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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 247 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers often highlight the great camera quality, especially for video, and the ease of use of the ZV1 II camera. Its compact size and versatile features are also appreciated. However, some customers have expressed concerns about the battery life and the lack of a flash, while others have reported issues with overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 247 reviews
  • Rated 2 out of 5 stars

    I was suprised this would overheat recording in 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. The problem I had though with this camera was that it would over heat in 4k when recording for a 15 minutes. There is an option to turn the over heat threshold higher. But I definitely didn't feel comfortable with that. My rationale for not using that feature is just logic. If they didn't design the camera to operate at a higher temperature as a default then why push the threshold and put heavier wear on the device itself? Other than that this camera is easy to use and already setup for vlogging making use super easy to get into. If you can get past the limitations of limited time recording in 4k and are stabilization is alright but not the greatest but there are ways around this. if you can deal with that this camera is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deeh,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera. About the overheating problem you are experiencing, we suggest you contact our phone support at 239-245-6360 so that we can make suggestions and help you troubleshoot. Thank you for choosing Sony.
      Regards,
      Larry 12-13-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Vlog camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality videos and easy to use. Makes content creation so easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MckaylaL, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.   
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally me and my girlfreind were going to purchase the g7x however this fell into my lap and i have loved it since. Amazing quality and will be using for a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alekgiebs,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 3-3-2026
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to take more photos of my pups instead of just using my iPhone Pro Max. It is small and easy to carry. I don’t really know much about digital cameras and this was easy to use and takes great pictures. There are so many different cameras to choose from but if you want an easy point and shoot, I recommend this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NayNay,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-12-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great for vlogging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for vlogging. No flash or view finder but it is a great size for travel. No zoom really.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it, and found it as a great camera for content creation. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-2-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I went with open box so I got a good deal..Got this for my wife, she does cooking videos online and the photos offer adjustable settings, they look great in different lighting and the sound quality of the microphpone is good quality and consistent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shane, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We're happy to hear your wife is enjoying this camera. Thank you for choosing Sony. -Linda 12-02-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best blogging camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this vlogging camera! If you even like doing little slits this is worth it, the app to send the videos to your phone makes everything even more easy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Izzy, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as a the best camera especially for blogging. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-24-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera for vlogging. Took it with me on a recent vacation to asia and the quality is insane for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcoL, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-14-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this camera. I wanted something small and compact for travel and this camera is just that. I love the 4k and the quality overall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lovely, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera. We are glad you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (2/28/25) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy to use camera that is great for pictures and video! Small enough to fit in most bags and can even be carried in your pocket.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisM, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-24-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera and audio

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality camera and great audio. No complaints! I’ve used it for both photography and vlogging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahA,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 2-19-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Nice cámara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality photos 100% recommended!!!!!!!!!!!’n

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValentinaE,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-28-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony digital camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazinggg camera gets the best pictyres and videos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValoriaD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-28-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister got one of these and said she loved it so I decided to get myself one as well. I like how compact it is compared to my big canon that I take with me on trips. This is nice because it capture everything I need it too for every day life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerr,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    So far so good, there’s some pros and cons.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for vlogging and on the go shooting. Love the cinematic mode and product display feature. Do note the charger/usb is NOT included. That was surprising, but the camera can be charged using a usb you already own. But I recommend buying a quality charger or using something with a high wattage. I tried using a regular usb and the camera would not charge. I thought something was wrong with it but nope. Also the battery dies a bit quick if shooting constantly in 4K. I recommend getting an extra battery if your constantly on the go. Camera does overheat from time to time(apparently it is a Sony problem) but again that’s with shooting for over 1hr non stop in 4K. Overall 4/5 . Love the quality of my content but I wish I knew about the usb and battery life on the day that I purchased so I could buy everything I needed then and there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aminah,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1M2 camera. We're happy to hear that you're satisfied with your camera despite some cons. We put a lot of effort to provide a convenient and high-quality tool for capturing moments on the go. Your positive review encourages us to continue developing products for vloggers and travel enthusiasts like you.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great until it overheats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes great video and audio. I enjoy using this camera to capture my greatest moments. However, it has major problem with overheating and takes a while to cool down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GerardoH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera. We are sorry though that you experienced overheating problems. We suggest you contact our phone support at 239-245-6360 so that we can help you troubleshoot. Thank you for choosing Sony.
      Regards,
      Larry 1-8-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I love it! I would definitely buy it again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarolinaM, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/8/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great first time camera owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a camera, camera and more than impressed with the quality and first time camera owner friendly. Easy to navigate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi emma,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-3-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great beginner camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good vlogging camera. Very good for beginners and quality is very nice. Picture are awesome and it’s very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Helenl, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you have found this camera to be perfect for your vlogging and photography. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great pics

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great quality pictures. Easy to upload to phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvelynJ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-13-2025
      Sony Social Support Sony_US