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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 247 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers often highlight the great camera quality, especially for video, and the ease of use of the ZV1 II camera. Its compact size and versatile features are also appreciated. However, some customers have expressed concerns about the battery life and the lack of a flash, while others have reported issues with overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 247 reviews
  • Rated 5 out of 5 stars

    Best Buy Delivers Excellence with Price Match

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony ZV-1 II purchase from Best Buy exceeded expectations! The camera's stellar performance is matched by Best Buy's outstanding customer service—honoring a competitor's price showcased their commitment. Kudos for a seamless transaction and unbeatable value! The ZV-1 II is a powerhouse, and Best Buy makes sure you get it at the best price possible. Highly recommend this dynamic duo!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drbund,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1M2 camera. We're glad to hear that you're satisfied with our camera and it exceeded your expectations. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-4-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great quality, must buy. Handy and compact

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RajaviG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-8-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great for on the go video

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased mostly for video content and it's done a great job. Being light and compact makes it easy to take on trips and carry daily. Mic input has been great with shotguns and wireless. Also use frequently as a webcam which is quick and painless to set up. Only negative is photography performance, but never intended to use for photos. If still photography is important there are better compact options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6700 camera. We're glad to hear that you're happy using our product and find it great to use for video. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-25-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good Vlog camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture. This camera good for night and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrucN, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a good camera for vlogging. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-16-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    The best camera for 2025

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing and top 10 quality and is perfect for YouTube videos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CryptoGugi,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-2-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent Vlogging Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera for vlogging! I did not want a huge camera at this point and this one fits the bill it is a pocket sized camera that is very robust!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MindfulMitten, Sony's commitment to customer satisfaction is our top priority. The ZV-E10M2
      is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/13/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    sony zv2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i own a canon t8i and a black magic pocket cinema 6k pro, and must say this is good, not just for a beginer but for pros alike. its great for broll and quick shots.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello djfernnj, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B
      is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/14/2025) Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Sony vlog camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good vlogging camera. It’s very light, nice features and easy to take on the go

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KeifferT, thank you for sharing your feedback on this camera. We are happy to hear it has been working great for your vlogging adventures. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 12-01-23 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good for video content

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for video not the best for photo. Lack of a flash hurts at times

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnV, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a good camera for videos. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-9-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera to vlog. Very easy to use and the quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1M2 camera. We are glad to hear that found it as a great camera that is easy to use and captures great quality images. Thank you for choosing Sony.
      Regards,
      Larry 11-18-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love it! Best and quick vlogging camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianBarber,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-6-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Its great for filming sit down and vlog videos m.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeatrizT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1N2 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-19-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Just what I was expecting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the item as “brand new” but received it with an open box so I’m assuming it was used, which makes it feel like I overpaid for the camera. At first I was concerned but so far the product has been doing exactly what I expected. It works well, the battery lasts longer than I thought and the quality of both videos and pictures are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechHausAngel,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1M2 camera. We are glad to hear that you were satisfied with the camera's performance. For receiving an open box item, instead of a brand new one, We suggest you contact the dealer so that they can assist you. Thank you for choosing Sony!
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all my Sony cameras. They take amazing pictures. It’s the only camera brand I buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnieP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love Sony cameras. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-1-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great for videos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for capturing holiday vacations this camera is better for capturing videos than taking pictures. Sometimes the background is overexposed and I need to learn how to use it better. I also got the color white and after a few use there are black scratch marks on the corners, better to get black.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsabellaP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera to capture videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-4-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    BEST VLOGGING CAMERA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!! best most compact camera ever. great for shooting in 4k!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SierraR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1M2 camera. We are glad to hear that you loved it and found it as the best compact camera ever. It's also great to hear that you liked how great it captures 4k videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this camera, still learning how to use! it’s very easy to control. mine didn’t come w/ a battery charger, but overall love this camera. The quality is good and the mic protector works really well, especially for wind.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarlyH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-3-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect for vlogging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera compact and powerful for its size. The colors of the pictures are so natural and made editing easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hellion,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a perfect camera for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-24-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! I love my new photos, the quality is very good!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cindyrocha1975,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it, and found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-29-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great for video, not so much for photos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good for recording video. If that’s your only focus, I’d recommend going with this. If you’re wanting something for photography, consider other options. Picture taking was okay. It struggles more than I would have preferred with lower light settings

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are sorry to hear that you think our camera does not perform as well as you would have liked in low light settings. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US