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Customer reviews

Rating 4.6 out of 5 stars with 1355 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the ZV-1 camera for its great camera quality, ease of use, overall performance, convenient size, and light weight. However, some customers have expressed concerns regarding battery life and overheating. Others mention the desire for a flash, difficulty viewing the screen with polarized sunglasses, and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,355 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it! It’s one of my best purchase.it’s easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YajairaP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you loved it and found it to be one of your best purchases. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-6-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best Camera for Beginners

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beginner friendly device with easy to navigate buttons and interface. I would highly recommend for new videographers / bloggers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user101166,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you found it as the best camera for beginners. It's also great to hear that you liked its easy to navigate buttons and interface. Thank you for recommending this camera and thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted!! Great size camera and quality of pictures and videos!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarrieS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you found it as a great camera that met your expectations and captures great quality pictures and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-11-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great beginner camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera for videos and pictures. I suggest not getting the white tho as it gets dirty pretty easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User309191,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback. We're happy to hear that you find our ZV1 amazing for both videos and pictures. We also appreciate your input regarding the color choice.

      If you have any specific questions or any suggestions for improvement, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Camera Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son is in Love with his gift!!!!! He says it is the best thing that ever happened to him thank you so much Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    For youtuber

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I recommend it for you guys, it’s pretty good for vlogs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AymenM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We're happy to hear that you're satisfied with your camera. Your recommendation means a lot to us.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect for a beginner streamer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera for a beginner streamer. I'd argue for the price it doesn't get better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ScottS
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are looking forward to seeing what our customers create with our products.

      Vincent
      -Sony Social Support for Digital Imaging Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for vlogging it’s very compact and stylish

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelaneeB,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We're glad that you are happy with your camera and find it perfect for vlogging. Your positive review encourages us to continue developing products that cater to the needs of vloggers like you.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-8-2023

      Sony Social Support Sony_US

  • Cons mentioned:
    Flash

    Rated 3 out of 5 stars

    Good for videos- not picture's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have a flash (which I should have done more research on) but this camera is perfect for recording videos. Capturing pictures- not so much. I returned this camera and ordered the Canon G7X. They’re in the same price range and imo the canon takes on full action for digital pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vanessa,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We appreciate your honest opinion, and we're sorry to hear that you are not satisfied with your purchase. We understand that capturing great pictures is important to you, and we apologize if the camera did not meet your expectations.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is okay I recommend to any one beginner ans like it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user309521,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We're glad to know that you're happy with it and even recommend it for beginners. We strive to develop camera that are user-friendly and accessible for all users.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vlogging Camera out there to make Youtube Content!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronOpsal,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that found it as the best vlogging camera in the market. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Mid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was mid. Not my favorite camera just good for video

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jess,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We appreciate your honest opinion and we're happy to hear that you find it good to use for recording videos. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-24-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera works really amazing , gives you 4k and even more features with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toriana, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its 4K video quality. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony Zv-1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile. Good for vlogging. Very sharp. great auto focus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello nicoleFL22,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you are enjoying the camera. Your review will help the decisions of future customers.
      -Vincent
      Sony Imaging Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dad and I purchased this for our YouTube channel as we saw numerous websites list this as the #1 vlog camera right now. I had incredibly high hopes, and I was very impressed with the quality of the camera along with its features until the camera overheated in less than 20 minutes. This is appalling! For a camera made marketed towards vloggers, this is a tremendous fault and definitely not a quality item for vloggers to utilize. we returned it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NikkiH
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We apologize if did not meet your expectations as it overheated in less than 20 minutes. There are suggestions to help you use the camera longer before it shuts down automatically to preserve itself from damages due to overheating. One is setting the Auto Power OFF Temp. function to High, and then using a faster memory card. It's sad to hear that you have to return the camera because of this, but if you would want to try again with our cameras, you can contact us at 239-245-6360 for any inquiries. Thank you again for sharing your experience.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Great optics, poor screen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Canon user for ever, but this seems to have all the features I wanted in a great little package. I loved this little monster for about 2 weeks of use. Crisp photos, great zoom, nice video, but then the screen went out. Sony customer care were friendly and chatty and ultimately useless. Turn it on, turn it off to discharge, battery in, battery out, full reset, partial reset, now I'm fed up. $700 paper weight. Back to Canon I go.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewK, Sony's commitment to customer satisfaction is our top priority. Thank you for bringing this to our attention and we regret that the camera LCD screen failed to meet your expectations. We'll make sure that your feedback reaches the team for investigation and possible changes. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Sony Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have really enjoyed knowing how to use it, now stuck studying how to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenS, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. You can find out help guide link here : https://helpguide.sony.net/dc/1910/v1/en/index.html. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    I love this camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera for beginner vloggers also really durable as I’ve owned since 2020 and no issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaH, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1 camera and its durability for vloggers of every level. We are glad that you have made the right decision. We hope you will keep enjoying all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Sony - ZV-1 20.1-Megapixel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black Got open box for $200 off!.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Sony - ZV-1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - ZV-1 20.1-Megapixel Digital Camera for Content Creators and Vloggers - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Sony_US