Customer Ratings & Reviews
- Model:
- DCZV1/B
- |
- SKU:
- 6415933
Customer reviews
Rating 4.5 out of 5 stars with 1264 reviews
(1,264 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the ZV-1 as a great camera for content creation, praising its camera quality and ease of use. The camera's size, weight, and screen are also appreciated by users. However, some customers have expressed concerns about the battery life and overheating issues. Additionally, a few users have mentioned the lack of a flash and wide-angle option, and consider the price to be a bit high.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera never came and Best Buy’s customer service was literally the poorest experience I have ever had. Thanks for ruining my daughter’s Christmas!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user612231,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ZV1 camera. We are sorry to hear that the camera was not delivered. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-27-2023
Sony Social Support
Rated 1 out of 5 stars
Not a fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. It doesn’t work like they said it would work
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Murray, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are sorry to hear that the camera did not meet your expectations. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 4-26-2024 Sony Social Support
Rated 1 out of 5 stars
Sony Vz-1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality images when posted to YouTube. But looks good while filming and in my PC.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We do apologize for the experience you are having with the poor quality images when uploading to Youtube. Sony's commitment to customer satisfaction is our top priority. Poor image quality may be caused by Youtube's upload process or render settings (if you edited the videos). We appreciate you taking the time to share your experience. - Glenn
Rated 1 out of 5 stars
Unexpected poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor and unacceptable quality. No more Japanese junk to my shopping list. Too expensive to compare any other smartphone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We do apologize that the DCZV1 didn't meet your standards. We greatly appreciate your honest feedback as it will help us make improvements and possible changes with our cameras. Sony commitment to customer satisfaction is our top priority.































