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Customer Ratings & Reviews

Your price for this item is $560.95
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1204 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,204 reviews
  • Rated 5 out of 5 stars

    Nice little camera to add to the setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great and providing great quality for streaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user220056,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that the camera worked well for you. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Zf1f

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera. Do wish it had a better zoom though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi King,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1F camera. We're glad to hear that you loved our camera and find its quality great. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is short but everything else is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user840129,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as an excellent and amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    The most annoying camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is the most frustrating camera I’ve ever owned. The Bluetooth pairing goes off every minute, im not sure if it’s the camera or the terrible app you use when using the camera. The camera dies really fast and the charger it needs is super hard to find if you lose it. Almost all the settings are to record so that’s also annoying to switch from constantly. There’s also no flash, which I thought would be fine but I’m realizing how much flash would be nice on a camera, especially one for this price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MadasL, Thank you for taking the time to share your feedback on this camera. We're sorry to hear this is not the camera for you. If you are experiencing shorten battery life during video recording, Video does require a solid amount of power, but to keep the camera fairly compact there is limitation of the size of the battery. We would love to discuss your experience with the Bluetooth pairing. Please reach out to Sony Support at 239-245-6360 as we would love to see if there's any thing we can do to help improve your experience. Thank you again for sharing and thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Ice cream so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She a baddy she showing her panty, she got it like deli

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Orion,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1F camera. Thank you for giving it a 5 star rating and thank you for choosing Sony!
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Vlogging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this camera still trying to get the hang of the use but I like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user839432, Thank you for taking the time to share your review with us. Sony's commitment to customer satisfaction is our top priority. We are happy to hear that the camera has met your expectations and you are having fun with it. If you would like some guidance on how to navigate the camera or shooting tips with this camera, please check out our sony support site at https://www.sony.com/electronics/support/compact-cameras-zv-series. We hope it continues to wow you on your life adventures. Thank you again for sharing. -Linda (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Good camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera so far. Good quality video and picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferB, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our ZV1F camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 3 out of 5 stars

    did not meet my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a 3 rating because it is good for outdoors in daylight. Not good in low light, battery goes out fast under 2hrs and if using indoors it only looks good in well lit areas with overly good lighting. I've tried hd and 4k settings. Most times I just ended up using my phone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drealay,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback about the ZV-1F camera. We apologize if the camera did not meet your expectations. With this camera, there are ways to set it to compensate for low light shooting like setting the ISO higher and then activating the High ISO NR function. Please call our phone support at 239-245-6360 so that we can assist you further.

      We value your feedback and will do everything we can to make things right. Thank you again for sharing your experience

      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Worst Camera Ever - Stay with a Web Cam or Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute worst camera I have ever purchased. I previously had a Logictech webcam and of course I thought this one would be better. It's a Sony and meant for content creators, which is what I use it for. It's been awful!!! I am unable to get sound directly into the camera through a microphone so I have to use different programs to align my video and audio. Mind you, that's if I am actually able to get the video off of the camera. Three times now in 2 months I have experienced recording a video, anywhere from 35 minutes to 89 minutes and when I go to download it to my system, it is unavailable. Only the Edge file is available and not the MP4 file. Which basically means I have zero video. This is awful because the camera doesn't even give me any audio and now I have zero video. This camera is supposed to be for content creators yet the Sony software makes it more difficult. Like it was easier to use Logictech software and sacrifice a little video quality to get my video output. The other thing that is awful about this product is that you are unable to use this camera with Elgato's capture card. This seriously limits a content creators ability to provide a great video. There is no reason I should be hindered by both audio and capture card with a camera meant for content creators. I'm wondering what type of content creators this camera is meant for. I have the camera plugged directly into my computer yet the Sony software says it has to record to the memory card. So that is now an extra step for me as I have to download the content from the video card onto my hard drive which takes an additional 15 minutes - 15 minutes is a lot of time for something that should be recording directly to my hard drive. Not quite understanding how this product is so revolutionary for content creators, a web cam and probably even my Android phone would work better than this. At least I would get audio and video together. Oh, and for recording on 1/60 shutter speed, I can't believe how often I have to stop during my recording because the video is blurry.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are sorry to hear about your experience with the camera. We suggest you contact our phone support at 239-245-6360 so that we can help you troubleshoot the issue. Thank you for choosing Sony.
      Regards,
      Larry 4-11-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony zv1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my product. Pickup was easy and available very quick. Will be coming back to get sd cards

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User891895, Thank you for taking the time to share your feedback on the ZV-1F camera. Its great to hear you are very happy with the performance and quality of the camera and that your initial experience has been wonderful. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda 09-29-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with all I bought , a big TV super cool for my home theather

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddy,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1F camera. We're glad to hear that you're happy with your recent purchase. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle
      11-28-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter because she has a business and she loves it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loleatta,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that your daughter loved it. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was incredible and I love my new camera…!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User376681,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ZV1F camera. We're glad to hear that you know that you find our camera to be the best. Thanks again for choosing Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle
      1-14-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    NEW VLOGGS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new vlog camera, i have been using it for about a month now

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartabianP,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1F camera. We're happy to hear that you're satisfied with our product and find it great for vlogging. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-14-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Before i buy can i use it to stream?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can i use it for a stream too? Trying to find a camera for streaming and content

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benh,

      Sony commitment to customer satisfaction is our top priority.

      Yes, you can use our ZV1F camera for streaming. We designed our Sony ZV-1F with vloggers in mind, aiming to provide a convenient and high-quality tool for capturing moments on the go.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service experience and great price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LandaB,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1F camera. We're glad to hear that you're happy with our product and service you received. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera and great view.Will buy one more if down the line

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ,

      Sony commitment to customer satisfaction is our top priority.

      Thank you so much for your feedback. We're happy that you find our ZV1F camera great. Your positive feedback encourages us to continue our efforts.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Time will tell.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started doing YouTube videos and needed a camera. I thought this one would have been bigger. Haven’t used it yet. It may be ok. We will see.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user661086,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. Please let us know about your experience with it once you have used it for your online contents. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-6-2024
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Small camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for a camera! I was hoping photo quality that was better than my iPhone 14. Unfortunately, the camera didn’t come close to beating the iPhone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimD,

      Sony commitment to customer satisfaction is our top priority.

      Thank you so much for your feedback with our ZV1F! We appreciate your input and we apologized that our camera did not meet your expectations. We hope you will consider giving us another opportunity to provide you with a product that truly impresses you.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360. .

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    A SMALL YET DIFFICULT CAMERA TO WORK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS AN AMAZING SMALL CAMERA. YET IT IS TOO DIFFICULT TO OPPERATE. THE INSTRUCTION ARE NOT AT ALL CLEAR.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LOOKSGOOD, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-10-2024 Sony Social Support Sony_US