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Customer reviews

Rating 4.6 out of 5 stars with 1349 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,349 reviews
  • Rated 3 out of 5 stars

    Good camera, but……

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for pics but the battery drains even when camera is off. I don’t understand why but If I leave the battery in the camera, it will be dead the next morning. Pretty frustrating

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngieS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you found it as a great camera for taking pictures. If the battery continues to drain even when power is turned off, make sure to turn off the Bluetooth function. Go to MENU → (Network) → [Bluetooth Settings] → Bluetooth Function, then choose Off. If the issue persists after turning the Bluetooth function off, we suggest you contact our phone support at 239-245-6360 so that we can check further. Thank you for choosing Sony.
      Regards,
      Larry 11-4-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My Sony

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, I love it so much, It made my church videos so nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maryro, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video and audio quality for shooting videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Napkin, Sony's commitment to customer satisfaction is our top priority. Thank you for your review on the ZV-1. We truly appreciate your feedback and are glad you are enjoying the video/audio recording quality. -Nick Sony_US

  • Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so clear!! Great with vlogging. It goes out of focus once in a while but not to much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony ZV-1. We truly appreciate your feedback and are glad you are enjoying the camera! If you need further assistance with the autofocus system, please visit our eSupport website on the Sony website for technical support. -Nick Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera for live-streaming or just everyday use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Sony_US

  • Rated 5 out of 5 stars

    Great Little Camera!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Little Camera! This thing packs a punch for the size!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TresMedia, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its many features for its size. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 4 out of 5 stars

    Great for vlogging

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my vlogging camera. It's just what I needed..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Renee, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-1 camera and its vlogging focused design.. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for youtube videos, good quality video and sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Breaks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke and i had Purchased the geek squad warranty. I was Told i get A replacement but they are making me pay for the replacement.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jtess,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are sorry to hear about what happened to your camera. We suggest you contact the dealer for assistance regarding the replacement. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-27-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Lovely purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment! Very good purchase ! Best Buy Team excelent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and I’d tell all of my friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenneth, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and will recommend it to your friends and family. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Great Video Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality and sound output. The device works just as described.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YMAReview, Sony commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-1 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    New camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera. Very easy to operate. This is a must buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for baby photos and videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera overheated easily but we fixed it. Overall we like the camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momtobe, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Easy to use. Easy to adjust. Easy to carry.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NPusee, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its easy to use design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 4 out of 5 stars

    Quality video & camera photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for producing work related videos and stunning photos!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best video quality from any current point and shoot in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. Your review will help future customers with their purchase.
      -Vincent Sony_US

  • Rated 5 out of 5 stars

    Love my Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very fast. Great price. User friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    pictures

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this easy to use camera lock the images I take with my new camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-1 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best point and shoot I’ve used by far. Clear video and audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. Thank you for your review on the Sony DCZV1. We truly appreciate your feedback and glad you are enjoying your camera! -Nick Sony_US