Customer Ratings & Reviews
- Model:
- DCZV1/W
- SKU:
- 10562806
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love to use highly recommended for really enjoyed
I would recommend this to a friendSonyzv1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! The quality is amazing ! But battery life sucks):
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony ZV-1. We truly appreciate your feedback. -Nick
Terrible - Shuts off after 5 minutes (overheating)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. This product should be listed as fraudulent. Advertised as a vlogers camera - cannot stay on for more than 5 minutes without overheating. If you are a vlogger and use a Mac - like 99% of the creative world - THIS WILL NOT SYNC UP WITH YOUR MAC - you cannot use it as a vlogers camera. 1) it'll over heat in 5 minutes so talk fast and 2) you are required to use Sony's software and it makes everything look like a claymation. The quality of the video when importing to your computer, looks about 85% worse than the view finder Quality - it looks worse than an iPhone 12. Low light is unusable and looks over exposed and grainy. Color accuracy... either the sky is white or this camera sucks. There's minor adjustments you can make, but it takes a long time to adjust and has next to no smart features - this camera is almost 100% manual usage for adjustments. There's no preset or automation on it, focusing struggles all the time in all setting. If you use studio lights of any sort (LED's), the refresh rate cannot be adjusted to avoid lines on a screen. In adjusting the refresh rate. Battery Life- maybe 15 minutes when recording. You cannot plug it in and use it forever - 1) it'll overheat in 5 minutes - 2) the batter still drains even when plugged in and recording. Eventually you have to sit and wait for a while to recharge it if you do not have a spare. So if you read this far and still want this camera - buy like 15 $40 batteries - you will need every single one... also a portable freezer to cool it off would be good. Picture quality as a camera is horrendous. it really struggles to focus. All photos came out fuzzy/blurry when not using a tripod - shutter adjustments did nothing. PLEASE NOTE - This is my 3rd ZV-1 I've tested - the first two had the EXACT same issue - I was assured by Sony that it was just a bad device... it is not. This is a $750 paper weight that turns on and off.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Longmatey80, Sony's commitment to customer satisfaction is our top priority. Please go to the settings to help with long shooting session (Auto Power OFF Temp. to High) : https://helpguide.sony.net/dc/1910/v1/en/contents/TP0002883356.html?search=temp Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony.
Good quality, but doesn’t record long.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality of the video, but when you record in 4k it shuts off every 4-5 minutes. I tried searching how to fix it, but still no fix to the problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. Try setting the AUTO POWER OFF TEMP setting to HIGH. Thank you for the review! - Glenn
Good camera but it's bad for photos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is built for just videos and image stability lacks on this camera.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Honestreview,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 6-7-2024
Sony Social Support
Sony ZV-1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good camera for its size fits in your pockets ....
I would recommend this to a friendBrand response from SonyListens
Posted .Hello doctorznation, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony ZV-1. We truly appreciate your feedback and are glad you are enjoying the camera! -Nick
Great Starting Point!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value for starting off with plenty of settings
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. Glady your happy with the product! Thank you for the review.
Having fun with my new camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted an easy camera to use for photos and for video.
I would recommend this to a friendoverheating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, going on day 5 now and it is cutting off at 30 minutes. 4k is not good, and we have been in 1080. Maybe a bad camera, going to test it more. Overall video quality is amazing! so this is
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. Please contact us using the following steps so we can help troubleshoot your camera.
Should you need further assistance, please contact us. Unfortunately, due to the current Bestbuy's phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic’s Support information: Go to our website > click on “Support” > scroll down click on “Contact Support” > click on Cameras & Camcorders > click on “Email Your Question.” Or Call US using the number provided on the website.
Very good!...but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review...the recording doesn’t last long. Great autofocus
I would recommend this to a friendBrand response from SonyListens
Posted .Just like with any compact digital camera, there will be certain limitations to the recording feature. If you feel that the recording limit isn't normal, please don't hesitate to contact us through the link below so we may troubleshoot the issue. Thank you for the review!
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di
Canon ZV1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good quality, however the battery doesn’t last long and it overheats. Besides that, it’s overall a very good vlogging camera.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Didi,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a very good camera for vlogging. There are suggestions that can help you use the camera longer before it shuts down automatically to prevent damages caused by overheating. You can try setting the Auto Power OFF Temp. function to High, use a fast memory card, and use a tripod while recording or streaming. Thank you again for sharing your experience.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a quality camera, but I should’ve dug a bit deeper when looking for a camera to film videos. The battery doesn’t last long and it heats up when recording.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Renee, Sony commitment to customer satisfaction is our top priority. Thank you for your feedback, the battery life and battery temperature can vary depending on your recording settings. If the camera feels abnormally hot, please contact our customer support team. Sony Social Support - Yohan
Meh... good for travel.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meh picture quality. Micro USB instead of USB C. Clunky RAW editing software. Should cost half what it does in my opinion
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Paras,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ZV1 camera. We apologize if you are not satisfied with the camera. You might want to check our other cameras that have the features you are looking for in a camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
OVERHEATED!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received this camera today and it overheated on me twice. I wasn't even recording or taking photos. I was in settings changing things up for about 10 minutes and a message popped up that internal heat was high and it turned off. Took out the battery and it was hot. Turned it back on for about two minutes and received the same message and turned off again. Now I have to wait for a replacement. Keeping it 1 star until I receive replacement and it does not overheat on me the first 10 minutes. Hopefully it's just a faulty camera.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, switching the Auto Temp OFF from Standard to High will raise the shutdown threshold and allow for longer recording. Please give us a call at 1-239-245-6360 or email us at advancedcustomersolutions@am.sony.com so that we can further help or troubleshoot - Andy
No
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Blur was way too much for me I kept trying to fix it but if the lighting was off it would cause major blur on my face which was super annoying
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We do apologize for the experience you are having. Sony's commitment to customer satisfaction is our top priority. To reduce blur, try setting the Steadyshot option to Active. Should you need further assistance please contact us directly. - Glenn
Did not like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to use as I thought. Its a nice camera, but you will have to spend some time trying to learn it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mari,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback. We appreciate your valuable input and apologize for any inconvenience caused. We understand that learning the menus and settings of a new camera can feel overwhelming, so our goal is to provide a versatile camera that caters to various skill levels and preferences, and we regret that we fell short in this instance.
We genuinely value your feedback, as it helps us enhance our products and services. We appreciate your understanding and look forward to the opportunity to improve your experience with our brand. If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.
Rubychelle,
Sony Social Support
good camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image quality and has awesome on camera adjustments and settings also the WiFi transfer to phone is cool for instant media transfer is cool, unhappy with the lack of flash and the lack of zoom capability.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jams, We regret to hear that. We value your feedback and we will be forwarding this to the proper department as we always place a very high value on feedback from our customers because it allows us to continue to improve.
Hmmm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the camera but I feel like I bought one that was returned and not fully checked upon someone returning it. The camera had no plastic nor tape to protect it in the box. Luckily it works good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-1 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony.
Ehhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just Really Get A Canon. I don’t suggest this for a beginner
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MalikW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are sorry to hear that it did not meet your expectations. Sony does offer a number of options in our imaging product line. We would like to invite you to contact Sony Support at 239-245-6360 so that we can help you find a camera that is better fit for you. Thank you for choosing Sony. Regards, Larry 1-20-2024 Sony Social Support
Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool camera if you’re into vlogging! Not really good for just picture us.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaireO,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ZV1 camera. We're glad that you are happy with your camera. It is indeed a popular camera choice among content creators due to its impressive features tailored for vlogging and video creation. But this camera can also perform in photography department, if you need assistance in setting it up for specific settings, feel free to contact us at 239-245-6360.
Rubychelle
Sony Social Support