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Customer reviews

Rating 4.6 out of 5 stars with 1458 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the product's video quality, ease of use, and overall performance, often highlighting its convenient size, light weight, and good value. However, common concerns include its battery life, the absence of a flash, and limited zoom capability. A few users also reported issues with focus and overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,458 reviews
  • Pros mentioned:
    Ease of use, Video quality
    Cons mentioned:
    Battery life, Overheating
    Tech Insider Network Member

    Rated 5 out of 5 stars

    You can't listen to the haters

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ***TLDR:*** Wide angle, flippy screen, SD card support, bokeh, and good autofocus... Google for my video review: "Highly Excellent ZV-1F". ***STANDOUT FEATURES:*** 1.) This thing is light. My Galaxy S21 Ultra feels heavier. 2.) Competent autofocus. 3.) Lens Filter Thread. 4.) 1/4" slot (good placement - see photos). 5.) Sony's latest menus. 6.) USB TYPE C. 7.) Competent digital stabilization. ***BUILD QUALITY:*** 1.) To get a vlogging friendly weight and lower price, Sony had to make this from plastic. You're going to notice. It may _feel_ "budget" to you. This may be it's weakest point. Being that the 1" image sensor isn't in need of large glass, there is also a substantial amount of plastic surrounding the lens, and the design isn't stylish. Cover it with an ND filter and you won't care, though. 2.) The flip-out screen mechanism is on par with any other camera I've used. It's also easy to grab. 3.) The flaps covering the ports are plastic, including the tabs holding them to the body. This seems like a weak point, but it hasn't broken, even in my cold weather testing. ***IMAGE QUALITY:*** 1.) Image quality is better in most cases than what you can find on a smartphone, though worse than what you can find on larger-sensor cameras. This shouldn't be surprising. Dynamic range isn't top of the line due to 8 bit recording, but this isn't for film-making. 2.) Color in the default setting is already quite balanced and pleasing in my opinion. I have no need to grade it's footage. No need to grade means a faster workflow. 3.) Contrast-detect autofocus means its slightly slower and less competent than cameras with phase detect or dual pixel autofocus, but you won't be disappointed, as those are heavier and more expensive. 4.) Digital stabilization is competent to give you satisfying results. ***AUTO FOCUS:*** Many complain about Sony's decision to offer this without Phase Detect Auto Focus, but the camera does such an excellent job locking on to your eye (or glasses, or face) that it really doesn't matter under typical vlogging or studio conditions. Switching to their "Product Showcase" mode, you can easily and reliably talk about an object while showing it to the camera, then pull it away and fully trust that the ZV-1F will catch your face again. If fast and accurate autofocus is your only concern, you may want to spend more for phase detect or Dual Pixel. ***MICROPHONE:*** The built-in microphones on the ZV-1F are great for picking up voices. The system seems to be tuned to cut out most mid to low frequency sounds. Sony sells a shotgun mic to better isolate sound the camera is pointed towards, but you add height to the camera. The internal mics are also forward-facing, and booming noises are minimal. Like any microphone, you should attach the included "dead cat" (wind muff) to the cold shoe on days you need it. ***PHYSICAL INTERACTION:*** 1.) Opening the screen is easy. There is ample room on top and bottom to do grab hold (unlike many other mirrorless cameras). 2.) This has the latest touch-capable, redesigned menu system found in Sony's newest and most expensive offerings. This makes finding options easy. 3.) The 1/4" thread is far from the battery/SD card door. Swapping batteries and SD cards out while the camera is attached to a tripod or mounting system or selfie stick is a snap. This is good because... ***DOWNSIDES:*** 1.) The batteries for this camera are small. In optimum conditions you'll get an hour of recording out of one. In suboptimal conditions (like the cold climate I live in), you'll get significantly less. It couldn't handle more than half an hour at 20°. 2.) There is no Optical Image Stabilization in this camera. Watch my video to decide if that makes a difference. 3.) The F2.0 lens on this won't give amazing low light nor great bokeh (background separation). It is better than a Galaxy or iPhone, though. I personally find the amount of background detail to be just right for a walk and talk. 4.) 4K30 and 1080p120 recording can both cause this small camera to overheat within five minutes at room temp. Keep this in mind. Where I record (outside in a snowy climate) it isn't an issue. 5.) "Rolling shutter" may be an issue if you're dead set on 4K recording. I'm not. 1080p works well. ***CONCLUSION:*** This is a perfectly competent camera for purpose: decently lit indoor or outdoor vlogging or studio recording. Out-of-the-box colors are pleasing. A lens thread means you can easily adjust your ND and keep shutter speeds low for a smooth, filmic look. SD card storage alone makes this a worthy upgrade from your smartphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucas Thein, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its vlogging capabilities and color it reproduces. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Best Camera!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Camera! It’s perfect and versatile. I bring it everywhere and the quality is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Delia, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear this camera has been a great asset to your daily adventures. Thank you for choosing Sony. -Linda 12-28-24 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Camera in the front and the back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is user friendly and has a very sleek look. Camera would be a lot easier to create content with if there was a rear facing camera allowing you ro look directly at yourself while filming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TaylorM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ZV1M2 camera. We're glad to hear that you're satisfied with our camera quality and performance. Your positive experience encourages us to continue delivering exceptional products.
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle
      11-19-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera was basically new. There was no problems and everything was in the box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Camille,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-13-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best video Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera works amazing I recommend it to anyone who wants to record videos or a podcast . It also sends videos and photos to your phone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndreL, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-6-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My son’s camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this camera, I’m so glad I bought it for him ❤️

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JozelmaR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that your son loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-7-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Bad lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was hard to figure out at first but once you get it it’s simple. The quality is terrible and it doesn’t come with a charger wouldn’t but again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MikerlineD, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback on this camera. We appreciate your honest feedback on this camera as it will help us to keep improving future products and software. If you would like some help on how to set up the camera for its optimate low light settings, please reach out to Sony Support at 239-245-6360 as we would love to help. Thank you for sharing. -Linda 12-16-23 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Sony ZV-1F

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is perfect for vlogging. However, a charger for the batter and an SD card are required for use so it would be five stars if those were included.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trey,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found this camera perfect for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-25-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Vlogging Camera Necessity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera for my YouTube channel, vlogs are immaculate & editing is super easy thanks to the bluetooth capabilities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayArmani, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-13-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Vlogging Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this vlogging camera she said the quality is great!! Please subscribe to her on YouTube @AnyaMarie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LatashaT, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that your daughter love our ZV1F camera. We are glad that you have made the right decision. We hope your daughter will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Love my camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much:) best investment I made for YouTube

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yanni,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1F camera. We're glad to hear that you loved the camera so much and that this has been your best investment ever. Thank you for choosing Sony!

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera still getting the hang of it. The camera connect is my favorite

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jazzy, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-19-2024 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really did serve the purpose, except the distance. I was expecting it to be farther.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GraceU,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1F camera. We are glad hear that you found it to be a good camera. We apologize if it did not meet your expectations when it comes to shooting in distance. As it was designed to be a compact camera, the zooming capability really is somehow limited. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Deals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customer service and the product!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LatericaT, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback on this camera and the service. We're happy to hear you are having a wonderful time with this camera. Thank you for choosing Sony. Linda Sony Social Support Sony_US

  • Cons mentioned:
    Zoom

    Rated 2 out of 5 stars

    Horrible Pictures

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera takes horrible pictures. It's difficult to use. It's only good for videos.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YLSouthwest,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear about your experience using this camera for capturing pictures. We suggest you contact our phone support at 239-245-6360 so that we can help you troubleshoot. Thank you for choosing Sony.
      Regards,
      Larry 12-20-2024
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Paying double and only receive one item.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera but make sure if you are having it delivered to order it from somewhere else. I purchased this camera twice. First time FedEx carrier faked delivered it. They took a picture of the package in the front of another apartment and marked it delivered. When I was home. I got the notification 10 mins later I ran outside to see nothing. I went and looked for the carrier. I then immediately called bestbuy and FedEx. Best but was sending me a replacement great. However it would have arrived after Christmas which didn’t work for me. So I was goin to take the refund and go instore to purchase. So I asked to cancel it. I received an email stating I would not receive a replacement or a refund. When Fed Ex clearly said to refund the lost item. Because they was well aware of the carrier who was stealing the packages. Still nothing from Bestbuy. I repurchased the item and went in store to pick it up because I didn’t want to ruin my daughter Christmas so now bestbuy wanted me to double for one item. Which is illegal. I did all the steps they asked of me and I still haven’t received a so call email from the back office.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Naya, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7RM5 camera. We are glad to hear that you found it as a great camera. We are sorry to hear about your experience. We suggest you contact the dealer and FedEx's customer support for assistance. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-14-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! It is so light weight Very easy to manage . I can’t wait to create beautiful memories

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you love your ZV1F with its ease of use and its light weight. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features it has to offer. Thank you for choosing Sony! - Glenn Sony_US

  • Cons mentioned:
    Zoom

    Rated 1 out of 5 stars

    Ehh too much hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was sold to me & it did not serve my needs. Quality was terrible for photos and not much better for videos.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarmenE,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1F camera. We appreciate your honest opinion, and we're sorry to hear that you are not satisfied with your purchase. We look forward to the opportunity to improve your experience with our brand in the future.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-9-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Size, Video quality
    Cons mentioned:
    Zoom
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The perfect camera for vloggers

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony ZV-1F camera is designed with vloggers and content creators in mind. It has a fixed 20mm lens with 20 megapixels, 4K video, an intelligent autofocus and a 3” rotating screen. This lightweight camera is great for those who are looking for an excellent picture without the fuzz of having to switch between heavy, professional lenses. The 20mm lens is great for filming yourself out and about, and the 3” screen can be flipped to the front, so that you can see yourself while filming and make necessary adjustments. The image stabilization works great while walking and moving around and the picture quality is great, even on basic/automatic settings; of course this will depend on lighting. The autofocus is smart and recognizes humans very well. There’s also a feature that focuses on products, so that you can do product review videos without worrying about your face or the product being out of focus; it works really well. The various presets allow you to create certain looks right off the bat, but I personally prefer doing this while editing, and I was a bigger fan of simply adjusting the settings of the Standard preset, but if you want to do a quick B&W or Sepia video, you certainly can and each setting is adjustable. For photography, the camera does a great job at taking photos quick and easy at 20 megapixels. The Soft Skin Effect works well, the Low setting does it just right while High looks airbrushed/photoshopped. The Bokeh effect looks really nice. The camera sports a 1-inch sensor and a wide F2.0 aperture lens. It’s missing one thing though, a flash, and the camera doesn’t have a “hot shoe” for an external flash. For video, the camera offers up to 4K resolution at 30 fps, or 1080p at 60 fps. Additionally, you can plug it directly into your computer and use it as a webcam at 720p / 30 fps. I wish it could output 1080p over USB, but that will require a capture card. I streamed live on Twitch for over 2 hours and the camera worked fine the whole time using the included USB cable. When plugged in for streaming, the camera is powered by USB, which is an added bonus, if you’re trying to avoid unnecessary cables. The camera has a fixed lens, meaning no optical zoom. There’s a 4X digital zoom for photos, and a 2X zoom for videos. The zoomed in photo looks fine, but with a non-removable lens, it would be nice to have an optical zoom, but the sacrifice would be the general image quality. You can do a lot with a 20 mm wide lens though, and for vloggers, it’s pretty much perfect for on-the-go shoots with one or two people on camera. Finally, the sound. The camera has a built-in directional 3-capsule microphone that’s great for talking, whether it’s into the camera or for an interview. A wind screen is included and does a terrific job at keeping out wind sounds and plosives, although it doesn’t look as puffed up as in the photos. Maybe I should get the hair blower… If you want a more professional sound, I would recommend getting the Sony shotgun mic (ECM-G1) that works perfectly with this camera and also comes with a wind screen. The camera has Wi-Fi and there’s an app to connect to your smartphone, so you can set up the camera and download photos. You can’t control the camera settings from the app, which would be an awesome feature. Sony offers a Vloggers Kit that comes with a remote that turns into a tripod, which is very convenient for both taking photos and videos while walking and for static shots like streaming or zooming. A 64GB SD Card is included, so you have everything you need to start filming. This camera is perfect for vloggers and content creators that are looking for a camera for selfie-style videos and photos that beats any smartphone and many cameras available. It’s lightweight and practical so that you can film and transfer quickly so that the content can keep on coming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Porsche, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its content creator focus design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Ease of use, Video quality, Weight

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is absolutely perfect for what I needed. The image quality is outstanding, delivering sharp, clear footage with excellent color accuracy and detail. It performs well in a variety of lighting conditions, making it reliable whether I’m recording indoors or outdoors. The camera is easy to use, lightweight, and comfortable to handle for extended periods of time. One of the things I appreciate most is how versatile it is. Whether I’m filming videos, creating content, vlogging, livestreaming, or taking photos, it consistently produces professional-looking results. The autofocus is fast and accurate, helping keep subjects sharp without constant adjustments, and the audio options provide flexibility for connecting external microphones when needed. The battery life is solid, the menu system is straightforward, and the overall build quality feels durable and well-made. After spending time with it, I can confidently say it was exactly what I was looking for and has exceeded my expectations in both performance and value. I would highly recommend it to anyone looking for a dependable, high-quality camera for content creation, photography, or everyday recording needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-3-2026
      Sony Social Support Sony_US