Customer Ratings & Reviews
- Model:
- DCZV1/B
- SKU:
- 6415933
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the ZV-1 as a great camera for content creation, praising its camera quality and ease of use. The camera's size, weight, and screen are also appreciated by users. However, some customers have expressed concerns about the battery life and overheating issues. Additionally, a few users have mentioned the lack of a flash and wide-angle option, and consider the price to be a bit high.
This summary was generated by AI based on customer reviews.
Sony ZV-1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good camera for its size fits in your pockets ....
I would recommend this to a friendBrand response from SonyListens
Posted .Hello doctorznation, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony ZV-1. We truly appreciate your feedback and are glad you are enjoying the camera! -Nick
Great Starting Point!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value for starting off with plenty of settings
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. Glady your happy with the product! Thank you for the review.
Having fun with my new camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted an easy camera to use for photos and for video.
I would recommend this to a friendCanon ZV1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good quality, however the battery doesn’t last long and it overheats. Besides that, it’s overall a very good vlogging camera.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Didi,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a very good camera for vlogging. There are suggestions that can help you use the camera longer before it shuts down automatically to prevent damages caused by overheating. You can try setting the Auto Power OFF Temp. function to High, use a fast memory card, and use a tripod while recording or streaming. Thank you again for sharing your experience.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
overheating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, going on day 5 now and it is cutting off at 30 minutes. 4k is not good, and we have been in 1080. Maybe a bad camera, going to test it more. Overall video quality is amazing! so this is
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. Please contact us using the following steps so we can help troubleshoot your camera.
Should you need further assistance, please contact us. Unfortunately, due to the current Bestbuy's phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic’s Support information: Go to our website > click on “Support” > scroll down click on “Contact Support” > click on Cameras & Camcorders > click on “Email Your Question.” Or Call US using the number provided on the website.
Very good!...but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review...the recording doesn’t last long. Great autofocus
I would recommend this to a friendBrand response from SonyListens
Posted .Just like with any compact digital camera, there will be certain limitations to the recording feature. If you feel that the recording limit isn't normal, please don't hesitate to contact us through the link below so we may troubleshoot the issue. Thank you for the review!
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a quality camera, but I should’ve dug a bit deeper when looking for a camera to film videos. The battery doesn’t last long and it heats up when recording.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Renee, Sony commitment to customer satisfaction is our top priority. Thank you for your feedback, the battery life and battery temperature can vary depending on your recording settings. If the camera feels abnormally hot, please contact our customer support team. Sony Social Support - Yohan
Meh... good for travel.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meh picture quality. Micro USB instead of USB C. Clunky RAW editing software. Should cost half what it does in my opinion
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Paras,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ZV1 camera. We apologize if you are not satisfied with the camera. You might want to check our other cameras that have the features you are looking for in a camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
No
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Blur was way too much for me I kept trying to fix it but if the lighting was off it would cause major blur on my face which was super annoying
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We do apologize for the experience you are having. Sony's commitment to customer satisfaction is our top priority. To reduce blur, try setting the Steadyshot option to Active. Should you need further assistance please contact us directly. - Glenn
OVERHEATED!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received this camera today and it overheated on me twice. I wasn't even recording or taking photos. I was in settings changing things up for about 10 minutes and a message popped up that internal heat was high and it turned off. Took out the battery and it was hot. Turned it back on for about two minutes and received the same message and turned off again. Now I have to wait for a replacement. Keeping it 1 star until I receive replacement and it does not overheat on me the first 10 minutes. Hopefully it's just a faulty camera.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, switching the Auto Temp OFF from Standard to High will raise the shutdown threshold and allow for longer recording. Please give us a call at 1-239-245-6360 or email us at advancedcustomersolutions@am.sony.com so that we can further help or troubleshoot - Andy
Did not like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to use as I thought. Its a nice camera, but you will have to spend some time trying to learn it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mari,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback. We appreciate your valuable input and apologize for any inconvenience caused. We understand that learning the menus and settings of a new camera can feel overwhelming, so our goal is to provide a versatile camera that caters to various skill levels and preferences, and we regret that we fell short in this instance.
We genuinely value your feedback, as it helps us enhance our products and services. We appreciate your understanding and look forward to the opportunity to improve your experience with our brand. If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.
Rubychelle,
Sony Social Support
good camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image quality and has awesome on camera adjustments and settings also the WiFi transfer to phone is cool for instant media transfer is cool, unhappy with the lack of flash and the lack of zoom capability.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jams, We regret to hear that. We value your feedback and we will be forwarding this to the proper department as we always place a very high value on feedback from our customers because it allows us to continue to improve.
Ehhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just Really Get A Canon. I don’t suggest this for a beginner
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MalikW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are sorry to hear that it did not meet your expectations. Sony does offer a number of options in our imaging product line. We would like to invite you to contact Sony Support at 239-245-6360 so that we can help you find a camera that is better fit for you. Thank you for choosing Sony. Regards, Larry 1-20-2024 Sony Social Support
Hmmm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the camera but I feel like I bought one that was returned and not fully checked upon someone returning it. The camera had no plastic nor tape to protect it in the box. Luckily it works good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-1 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony.
Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool camera if you’re into vlogging! Not really good for just picture us.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaireO,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ZV1 camera. We're glad that you are happy with your camera. It is indeed a popular camera choice among content creators due to its impressive features tailored for vlogging and video creation. But this camera can also perform in photography department, if you need assistance in setting it up for specific settings, feel free to contact us at 239-245-6360.
Rubychelle
Sony Social Support
Buy an iPhone instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My iPhone takes better pictures and video and the battery lasts longer. Was really disappointed, especially with the zoom(it’s a joke). What’s worse is the app it comes with to transfer its a joke, especially when you you transfer to a phone it reduces the quality significantly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your standards. You can select the quality of the image when using the send to phone feature in the application. Please contact our support team if you need further assistance. We greatly appreciate your honest feedback. - Glenn
It's fair, not good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was decent at the time, but today without USB C, not a good option.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kia20, Thank you for sharing your experience with us. We are sorry to hear the camera is not working out for you. We would like to hear more about the issues you are having with the USB C as it will help us to keep improving future products and software. Please reach out to Sony Support at 239-245-6360. Thank you! Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support
Battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life on this is so horrible. It charges for hours only to work for maybe one day Also you have to purchase flash separately
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sunshine,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ZV1 camera. We are sorry to hear that the camera's battery life did not meet your expectation. We suggest you contact our phone support at so we can make suggestions on how to extend the camera's battery life usage. Thank you for choosing Sony.
Regards,
Larry 7-29-2025
Sony Social Support
zv1
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its overpriced but is useful for having a small camera
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickyA,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you are found the camera useful. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-11-2023
Sony Social Support
Horrible lighting capture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this camera after all of the raves!! The picture quality is great. However, the camera lighting is horrible. You will need a ring light for vlogging in doors.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. In indoor low light situations, try setting the ISO to 800-3200. We greatly appreciate your honest feedback. Thank you for the review!