Customer Ratings & Reviews
- Model:
- DCZV1/W
- SKU:
- 10562806
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
OVERHEATING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.camera is great but lowkey needed to get a attached LED to get better lighting and can’t get better lighting & it over heats when filing close to 30mins videos or more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JieR,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ZV1 camera. We're glad to hear that you're happy with our camera and find it great to use. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
2-4-2024
Sony Social Support
Great for Live Streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great camera for streaming. If you're looking for a high-end, durable/reliable camera, look no further. I was so impressed, I purchased a second one for my Zoom sessions, as I have a picture-in-picture setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Great setup! Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn
Not compatible with MAC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars because I love other Sony products. Base on the reviews about issues with MAC, I will not be keeping this Sony camera since I have a MAC laptop. It could be a good camera for other compatible systems
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phototaker,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ZV1 camera. We apologize if the camera did not meet your expectations. For file transfer, the camera should be compatible with Mac systems. You just have to set the camera to Mass storage by going to the MENU → (Setup) → [USB Connection] → then choose Mass Storage. With this, your computer should be able to recognize the folder location in your memory card the images and videos are stored. If you need assistance, please contact us at 239-245-6360. We value your feedback and will do everything we can to make things right.
Regards,
Larry
Sony Social Support
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for an entry level job. The camera makes decent videos too.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review!
Sony ZV-1 Overheats
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony ZV-1 is a decent camera HOWEVER if you need to shoot continuous video for longer than 10 mins it will overheat and shutdown. You can help by setting the AutoOff Temp setting to high but it will still shutdown at some point
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We do apologize that the DCZV1 didn't meet your standards. Sony's commitment to customer satisfaction is our top priority. High-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. In such cases, the camera will turn off automatically because the surface of the camera is heated to a high temperature or the high temperature affects the quality of the images or the internal mechanism of the camera. We greatly appreciate you sharing your honest feedback. - Glenn
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A decent impulse buy. Fantastic for videography. Nice and compact
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review!
Great camera for smaller projects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera for small projects. I wish the battery lasted longer.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We do apologize that the DCZV-1 didn't meet your standards. We greatly appreciate your honest feedback.
Didn't hold a charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love this camera as it came highly recommended but unfortunately the camera I received wasn't in working order and I needed an immediate replacement so I went with a different camera. Heard great things about this one so I'm sure if you try it and get a good one you may like it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NyahB, thank you for bringing this to our attention and we regret that the camera failed to meet your expectations. We'll make sure that your feedback reaches the team for investigation and possible changes. Thank you very much for your input. In the future, please do not hesitate to contact us at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di so that we could help troubleshoot and resolve the any issues you may have with the camera.
Not for Everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant recommend this camera unless you really want to take selfies. The worst thing is that the lens cannot be changed. Not the best for a variety shooter or a family camera.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We do apologize that the ZV1 didn't meet your standards. Sony's commitment to customer satisfaction is our top priority. We greatly appreciate your honest feedback. - Glenn
Terrible camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible camera, always overheats, sent in for repairs during warranty for same issue and manufacture did a micky mouse repair till the warranty expired and it is doing the same thing again. Save your money and buy something else because this camera was supposed to be the best but it’s not! Purchased myself, paid for myself, my honest opinion.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello BabsG2020,
Thank You for sharing your honest opinion. Sony's commitment to customer satisfaction is our top priority. Your review is important to us and will be considered in the development of future Sony products. We would love to offer additional tips that may assist you with your camera. Please reach out to us directly so we can personally assist you further.
-Vincent (Sony Social Support Team)
Great Camera for Enthusiast!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera has great AF and also amazing image quality. The only thing I don't like about the camera is no interchangeable lens, touch screen, and no 4k@60
I would recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We do apologize that the DCZV1 didn't meet your standards. We greatly appreciate your honest feedback. - Glenn
Sony professional quality digital camera.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised at how good this camera performs. Photos are professional quality and functions of the camera are the best I’ve seen.
I would recommend this to a friendBrand response from SonyListens
Posted .We're glad to hear that you are happy with your ZV1's professional quality and camera functions. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn
Perfect right out of the box!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great camera for vlogging or just everyday life. Amazing auto focus and the easy to use tripod/ remote is amazing!!
I would recommend this to a friendBrand response from SonyListens
Posted .We appreciate you taking the time to share your experience. Sony's commitment to customer satisfaction is our top priority. We're happy to hear you are satisfied with the auto focus and the tripod/remote. Thank you for choosing Sony! - Glenn
Extremely Long Shipping Time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I cannot properly review my product because I have been waiting on it to arrive for almost a month since my order date. I made my online order on 01/03/2022. My product was lost and I had to have another product shipped on 01/27/2022, and now I just hope I do not have to wait another month for my product that was re-shipped. This experience has given me the impression that I should not make anymore purchases with Best Buy, if I don’t want to wait a month or more to receive my order. Very disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Lexus,
Thank you for sharing your honest review. Sony's commitment to customer satisfaction is our top priority. We hope that when you receive your camera, your opinion will change. If you have any technical questions, please reach out to us directly.
-Vincent
Great Easy To Use Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is easy to use and also great quality. The picture quality is crisp and it captures sound well.
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that you are satisfied with your ZV1 with it's easy to use features and image and audio quality. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn
Simple amd easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Very easy to use.. operates for a child to use without much time doing instruction.
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that you like your ZV1 and how easy it is to use. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features your camera has to offer. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn
BAD SERVICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very unhappy. I bought this and have made 3 attempts to get my money back only to get to your store and be told it’s curbside pickup only and no returns “until Thursday”, and then again - “sorry try tomorrow”. We had snow in seattle but the roads have been drivable and your website has said Open Each day. I even called on my way each day and was told you were open! I’m cutting up my credit card and no longer planning on shipping with your company
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We do apologize for the experience you are having with Best Buy. Please contact Best Buy customer service for further assistance.
Good but…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my camera. The only downfall is when I stream for over 5 hours, it gets too hot and turns off
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear you love your ZV1. Sony's commitment to customer satisfaction is our top priority. High-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn
Vlog camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for kids to vlog about their day and not really liking it but will do the job for now
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your kids expectations. We greatly appreciate your honest feedback. - Glenn
Good for Walkarounds and Vlogging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than what I expected. So easy to use and images are amazingly sharp.
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that the ZV1 has exceeded your expectations. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features your ZV1 has to offer. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn