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Customer Ratings & Reviews

Your price for this item is $898.00
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1334 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,336 reviews
  • Rated 2 out of 5 stars

    Very disappointed, overheats, shuts off…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has a severe overheating problem. Every time I’ve tried to use it for more than a few minutes, it overheats and shuts off. This is especially bad when filming in 4K. If you’re shooting more than 5 minutes of 4K video, use another camera. I even changed the heat shutoff setting as many people suggest and I still can’t even get 10 minutes of footage out of this thing. Very disappointed with this purchase. I’ve spent several hundreds more dollars on a dummy battery because the battery is a huge heat source, and a cooling case and a capture card and micro hdmi cable so I can hook this up to my pc and record there instead of recording to an sd card, because the sd card is another heat source. This solves the overheating problem but now I’m handcuffed to my pc. So much for vlogging.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We do apologize for the experience you are having. High-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. In such cases, the camera will turn off automatically because the surface of the camera is heated to a high temperature or the high temperature affects the quality of the images or the internal mechanism of the camera. We greatly appreciate your honest feedback. Sony_US

  • Rated 5 out of 5 stars

    Great camera in a portable form factor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for it’s size with smooth functionality. I added a Wide Angle lens attachment to get a little more backdrop into my framing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. Thank you for your review on the Sony DCZV1. We truly appreciate your feedback and glad you are enjoying your camera! -Nick Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own the Sony a7 iii and love everything about it, but this camera provides me everything i need to vlog instantly. Love this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Glad you appreciate the advantages of our vlog camera. Thank you for your comment. Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Beast

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super compact and light. I enjoy using this for vlogging and stills.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Strong, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its compact and lightweight body. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lightweight, and perfect for vlogging

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeilaF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you found it as a perfect camera for vlogging. It's also great to hear that you liked how easy it is to use, and how lightweight the camera is. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera for content creators, small enough to put in your pocket but large enough to be easy to manipulate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Sony_US

  • Rated 4 out of 5 stars

    good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good camera…………………………………. nuff said………………………………………………

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JACKSON
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that youffound it as agood camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony ZV1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera as a new vlogger . Shoots great & has great picture quality , while still being very sleek & lightweight to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera to take pictures of our adventures that we go on wanted something small and easy to use and this is it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect point and shoot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best little point and shoot cameras I have used. light, portable, but get extra batteries!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features the ZV1 has to offer! Thank you for sharing your experience. - Glenn Sony_US

  • Rated 4 out of 5 stars

    Great blog/vlog camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera! It was a bit complicated for me to learn to use but I am not great with technology. My husband is though and likes it very much!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the comment. We will be glad to answer any questions you have about using your camera. Unfortunately, due to the current Best Buy's phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic’s Support information: Go to our website > click on “Support” > scroll down click on “Contact Support” > click on Cameras & Camcorders > click on “Email Your Question.” Or Call US using the number provided on the website. Sony_US

  • Rated 5 out of 5 stars

    Perfect camera for 2020

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throw out the webcam and use this. Trust me! With all the needs for virtual meetings and performances, in my case, this is perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Rated 4 out of 5 stars

    Not what i expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not what i was expecting. Defiently not for me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Livv,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera.
      We appreciate your honest opinion, and we're sorry to hear that you are not satisfied with your purchase. We genuinely value your feedback, as it helps us enhance our products and services
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360
      Rubychelle
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great quality camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for vlogging... extremely happy with quality and ease of use. I have not used it outdoors so I cannot comment on those aspects

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jb1234, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-1 camera. We are also happy to hear that its performance meet your standard. These are the feedback that we really want to hear from our customers. Thank you so much for sharing your thoughts and experience. Thank you very much for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    ZV -1 Awesome camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, light , small size and nice video quality. Unlimited recording as much as card holds .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. We are happy to hear that you are enjoying the form factor and video quality of your ZV1. Thank you for the review! - Glenn Sony_US

  • Rated 4 out of 5 stars

    Best Vloggers Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for vlogs. It is very compact. it reacts very fast. The image quality is superb and the microphone is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing camera shows clear and sound works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaneG,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We're thrilled to hear that you find the camera on the Sony ZV1 to be amazing. We strive to deliver top-notch products, and your positive experience reaffirms our efforts.

      If you have any further questions or need assistance with anything else, feel free to ask. here's the support number of our support team 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    So glad I bought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for V-logging. I did a grip of research and finally landed on this cam. I only need 15ft shots and this is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the great review. Sony_US

  • Rated 5 out of 5 stars

    Great Photo video camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a must have for Vlogger even if you use it for photos it does amazing photos shots.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you sharing your experience! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Great quality pictures, great focus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Enrique,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank for this feedback! We're glad that you are happy with your Sony ZV-1. This camera is indeed a popular choice, many photographers appreciate its user-friendly design and the excellent quality it offers. It's fantastic to have a camera that combines ease of use with exceptional results, allowing you to focus on creating content without worrying too much about the technicalities. 
      If ever you'll have question about your camera, please feel free to contact us at 239-245-6360. We'll be more than happy to assist you.
       
      Rubychelle,
      Sony Social Support Sony_US