Customer Ratings & Reviews
- Model:
- DCZV1/W
- SKU:
- 10562806
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
More Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery stopped working after the first use can’t take a charge through the camera customer service is not good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello user281244
We appreciate you sharing your honest experience with us. Sony's commitment to customer satisfaction is our top priority. Please reach out to us directly to further explore the options to assist you with your equipment.
-Vincent
Sony Imaging Social Support
Hot pile of garbage!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to compliment my A7iii. HUGE mistake. First of all, the menu system is a disaster and doesn't match up to online manuals. I can't find the option for picture profiles anywhere, which is why I bought it. Can't figure out how to set video to 4K. It cycles between photo, 30FPS HD and 60FPS HD. And I've had a LOT of cameras, but I've never had one with such a faulty SD card slot that my card broke trying to insert it. The camera will NOT accept an SD card. This is going back tomorrow, and I expect BestBuy to replace my card as well.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We regret to hear that the camera was returned. Wish we could have helped beforehand. Thank you for bringing this to our attention and we regret that the camera failed to meet your expectations. We'll make sure that your feedback reaches the team for investigation and possible changes. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony.
Buyer’s remorse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer’s remorse!!! My problem has nothing to do with the camera but with Best Buy and the sale of the camera. Best Buy should be more competitive. For the price you pay for this camera alone from Best Buy you can get this exact same camera for the same price BUT WITH ALL THE ACCESSORIES INCLUDED with several other stores. If you want this camera do yourself a favor and purchase from somewhere else so you won’t end up having to buy accessories you’ll eventually need separately.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gwrites, Sony's commitment to customer satisfaction is our top priority. We are very sorry to hear that your buying experience was not satisfactory. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
Constantly overheats
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this camera for video podcasting and it co scantly shuts off 10-20 minutes (in our well air conditioned studio!) due to “overheating”. It’s *extremely* frustrating for a camera this expensive. Returning and do NOT recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DianeS,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ZV1 camera.
We apologize for any inconvenience caused by the malfunctioning of the device. We understand your frustration that this may not be the outcome you were hoping for. While we strive to design our cameras to handle different situations, sometimes unexpected issues can arise including prolonged use, environmental conditions, or specific camera settings.
Your feedback will be taken into consideration as we continue to improve our product offerings. If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
Would Not Recommend.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible camera. Extremely overpriced for what you're getting. Super misleading name too. "Content creator" camera. No. Returned after day and bought a used A series instead.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BradleyS, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are sorry to hear that that the camera did not meet your expectations. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 2-21-2024 Sony Social Support
Poor customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera never came and Best Buy’s customer service was literally the poorest experience I have ever had. Thanks for ruining my daughter’s Christmas!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user612231,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ZV1 camera. We are sorry to hear that the camera was not delivered. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-27-2023
Sony Social Support
Not a fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. It doesn’t work like they said it would work
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Murray, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are sorry to hear that the camera did not meet your expectations. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 4-26-2024 Sony Social Support
Sony Vz-1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality images when posted to YouTube. But looks good while filming and in my PC.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We do apologize for the experience you are having with the poor quality images when uploading to Youtube. Sony's commitment to customer satisfaction is our top priority. Poor image quality may be caused by Youtube's upload process or render settings (if you edited the videos). We appreciate you taking the time to share your experience. - Glenn
Unexpected poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor and unacceptable quality. No more Japanese junk to my shopping list. Too expensive to compare any other smartphone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We do apologize that the DCZV1 didn't meet your standards. We greatly appreciate your honest feedback as it will help us make improvements and possible changes with our cameras. Sony commitment to customer satisfaction is our top priority.