot should be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for work related photo survey and documentation of certain equipment. It may be good for video but not a good point & shoot camera.
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We do apologize that the ZV1still camera features didn't meet your standards. Sony's commitment to customer satisfaction is our top priority. We greatly appreciate your honest feedback. - Glenn
Rated 1 out of 5 stars
Good for close up not far away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked ok if normal setting the associate said it would work for video on a 100yd field it was ok but quality of the video was not that good
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Da12mon,
Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy to answer any questions to improve your experience. If you would like further assistance, please reach out to us directly
-Vincent
Sony Imaging Support
Rated 1 out of 5 stars
Sorry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy thinking about returning it asap. The camera is kinda hard to figure out all the settings to make it compatible with imovie and its giving me a hard time; the quality of the videos are OK but over all not beginner friendly
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KarlaSarmiento, Sony's commitment to customer satisfaction is our top priority. Thank you for bringing this to our attention and we regret that the camera failed to meet your expectations. We'll make sure that your feedback reaches the team for investigation and possible changes. Thank you so much for sharing your thoughts and experience.
- Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 5 out of 5 stars
A product in its own category
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony ZV-1 is Sony’s latest “premium” point and shoot camera launched recently. It sports the same 1.0 Exmor sensor found in Sony’s flagship point and shoot camera the RX100 VII. One can say that the ZV-1 is the RX100 VII little cousin. And I say cousin as the ZV-1 is not only a stripped down version of the RX100 VII but also geared to another market namely content creators or vloggers. And in this sense Sony is creating a niche in an already crowded space. First and foremost, one would notice that the ZV-1 and the RX100 series have similar form-factors. One would notice that the ZV-1 is made of what Sony would term as composite material as compared to the magnesium alloy build of the RX100 series. In ordinary words, it’s made of plastic and not metal. Still, it has a premium feel similar to what you would find in entry-level DSLRs. Also gone in the ZV-1 are the pop-up EVF on the top left side and the pop-up flash on the center top. Instead you would find a hot shoe on the top left where you can attach an external mic or a flash and on the top center is a directional 3-capsule mic. One thing to note is that Sony includes what it refers to as a wind screen for the mic which you attach into the hot shoe. (This is wind screen is also known as a dead cat.) The ZV-1 has an articulating screen (a first in Sony point and shoot cameras but not handycams) instead of the usual tilting LCDs often found in the RX-100 series. The mode dial notably has been removed and has been replaced a mode button and you have to use the screen dial. (This IMO may be a dealbreaker as some prefer an actual mode dial.) And lastly, Sony added a rubber grip to the ZV-1 which IMHO is a nice touch to it. As mentioned earlier Sony touts this as a vlogging camera more than that of a stills camera. And since this is a “cousin” of the RX100, I would no longer delve into the quality of still pictures but highlight on the “vlogging” aspects of this camera. (After all, the manual is around 550 pages long.) Like the later model RX100 models, the ZV-1 has 4k video capabilities, but one thing to really amaze at this camera is its product showcase function. At the press of one button (which is the delete button during shooting mode), the camera can immediately focus on a product (or any object for that matter) at an arm’s length distance when it is moved (fairly quickly) to the front of the camera for a close up. Upon testing this feature repeatedly, I’d say that I’m amazed at this feature and that it works as advertised. I have not yet heard of any consumer level camera even from smartphones that can do this feature. Another cool feature of the ZV-1 is background defocus mode. A button on the top right of the camera enables the camera to immediately go into bokeh mode or cinematic effect as a lot of vloggers refer to it. What is interesting to note is that it’s a simplified process and one does not need to know about adjusting aperture. And while it works, it is worthwhile to consider that the bokeh is not as “creamy” given the limit of the one inch sensor as compared to larger sensors from m4/3s, APS-C and full frame cameras. Still the effect is optical and not through software. Also, this has an advantage over smartphones as the bokeh effect is limited only in stills and not through video. These two highlights of the ZV-1 plus features from the RX100 are compelling reasons to consider this camera over the RX100 VII given that there is almost a $500 price difference between the two models. But also, the ZV-1 can also hold on its own against other cameras as well. My primary complaint for the ZV-1 is like the RX series is that it still uses the small NP-BX1 batteries. So it would be prudent to stock up on extra batteries. And finally for vlogging uses, a wireless shooting grip (Sony GP-VPT2BT) is available too. It is primarily a remote control grip that enables you to vlog and also function as a small tripod. Overall, the Sony ZV-1 (as well as it’s accessory grip) is highly recommended for those who not only want to shoot stills but also use a very capable tool for vlogging.
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
I would recommend this to a friend Rated 1 out of 5 stars
Feather part to block the sound of wind .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has not the feather part to block the sound of the wind is placed on the machine as shown in the advertisement picture .
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with us. Sony's commitment to customer satisfaction is out top priority. Your feedback will help us develop future Sony Products. The windscreen is an included accessory, and should have been included with the unit. Please reach out to the distributor or contact us directly for further assistance.
-Vincent (Sony Imaging Social Support Team)
Rated 1 out of 5 stars
Don’t recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not do what it says. Constantly have to watch for the red recording light to turn off and formatting card is difficult.
This review is from Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We do apologize for the experience you are having. Please contact us directly so we can further assist you. - Glenn































