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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1339 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,339 reviews
  • Rated 4 out of 5 stars

    Versatile camera, but the price could be lower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ZV-1 is a pretty versatile camera for me. However, as it is basically a video-centric RX100 V, the MSRP should be marked a bit lower than it is now. The mode button is fine, but not as easy to use as the traditional mode selector.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. Your review and suggestions will help us with the development of future Sony products.
      -Vincent Sony_US

  • Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality camera. This was recommended to me for a start of a YouTube channel and I absolutely love it! Even if it’s not for “vlogging” it’s amazing for photos or regular videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miranda, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Cool camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Very easy to use and takes great pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShanonE,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-4-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Slightly better than iphone 12 vlogging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photos are lackluster (not as good as my iphone 12), but video stabilization is great (has software and hardware stabilization). Works for what it is, and is a slight step up from iphone 12 vlogging. Not cheap though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great small camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for vlogging camera. Very light weight and compact. The only issue I have is that I have the vlogging handle and in order to switch the memory card or battery that has to be removed to access that area.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taylor, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its vlogging capabilities. We will forward your feedback to our team for future improvement to the performance and quality of our products. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera 4k videos perfect for vloggers, you need to buy all accessories separate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HectorC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry 12-9-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great performance for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Couldn't ask for a better product for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonH, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that it performed great. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-30-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love my Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loveeeeee my Sony Zv1. I’m so glad I came in to look at cameras and the workers are very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CairaM, Thank you for your feedback. Sony's commitment to customer satisfaction is our top priority. Its great to hear you are loving the Sony ZV1 camera. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    GET IT!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera for vlogging. Bought it for my recent trip to Seattle. Didn’t want to take my big bulky camera and came across this one. Perfect size! Super cute! Easy to use! Great quality photos and videos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kris, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony ZV-1. We truly appreciate your feedback and are glad you are enjoying the camera's powerful performance in a portable package! -Nick Sony_US

  • Rated 5 out of 5 stars

    Perfect for my video and photo needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for my small business videos. Very professional outcomes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackson4, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found as a great camera for your business needs. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-17-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Roads to her dream

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got something for my lady to help her in her vlogging career. She hasn’t used it outside of going to Miami.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MJDHN,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to be part of fulfilling your lady's dream of a vlogging career. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Nice for the Price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for up close use as zoom is a little limited and can get grainy. Does overheat if recording for long periods of time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SenecaJ, Thank you for sharing your feedback with us on this camera. Sony's commitment to customer satisfaction is our top priority. We're happy to hear you are enjoying the camera. As capable as the Sony ZV-1 is, there are limitations when it comes to recording video for long periods of time. Theres a lot processing that goes on inside the camera during this time. We thank you for your feedback as it will help us to keep improving for future products. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Must have for social media & YT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera- so easy to use after watching a couple of YT videos. Perfect for vlogging and taking pictures. The 4k and quality is great- no regrets here. Cannot wait to take this on vacation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edwina, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    New favorite camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have some really great cameras but this one has quickly become my favorite. I use it for my YouTube videos and for my Zoom calls. The nice Bokeh you get from pushing one button is so easy and looks so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Vlogging to Prefect Moments Frozen in Time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Vlogging Camera that gives you every function you need for great quality recordings while keeping the price down for beginners.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you are satisfied with your ZV1 and its price point. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to write us a review. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for on the go! Fits in small bags & is super lightweight while still maintaining good quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonathan,

      Sony commitment to customer satisfaction is our top priority.

      Thanks for this feedback! We're glad to hear that you're satisfied with our ZV1 camera. We understand that size plays an important role in choosing the right camera, so we're glad to know that the size, quality and portability of this camera meets your expectations.

      If you have any other concerns or questions, feel free to us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Worth the Money? Yes.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great a camera for Vlogging but the Pictures that the camera takes are Amazing. Go to YouTube for settings instructions. 4k picture quality is nice. Its a go for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Rated 1 out of 5 stars

    Failed at 1 Month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Canon and Panasonic camera owner for years. Their cameras just keep on going and going. I wanted a more updated camera that was a point and shoot so I gave the Sony ZV-1 a shot. I ordered it a month ago online for a family vacation this week. I got it out Saturday and set it up and all seemed ok. I tried it today and it is dead. I called Sony and they wanted me to send it back to them for repair. They suggested that I contact Bestbuy for a replacement. I called Bestbuy and guess what. The said that they couldn't help me and want me to contact Sony back. Bestbuy said that I could bring it into a store but if they repair it they will charge me. I have been a Bestbuy credit card holder for 30+ years. To conclude do not buy this Sony camera if you want a camera that you can depend on. Poor product quality and poor customer service. Bestbuy customer service is no better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dabimmer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are sorry to hear about your experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-9-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Works for now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for me, its a learning curve...but i just click and shoot and then download, so it works for what I need... but i do a lot of cooking and craft stuff, trying to find a way to hold this camera downward is awkward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tricky but great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for vlogging and it is amazing! My only complaint is that you can’t attach lenses which is fine for vlogging but as a camera camera could be better. Takes really clear footage and photos though

    I would recommend this to a friend