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Customer reviews

Rating 4.6 out of 5 stars with 1355 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the ZV-1 camera for its great camera quality, ease of use, overall performance, convenient size, and light weight. However, some customers have expressed concerns regarding battery life and overheating. Others mention the desire for a flash, difficulty viewing the screen with polarized sunglasses, and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,355 reviews
  • Rated 4 out of 5 stars

    Great little shooter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy accurate and reliable this is a great little camera whether you're new to shooting or a professional looking for something smaller to carry daily you won't go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Content Creator Perfection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starting camera for new content creators. Great pixel quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickN, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a great starter camera for content creators. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-20-2024 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really use it much , so right now I really like how it displays different ways of views

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QueenZ48,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you found it as a good camera and liked that it has different display settings. Thank you for choosing Sony!
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Worst Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is truly the worst. I work in media sk this camera shuts off randomly. It’s not the battery. Spent more money on Sony batteries fully charged still does the same thing. Tried reaching Best Buy IT & Sony for help. It’s embossing to be doing interviews and it shuts on randomly

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaylaG,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback regarding the camera. We appreciate your honest input, and we apologize for any inconvenience you have experienced. We understand that as a media professional, having a reliable camera is crucial for your work, and we regret that you have encountered issues with our product.

      While it is unusual for our cameras to exhibit such behavior, technical difficulties can occasionally arise. We recommend contacting our customer support team directly to troubleshoot the issue further, here's the support number of our team 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good but not for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for video recording for the choir performance, but I would prefer a camera which is able to change the lense. So I am returning this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. The Sony Alpha interchangeable lens cameras may be what you are looking for. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    A nice camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great camera with a lot of features. Performed exactly as I was hoping it would A High recommendation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      It's great to hear that the ZV1 is meeting your expectations. Sony's commitment to customer satisfaction is our top priority. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Nice little camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice little camera (and I mean little). My wife wanted a camera, and this was perfect for her smallish hands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We're glad to hear your wife is satisfied with the form factor and hope she's able to enjoy all the features the ZV1 has to offer. Thank you for the review! - Glenn Sony_US

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with the intention to use it for a webcam and to do videos for my YouTube channel. The focus is great, but unless you use it on a tripod and or gimble all of the time, it’s jittery and the video stabilization is horrible. For the same price, I traded it in and got the A6100 and it focuses faster and is way more stable and the battery life is better. I tried to use the ZV-1 as a webcam and even though I had is set to charge with USB it would die. My A6100, while it doesn’t stay charged can go 12 hours while plugged in and connected to the Sony Image edge software and being used for streaming as a webcam. I wouldn’t recommend this for anything that’s not just on a tripod. Unless you want to invites a few hundred dollars more, stay away from this camera. Not recommended.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. Thank you for your review regarding the ZV-1 camera. We appreciate your feedback and will feed it back to our team. One thing to note regarding the stabilization settings, there are actually two different options in Movie Mode (Active or Standard) that are available to try to see if it helps with the jittery footage. Also, we recommend the Sony Vlogger Accessory Kit to be use with the ZV-1.

      https://www.bestbuy.com/site/sony-vlogger-accessory-kit/6415934.p?skuId=6415934

      We are sorry to hear that you were not able to use the USB to extend your recording time. To extend the recording time, we recommend that you turn on Auto Power OFF Temp. set to “High” Sony_US

  • Rated 4 out of 5 stars

    Good Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product at a great price. Works very well. Not 100% happy about the crop in 4K, but I bought an after market wide lends to attach and that works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We greatly appreciate your honest feedback. Sony_US

  • Rated 5 out of 5 stars

    Best Vlogging camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a vlogging camera and this one is the best! Love it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Amazing,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you are enjoying the camera. Your feedback will greatly help future customers.
      -Vincent
      Sony Imaging Support Sony_US

  • Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the picture clarity. And its grwat that you can buy everything you need to begin vlogging in a set and get a discount.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jsteed84, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and the picture quality it produces. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Great For blogging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for blogging. The menu interface is a little overwhelming but like most electronics it take a little getting used to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigBruce, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its vlogging capabilities. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Great for vlogging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was made for vlogging. Don't expect much more out of that scope and you'll be very satisfied with what your getting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Rated 1 out of 5 stars

    Failed at 1 Month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Canon and Panasonic camera owner for years. Their cameras just keep on going and going. I wanted a more updated camera that was a point and shoot so I gave the Sony ZV-1 a shot. I ordered it a month ago online for a family vacation this week. I got it out Saturday and set it up and all seemed ok. I tried it today and it is dead. I called Sony and they wanted me to send it back to them for repair. They suggested that I contact Bestbuy for a replacement. I called Bestbuy and guess what. The said that they couldn't help me and want me to contact Sony back. Bestbuy said that I could bring it into a store but if they repair it they will charge me. I have been a Bestbuy credit card holder for 30+ years. To conclude do not buy this Sony camera if you want a camera that you can depend on. Poor product quality and poor customer service. Bestbuy customer service is no better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dabimmer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are sorry to hear about your experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-9-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it my first camera ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the screen flips around so nice to have. They even made it to where you can connect to your pc for streaming so that is a nice bonus as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was one of the best things I could’ve done in a long time!! I’m very pleased with my purchase!!! YES!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you are satisfied with your ZV1. Thank you for choosing Sony! Sony_US

  • Rated 4 out of 5 stars

    Love it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far the only thing i don’t like it that the screen comes out the side instead of the top but it’s cool camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nene15, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Great camera in a portable form factor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for it’s size with smooth functionality. I added a Wide Angle lens attachment to get a little more backdrop into my framing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. Thank you for your review on the Sony DCZV1. We truly appreciate your feedback and glad you are enjoying your camera! -Nick Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Grateful for the associate that helped me. I would’ve gotten something I didn’t need for my vlogs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mhamilton,
      Thank you for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you were able to get great service and assistance.
      -Vincent Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service good knowledge of the product great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarceloP1965, Sony commitment to customer satisfaction is our top priority. We're happy to hear you had a great experience. Thank you for sharing and choosing Sony. We hope you will find the performance and features on this camera both amazing and easy to use. Thank you. -Linda Sony Social Support Sony_US