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Customer reviews

Rating 4.6 out of 5 stars with 1349 reviews

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,349 reviews
  • Rated 2 out of 5 stars

    Great Camera... bad for vloging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even on an extension pole the field of view is too small. Hard to vlog with 2 people and if your arm is not fully extended or not on a tripod you cut half your head off. Returned after 2nd vlog. Loved the ease of use, functionality, auto focus and everything else.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. Thank you for your feedback regarding the field of view on the lens of the ZV-1. We will send it to our development team for consideration. But, if you would like to extend your field of view, we recommend you use our Vlogger Accessory,

      https://www.bestbuy.com/site/sony-vlogger-accessory-kit/6415934.p?skuId=6415934 Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was amazing! Very pleasant and knowledgeable!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because my canon broke. Not a bad camera though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A cool camera for content creators and vloggers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a company I trust in. Always produce great quality products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Rated 1 out of 5 stars

    Terrible camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible camera, always overheats, sent in for repairs during warranty for same issue and manufacture did a micky mouse repair till the warranty expired and it is doing the same thing again. Save your money and buy something else because this camera was supposed to be the best but it’s not! Purchased myself, paid for myself, my honest opinion.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BabsG2020,
      Thank You for sharing your honest opinion. Sony's commitment to customer satisfaction is our top priority. Your review is important to us and will be considered in the development of future Sony products. We would love to offer additional tips that may assist you with your camera. Please reach out to us directly so we can personally assist you further.
      -Vincent (Sony Social Support Team) Sony_US

  • Rated 4 out of 5 stars

    Great Camera for Enthusiast!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera has great AF and also amazing image quality. The only thing I don't like about the camera is no interchangeable lens, touch screen, and no 4k@60

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the DCZV1 didn't meet your standards. We greatly appreciate your honest feedback. - Glenn Sony_US

  • Rated 3 out of 5 stars

    It was ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt really a camera that made me pht my phone down seems like the same pictures or videos i wanted to take were able ti be done on my phone seeing how the f stop is so small

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moeglizzy,
       
      We apologize if the camera did not met your expectations. Have you tried transferring the pictures or videos on a computer or editing software? You'll see the difference and flexibility of the files taken by a camera like this on a higher definition screen through editing software.
       
      For any questions or concerns, you can reach us at 239-245-6360.
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Good starter Camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she said it works great but wanted something else where she can change out the lenses but for a starter camera, great option!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AustinH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ZV1 camera. We're glad to hear that your wife enjoys using our camera. Thanks again for choosing Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle 11-1-2023
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    DO NOT BUY-HEATS UP WITH MINIMAL USE & MORE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get this camera due to the specifications which met my needs perfectly. However, I just started using the camera and it just shut down because "the internal temperature needs to cool down." I did not even realize it was heating because its on the tripod and the craziest part I used it to maybe 15 minutes. A brand new camera, and the first time I use it that to minimally and it's heating up, absolutely appalling. I felt the camera and it was hot. DO NOT BUY! I used it for 2-3 minutes initially when I bought it and no issues. So I did not return it and now my return period is over.Now I am stuck with this horrible camera. Sony you really disappointed me with this. Do not get this camera even if someone gifts it to you or you find it on the floor, trust me you are better off without it. Get another camera.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Selena, Sony's commitment to customer satisfaction is our top priority. Please go to the settings to help with long shooting session (Auto Power OFF Temp. to High) : https://helpguide.sony.net/dc/1910/v1/en/contents/TP0002883356.html?search=temp

      Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. Sony_US

  • Rated 5 out of 5 stars

    Sony professional quality digital camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at how good this camera performs. Photos are professional quality and functions of the camera are the best I’ve seen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're glad to hear that you are happy with your ZV1's professional quality and camera functions. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 4 out of 5 stars

    Great Starting Point!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for starting off with plenty of settings

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Glady your happy with the product! Thank you for the review. Sony_US

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because i was told it is the canon g7x dupe. This camera is not for pictures its mostly for vlogging, dont recommend if you are looking for nice pictures. Setting are complicated and pictures come out blurry

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FS4170,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are sorry to hear that this camera did not meet your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-28-2025
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Good camera but it's bad for photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is built for just videos and image stability lacks on this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Honestreview,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-7-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Minor downsides but overall I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, it’s lightweight and I love that the screen that flips and reverses. The video quality is awesome. It’s my first camera so I do think it’s appropriate for you if you’re just getting your feet wet or wanna use it as a secondary camera. I do think that advanced camera users may opt for something else. Especially considering that it doesn’t have a flash or lenses that extends for a wider frame- but this camera is compatible with attachments that you can buy (which I’ve purchased and it’s been working great for me) The main downside of this camera is the battery life. You’ll get an hour, maybe two if you’re lucky, off of a full charge. I had to order 3 more off Amazon to carry around with me because the battery can die on you at any given moment. Another thing is that this is primarily a video camera. I’m not even sure if it takes photos yet, I have to look it up but the only way I’ve been able to take photos thus far is by recording a video and the camera will snapshot a frame from it. It’s not a deal breaker for me but if your main use of the camera is for photos- wouldn’t recommend. I think this is a really good camera for content creation though! Just keep extra batteries on you and you’re good to go! :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HighHeelsOnMyTippies,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ZV1 camera. We're glad to hear that you loved using our camera and find it worthy to buy. Thanks again for choosing Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle
      1-14-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Simple amd easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Very easy to use.. operates for a child to use without much time doing instruction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you like your ZV1 and how easy it is to use. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features your camera has to offer. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 3 out of 5 stars

    Meh... good for travel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meh picture quality. Micro USB instead of USB C. Clunky RAW editing software. Should cost half what it does in my opinion

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paras,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We apologize if you are not satisfied with the camera. You might want to check our other cameras that have the features you are looking for in a camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Blur was way too much for me I kept trying to fix it but if the lighting was off it would cause major blur on my face which was super annoying

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We do apologize for the experience you are having. Sony's commitment to customer satisfaction is our top priority. To reduce blur, try setting the Steadyshot option to Active. Should you need further assistance please contact us directly. - Glenn Sony_US

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery stays charged only 20 minutes. Great quality as far as picture but not enough charge time .

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DesireeGenera. We are sorry that the camera is not meeting your expectations. I does sound like it is behaving outside of the ordinary. Sony's commitment to customer satisfaction is our top priority. Please contact us at directly for further assistance and troubleshooting
      -Vincent
      Sony Social Support Team Sony_US

  • Rated 4 out of 5 stars

    Good but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camera. The only downfall is when I stream for over 5 hours, it gets too hot and turns off

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear you love your ZV1. Sony's commitment to customer satisfaction is our top priority. High-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 3 out of 5 stars

    Did not like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use as I thought. Its a nice camera, but you will have to spend some time trying to learn it

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mari,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback. We appreciate your valuable input and apologize for any inconvenience caused. We understand that learning the menus and settings of a new camera can feel overwhelming, so our goal is to provide a versatile camera that caters to various skill levels and preferences, and we regret that we fell short in this instance.

      We genuinely value your feedback, as it helps us enhance our products and services. We appreciate your understanding and look forward to the opportunity to improve your experience with our brand. If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US