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Customer reviews

Rating 4.5 out of 5 stars with 1264 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the ZV-1 as a great camera for content creation, praising its camera quality and ease of use. The camera's size, weight, and screen are also appreciated by users. However, some customers have expressed concerns about the battery life and overheating issues. Additionally, a few users have mentioned the lack of a flash and wide-angle option, and consider the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,264 reviews
  • Rated 3 out of 5 stars

    Great camera for smaller projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera for small projects. I wish the battery lasted longer.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We do apologize that the DCZV-1 didn't meet your standards. We greatly appreciate your honest feedback. Sony_US

  • Rated 2 out of 5 stars

    Didn't hold a charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love this camera as it came highly recommended but unfortunately the camera I received wasn't in working order and I needed an immediate replacement so I went with a different camera. Heard great things about this one so I'm sure if you try it and get a good one you may like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NyahB, thank you for bringing this to our attention and we regret that the camera failed to meet your expectations. We'll make sure that your feedback reaches the team for investigation and possible changes. Thank you very much for your input. In the future, please do not hesitate to contact us at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di so that we could help troubleshoot and resolve the any issues you may have with the camera. Sony_US

  • Rated 2 out of 5 stars

    Not for Everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant recommend this camera unless you really want to take selfies. The worst thing is that the lens cannot be changed. Not the best for a variety shooter or a family camera.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We do apologize that the ZV1 didn't meet your standards. Sony's commitment to customer satisfaction is our top priority. We greatly appreciate your honest feedback. - Glenn Sony_US

  • Rated 1 out of 5 stars

    Terrible camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible camera, always overheats, sent in for repairs during warranty for same issue and manufacture did a micky mouse repair till the warranty expired and it is doing the same thing again. Save your money and buy something else because this camera was supposed to be the best but it’s not! Purchased myself, paid for myself, my honest opinion.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BabsG2020,
      Thank You for sharing your honest opinion. Sony's commitment to customer satisfaction is our top priority. Your review is important to us and will be considered in the development of future Sony products. We would love to offer additional tips that may assist you with your camera. Please reach out to us directly so we can personally assist you further.
      -Vincent (Sony Social Support Team) Sony_US

  • Rated 4 out of 5 stars

    Great Camera for Enthusiast!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera has great AF and also amazing image quality. The only thing I don't like about the camera is no interchangeable lens, touch screen, and no 4k@60

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the DCZV1 didn't meet your standards. We greatly appreciate your honest feedback. - Glenn Sony_US

  • Rated 5 out of 5 stars

    Sony professional quality digital camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at how good this camera performs. Photos are professional quality and functions of the camera are the best I’ve seen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're glad to hear that you are happy with your ZV1's professional quality and camera functions. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Perfect right out of the box!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great camera for vlogging or just everyday life. Amazing auto focus and the easy to use tripod/ remote is amazing!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We appreciate you taking the time to share your experience. Sony's commitment to customer satisfaction is our top priority. We're happy to hear you are satisfied with the auto focus and the tripod/remote. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Great Easy To Use Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is easy to use and also great quality. The picture quality is crisp and it captures sound well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you are satisfied with your ZV1 with it's easy to use features and image and audio quality. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Simple amd easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Very easy to use.. operates for a child to use without much time doing instruction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you like your ZV1 and how easy it is to use. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features your camera has to offer. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 1 out of 5 stars

    BAD SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very unhappy. I bought this and have made 3 attempts to get my money back only to get to your store and be told it’s curbside pickup only and no returns “until Thursday”, and then again - “sorry try tomorrow”. We had snow in seattle but the roads have been drivable and your website has said Open Each day. I even called on my way each day and was told you were open! I’m cutting up my credit card and no longer planning on shipping with your company

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize for the experience you are having with Best Buy. Please contact Best Buy customer service for further assistance. Sony_US

  • Rated 4 out of 5 stars

    Good but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camera. The only downfall is when I stream for over 5 hours, it gets too hot and turns off

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear you love your ZV1. Sony's commitment to customer satisfaction is our top priority. High-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 4 out of 5 stars

    Vlog camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for kids to vlog about their day and not really liking it but will do the job for now

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your kids expectations. We greatly appreciate your honest feedback. - Glenn Sony_US

  • Rated 5 out of 5 stars

    Good for Walkarounds and Vlogging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than what I expected. So easy to use and images are amazingly sharp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that the ZV1 has exceeded your expectations. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features your ZV1 has to offer. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera qaulity and features are very impressive and is definitely worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience and hope you enjoy all the features your ZV1 has to offer. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 3 out of 5 stars

    Best if filming in 5-minute segments

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recorded video is clear, with crisp audio capture to boot. Camera is easy to use with straightforward controls. The only downside is the issue with the camera overheating and shutting off or stopping recording without warning. You can only capture about 5 minute segments of video. This really hurts the usefulness, obviously.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. Try setting the [Auto Power OFF Temp.] to [High]. You should be able to continuously record for over 5 minutes when this is set. Should you need further assistance please contact us directly. We appreciate you taking the time to share your experience. - Glenn Sony_US

  • Rated 5 out of 5 stars

    An excellent blogger camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera, excellent quality and very easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! - Glenn Sony_US

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used it for the first time and it overheats in 10 minutes and shuts off. I can't return it because it's outside of the return window. Don't purchase it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works hreat everything i expected…and more!!! And affordable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that the ZV1 is exceeding your expectations. Sony's commitment to customer satisfaction is our top priority. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one if not the best camera out there with the best price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to write us a review! - Glenn Sony_US

  • Rated 1 out of 5 stars

    Not what I was expecting for price and brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cámara size is perfect but I was looking for a cámara that look amazing picture so looking for great quality I love in Colorado so I went to the mountains to try and get some good shots but I couldn’t get any great shots maybe it was me but I watched videos on how to use and followed them but I couldn’t get quality I was looking for

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Marce28

      Thank You for reaching out to us. The camera is designed for all levels of photography. Ranging from fully automatic settings, to full manual. Although videos can provide some insight into photography, each situation is different. We encourage you to explore different settings to find the best workflow for you. Sony_US