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Customer reviews

Rating 4.6 out of 5 stars with 1349 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,349 reviews
  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera qaulity and features are very impressive and is definitely worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience and hope you enjoy all the features your ZV1 has to offer. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used it for the first time and it overheats in 10 minutes and shuts off. I can't return it because it's outside of the return window. Don't purchase it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Really Get A Canon. I don’t suggest this for a beginner

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MalikW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are sorry to hear that it did not meet your expectations. Sony does offer a number of options in our imaging product line. We would like to invite you to contact Sony Support at 239-245-6360 so that we can help you find a camera that is better fit for you. Thank you for choosing Sony.   Regards, Larry 1-20-2024 Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    It's fair, not good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was decent at the time, but today without USB C, not a good option.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kia20, Thank you for sharing your experience with us. We are sorry to hear the camera is not working out for you. We would like to hear more about the issues you are having with the USB C as it will help us to keep improving future products and software. Please reach out to Sony Support at 239-245-6360. Thank you! Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera but did not zoom as much as I needed. Still shooting very good, action not so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeri, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV-1 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer We are sorry to hear about the zoom range and will forward this to our team for future improvements. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 3 out of 5 stars

    ehhh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was hard to navigate, dont really use it, kids would love

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TienP, Thank you for sharing your feedback on this camera. We're sorry to hear the camera did not quite met your expectations. If you have any questions, we would love to help. Please feel free to contact Sony Support at 239-245-6360. Thank you. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Sony Camera, 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as easy to use as was explained to me. :(

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethA,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We appreciate your honest comment about our camera and we understand that learning the menus and settings of a new camera can feel overwhelming at first, please don't hesitate to reach out to our customer support team at 239-245-6360. We're here to help and support you in your photography journey.

      Rubychelle 10-17-2023

      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Camera purchase review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this camera in Ft. Wayne and just wanted a basic camera that uses a camera card. However, to crop the pictures, it needed a computer connection. Since we don't have a computer at home, we returned it to the Mansfield, Ohio store. I was waiting to send in a review until I saw that it was in fact credited to my credit card.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your standards. We greatly appreciate your honest feedback! - Glenn Sony_US

  • Rated 2 out of 5 stars

    Decent, but not worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little lack luster considering the other options that are available including certain phones. Not terrible, but it is definitely overpriced for the quality of image you get.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranciscoH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a decent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-4-2024
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Overheat disable feature not working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has a feature which shuts it off if reaches a high temperature. It also allows the user to disable this feature. The disable 'overheat' feature did not function on this camera; kept shutting down during a very important interview.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KOD1,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We apologize if the camera kept on shutting down during an important interview. This is a security feature programmed in the camera to prevent internal damage because of overheating. The feature is activated when the internal temperature reaches a certain level. There are suggestions to help you use the camera longer before it shuts down automatically. One is setting the Auto Power OFF Temp. function to High, using a fast memory card, and using a tripod while recording or streaming. Thank you again for sharing your experience.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Poor Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My battery dies extremely quick and I’ve only had the camera less than a month and I’ve maybe only gotten to record 2 or 3 hours of total footage.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your standards. We greatly appreciate your honest feedback. - Glenn Sony_US

  • Rated 2 out of 5 stars

    OVERHEATING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera is great but lowkey needed to get a attached LED to get better lighting and can’t get better lighting & it over heats when filing close to 30mins videos or more

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JieR,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We're glad to hear that you're happy with our camera and find it great to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-4-2024

      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Not compatible with MAC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 stars because I love other Sony products. Base on the reviews about issues with MAC, I will not be keeping this Sony camera since I have a MAC laptop. It could be a good camera for other compatible systems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phototaker,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We apologize if the camera did not meet your expectations. For file transfer, the camera should be compatible with Mac systems. You just have to set the camera to Mass storage by going to the MENU → (Setup) → [USB Connection] → then choose Mass Storage. With this, your computer should be able to recognize the folder location in your memory card the images and videos are stored. If you need assistance, please contact us at 239-245-6360. We value your feedback and will do everything we can to make things right.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Vlogging and Travel Camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the potential to be a very long review. To cut to the chase, here is my thesis: BUY this camera if you want the best vlogging camera on the market that is below 1000 bucks BUY this camera if you want the best all around point and shoot that is less than 1000 bucks. BUY this camera if you want a potent put-in-your-pocket travel camera that is light and easy. BUY this camera if you want to start your own YouTube channel. If you want great video reviews of this please go to YouTube and search the model and you will find dozens of new videos that talk about the various features, greatness and flaws, and some even run through the menu system to help users get acquainted with the functionalities of the camera. I will not waste this space by talking about all that. These are some points I want to add to all of that: A) This is a great vlogging camera. BUT, if you are a budding street photographer, this should be a nice weapon in your arsenal, maybe even a complete weapon. The lens range of 24-70mm equivalent and the sheer inconspicuous being of this camera is a great asset to have on the streets. B) In tune with the above, the BW setting with a plus contrast is really nice. It may not have the mythical Zeiss POP of those 1200 dollar lenses but boy was I pleasantly surprised by the micro-contrast. C) I have been a Nikon guy who only recently started using some Cannon mirrorless cameras with their dual-pixel auto-focus system. But Sony’s eye auto-focus is simply the cream on top. I have to admit. Awesome autofocus. And it is easy to maneuver for beginners as well. D) This thing is fast. I think it does shoot 24 FPS and I tried to follow the paths of birds several times and it was a piece of cake. E) I had apprehensions about the 1” sensor but this is a tried and tested sensor and it shines. Low light situations are not clumsy but please do not compare the noise with your full frame sensors. That would be unfair. F) The AWB out of the camera is quite true. Fiddle with the thing and you might like the WB options. G) The included microphone is good, much better than nothing. You can always upgrade. But for a budding vlogger it should be enough to learn the tricks of the trade. H) Headphone jack would have helped. I) USB C would have been better. J) Battery life is bad. If you shoot 24 FPS and the battery capacity is for under 230 shots then one can imagine what may happen if you take it out on the field. K) The lack of a long reach for the lens hampers the full use of 24 FPS speed. L) No specific dials for the various modes. The Menu and Mode buttons help and you really do not have to dig deep to use it. The Function button on the back dial is a big help. You can also change C1 and C2 button functionalities to better suit your needs. All in all, for a new Sony user like me, it was a never that big a deal hunting through the modes and menu. M) The screen is touch sensitive but only for certain very specific actions. If you love a all purpose touch screen then you may be disappointed. I was not as the layout of the camera did not hinder my progress without an all pervasive touch functionality. N) The face lighting in high contrast areas is superlative. During videos, that is. O) The product mode (C1 I think) is an added help for the social media influencers. I can keep adding points to the above. I can also get very technical about many of the features. But to conclude I will simply say that the consumer will be very hard-pressed to find a better alternative with better features at this price point, and even beyond to a certain extent. If you are a beginner or a vlogger or an influencer or simply someone who wants to take a great all around camera in your pocket, this is a great purchase. I am Prof in a University in the NorthEast. In my spare time I have covered Ted talks, done some high profile photo shoots and have published my work at various places. I am dead serious and authentic about my endorsement of this camera.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony ZV-1 Overheats

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony ZV-1 is a decent camera HOWEVER if you need to shoot continuous video for longer than 10 mins it will overheat and shutdown. You can help by setting the AutoOff Temp setting to high but it will still shutdown at some point

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We do apologize that the DCZV1 didn't meet your standards. Sony's commitment to customer satisfaction is our top priority. High-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. In such cases, the camera will turn off automatically because the surface of the camera is heated to a high temperature or the high temperature affects the quality of the images or the internal mechanism of the camera. We greatly appreciate you sharing your honest feedback. - Glenn Sony_US

  • Rated 1 out of 5 stars

    Defective battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery completely died after 2 months of purchase. Went to Best Buy and they said they couldn’t replace it, after customer service online said they could do that for us? And we had an ID number…

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndreaC, Sony's commitment to customer satisfaction is our top priority. Were you able to contact the retailer? If you have any questions please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/14/2025) Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Didn't hold a charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love this camera as it came highly recommended but unfortunately the camera I received wasn't in working order and I needed an immediate replacement so I went with a different camera. Heard great things about this one so I'm sure if you try it and get a good one you may like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NyahB, thank you for bringing this to our attention and we regret that the camera failed to meet your expectations. We'll make sure that your feedback reaches the team for investigation and possible changes. Thank you very much for your input. In the future, please do not hesitate to contact us at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di so that we could help troubleshoot and resolve the any issues you may have with the camera. Sony_US

  • Rated 2 out of 5 stars

    Not for Everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant recommend this camera unless you really want to take selfies. The worst thing is that the lens cannot be changed. Not the best for a variety shooter or a family camera.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We do apologize that the ZV1 didn't meet your standards. Sony's commitment to customer satisfaction is our top priority. We greatly appreciate your honest feedback. - Glenn Sony_US

  • Rated 1 out of 5 stars

    Overheats big time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats! Yes, I changed the setting so it would not overheat but it still does so you only get about 38 minutes out of it before it shuts down.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WhosYourChubby
      Thank you for sharing your experience with us. Sony's commitment to customer satisfaction is out top priority. Your feedback will help us develop future Sony Products. For tips and troubleshooting to get the most out of your camera, please reach out to us directly so we can further assist you
      -Vincent (Sony Imaging Social Support Team) Sony_US

  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera started to over heat less than a month after purchasing. Unfortunately I was out of the period of return. Camera also doesn’t offer a wide angle option.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your standards. Try setting the Auto Power Off Temp setting in the menu to High. Please note high-quality movie recording and high-speed continuous shooting require large amounts of power. Therefore, if you continue to shoot, the temperature inside the camera will rise, especially that of the image sensor. In such cases, the camera will turn off automatically because the surface of the camera is heated to a high temperature or the high temperature affects the quality of the images or the internal mechanism of the camera. We greatly appreciate your honest feedback. Should you need further assistance please feel free to contact us directly at the following link.

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di Sony_US